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Compare Qualtrics CX vs Accelo

What is better Qualtrics CX or Accelo? A good way to find the right CRM Software product for your company is to match the solutions against each other. Here you can compare Qualtrics CX and Accelo and see their capabilities compared contrastively to help you choose which one is the better product.

Similarly, you can examine their overall ratings, such as: overall score (Qualtrics CX: 9.1 vs. Accelo: 8.6) and user satisfaction (Qualtrics CX: 100% vs. Accelo: 94%). Examine their differences and similarities and find out which one outperforms the other. Likewise, anticipate the state of your company tomorrow; will your business outgrow the app in the next couple of years?

Those of you who are pressed for time or would like to get a Customer Experience Management Software recommendation from our team may want to take a look at these top choices for this year: Yotpo, Qualtrics CX, Zendesk.

SmartScore™

OUR SCORE 9.1

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customer Feedback
  • Customized Dashboard
  • Role-Based Dashboard
  • Closed-Loop Follow Up
  • Surveys
  • Net Promoter Score (NPS)
  • Customer Satisfaction (CSAT)
  • Customer Effort Score (CES)
  • 100+ Question Types
  • Open Text Response
  • Open API
  • Dashboard Hierarchy
  • Ticketing
  • Technology-Supported Workflows
  • Automated Respondent Management
  • Statistical Analysis
  • Text Analysis
  • Key Driver Analysis
  • Predictive Analytics
  • Machine Learning

Pricing Info

The pricing information of Qualtrics Customer Experience is only available on a quote request.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Yamaha, Allianz, jetBlue

Integrations

Qualtrics Customer Experience has an open API where you can transfer data back and forth between Qualtrics and external systems. Qualtrics’ professional services team can also engineer custom integration for other vendors. As for its built-in integrations, it connects with the following applications:

  • Salesforce
  • Tableau
  • Marketo
  • Workday
  • Slack
  • Adobe Analytics
  • Adobe Launch
  • Freshdesk
  • Zendesk
  • Hubspot
  • Zapier
  • ServiceNow
  • Microsoft Dynamics 365

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Qualtrics Customer Experience is a powerful customer experience management platform for collecting customer feedback and improving overall customer journey.

Company Email

support@qualtrics.com

Contact No.

Company's Address

2250 N. University Pkwy,
48-C, Provo, 84604
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.6

User Satisfaction

CUSTOMER EXPERIENCE 94%

Pricing

Starting from $16

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Process automation
  • Sales module
  • Team scheduling
  • Client records
  • Synchronization
  • Timers
  • Mobile app
  • Automated notifications
  • Quotes
  • Project planning
  • Project tracking
  • Project collaboration
  • Activity stream
  • Task management
  • Time tracking
  • Expenses
  • Invoicing
  • Client portal
  • Issues dashboard
  • Integrations

Pricing Info

Accelo offers various products you can mix and match and choose from. There’s also a free trial available which you can get by signing up in Accelo. For the products, here are its pricing details:

Sales

Sales Plus – $16/user/month (billed annually) or $19/user month-to-month

  • Client Portal
  • Email Campaigns
  • Quotes
  • Smart CRM & Email Tracking
  • Sales Tracking
  • Tasks, Notes & Attachments

Sales Premium – $34/user/month (billed annually) or $39/user month-to-month

  • All Sales Plus Features
  • Automated Triggers and Notifications
  • Customized Business Processes
  • Team Scheduling
  • Unlimited Custom Sale Types

Projects

Projects Plus – $16/user/month (billed annually) or $19/user month-to-month

  • Client Database & Email Tracking
  • Client Portal
  • Client Signoffs & Approvals
  • Project Management
  • Tasks, Notes & Attachments
  • Time Billing & Invoicing

Projects Premium – $34/user/month (billed annually) or $39/user month-to-month

  • All Projects Plus Features
  • Automated Triggers & Notifications
  • Customized Business Processes
  • Expenses
  • Team Scheduling
  • Unlimited Custom Projects Types

Service

Service Plus – $16/user/month (billed annually) or $19/user month-to-month

  • Client Database
  • Client Portal
  • Client Signoffs & Approvals
  • Email Tracking
  • Service & Issue Tracking
  • Tasks, Notes & Attachments
  • Time Billing & Invoicing

Service Premium – $34/user/month (billed annually) or $39/user month-to-month

  • All Service Plus Features
  • Automated Triggers & Notifications
  • Customized Business Processes
  • Expenses
  • Team Scheduling
  • Unlimited Custom Issue Types

Retainers

Retainers Plus – $16/user/month (billed annually) or $19/user month-to-month

  • Contract & Retainer Tracking
  • Client Database
  • Client Portal
  • Client Signoffs & Approvals
  • Email Tracking
  • Tasks, Notes & Attachments
  • Time Billing & Invoicing

Retainers Premium – $34/user/month (billed annually) or $39/user month-to-month

  • All Retainers Plus Features
  • Automated Triggers & Notifications
  • Customized Business Processes
  • Expenses
  • Team Scheduling
  • Unlimited Custom Retainer Types

ServOps (includes all products above in one)

ServOps Plus – $34/user/month (billed annually) or $39/user month-to-month

  • All Plus Plan Features of Sales, Projects, Service, and Retainers Products

ServOps Premium – $69/user/month (billed annually) or $79/user month-to-month

  • All ServOps Plus Features
  • Automated Triggers & Notifications
  • Customized Business Processes
  • Expenses
  • Team Scheduling
  • Unlimited Custom Sale, Project, Ticket and Retainer Types

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Angie’s List, Relevant, ZirMed

Integrations

Accelo integrates with the following business systems and applications:

  • Office 365
  • Google for Work
  • Salesforce
  • MailChimp
  • QuickBooks
  • Xero
  • Authorize.net
  • PayPal
  • JIRA
  • Stripe
  • Campaign Monitor
  • Zapier

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Accelo is a cloud-based software that combines the simple and powerful tools for professional services for businesses.

Company Email

Contact No.

Company's Address

530 Howard St, Floor 2
San Francisco, CA, 94105
USA

When you pick a product that you think will work best for your business you shouldn’t just focus on what professionals have to say about it. Quite frequently personal experience with the service will vary, depending on specific preferences and requirements. This is why in our reviews we also give our User Satisfaction Rating for every solution to give you a quick overview of how real users of Qualtrics CX and Accelo estimate their contact with the service. Our system is built around detailed analysis of product mentions on other sites, social networks and blogs, so you are going to receive a full and credible picture of what other clients think about each service. In this example Qualtrics CX has a total satisfaction rating at 100% while for Accelo 94% of people say they had a positive experience with it.

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