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Compare QReserve vs Asana

What is better QReserve or Asana? When looking for the right Project Management Software for your business it is recommended that you compare the features, pricing, and other essential data concerning the product and vendor. Here, you can check the parallels and differences between QReserve (overall score at 8.0 and user satisfaction at 100%) and Asana (overall score at 9.3 and user satisfaction at 96%).

You can also examine their specific modules, like services, plans, costs, terms and conditions, etc. What is more, analyze the terms carefully for information on hidden costs, like, setup cost, separate helpdesk support, upgrade fees, disk space fees, and more.

Our team put a lot of effort to review all popular Field Service Management Software - FSM services available out there, but among them these three deserved our special attention: Salesforce Field Service Lightning, Freshdesk, ProntoForms.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $40

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Equipment Booking and Management Platform
  • Global Equipment and Services Database
  • equipment Discovery Platform
  • Experts Discovery Platform
  • Research Capacity Reporting
  • Resource Cataloguing Services
  • Training Services
  • Consulting Services
  • Scientific Software Services

Pricing Info

QReserve offers three SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your company:

Free Plan: US$0 per site per month

  • Unlimited Resources
  • Unlimited Users
  • Unlimited Reservations
  • 1 Administrator
  • One Rates Per Resource
  • One Approver Per Resource
  • Two custom user groups
  • Gated site access
  • Usage, Capacity and Heatmap Reports

Plus Plan: US$40 per site per month

  • Unlimited Administrators
  • Bulk Upload
  • Tags
  • Delist Resource From Users Who Cannot Reserve
  • Units
  • Reservation Editing Window for Users
  • Reservation Duration Limit
  • Reservation Blackout Periods
  • Filtering and Export features for reports
  • User Roles (user, moderator, administrator)
  • 2-Hour Support Response Time

Premium Plan: US$60 per site per month

  • Unlimited User Groups
  • Mass Emailing
  • Unlimited Rates
  • Unlimited Approvers Per Resource
  • Custom Reservation Email Messages
  • Resource Barcodes
  • Library Lending Mode
  • Add-On Resources
  • Reservation Unit Limit
  • Buffer Time Before Reservation
  • Reservation Blockers
  • Reservation Details Are Visible to Users
  • Delisted Facility Access

Add-on Modules: US$40 each per site per month

  • Training Management
  • File Storage
  • Website Integration
  • Service Requests
  • Forms
  • Reservation Kiosks
  • White Label

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

McMaster University, Hamilton Health Sciences, SickKids

Integrations

QReserve integrates with the following business systems and applications:

  • Google Calendar
  • Outlook
  • iCal

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

QReserve is a full-suite equipment management platform designed to help users maximize and streamline the way you utilize your equipment and resources.

Company Email

brandon.aubie@qreserve.com

Contact No.

Company's Address

Suite 301A, 175 Longwood Road South
Hamilton, ON L8P 0A1
Canada

NOAWARDS
YET

SmartScore™

OUR SCORE 9.3

User Satisfaction

CUSTOMER EXPERIENCE 96%

Pricing

Starting from $9.99

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Activity feed
  • Add assignees, attachments, and hearts to tasks
  • Automatic updates to email/inbox
  • Create custom calendars and views
  • Email bridge
  • My Tasks list and Focus Mode
  • Track tasks and add followers
  • Get notifications and reminders
  • iPhone support, HTML5 mobile site
  • Multiple workspaces
  • Project Sections and Search Views
  • Real-time updates
  • See team members’ tasks and priorities
  • Set goals, priorities, and due dates
  • Set project permissions
  • Project and task creation
  • Comment on tasks
  • Task dependencies
  • Gantt Charts (Asana has Timeline)
  • Kanban support (Asana has boards)

Pricing Info

For teams of up to 15 users Asana is always available for free. With the free plan you’ll get:

  • Unlimited tasks, projects, and conversations
  • Basic Dashboards

Premium plan enterprise pricing starts will cost $9.99 per member/month billed annually, but can be subjected to reduction for large teams. This is what the plan includes:

  • Private teams
  • Exclusive projects
  • Unlimited guests
  • Unlimited Dashboards
  • Data export
  • SSO & SAML
  • Centralized administration
  • Customer Success Program

An Enterprise Plan is also available for more control and support, and it is priced by quote. Contact the company and share your details for personalized pricing. Here is what you’ll get with this plan:

  • Use of sophisticated admin tools like SAML and service accounts for team member management
  • Receive white glove treatment with a dedicated Customer Success Manager. Plus, get guaranteed support within 2 business hours
  • Sustain robust control over your data and security with cross regional backup, data deletion, as well as user deprovisioning and provisioning
  • Personalized branding such as placing your corporate logo

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

CBS Interactive, Pinterest, Airbnb, Synthetic Genomics

Integrations

Asana provides a wide range of integrations via partnerships and its API. Below you can find all the major Asana integrations:

  • Google Drive
  • Dropbox
  • Chrome Extension
  • Box
  • Slack
  • InstaGantt
  • Zapier
  • Jotana
  • Sprintboards
  • Github
  • Phabricator
  • Cloudwork
  • Usersnap
  • FlowBS
  • Alfred
  • Wufoo
  • Templana
  • MailChimp
  • WordPress
  • Evernote
  • Hipchat
  • Harvest
  • Digispoke
  • Campaign Monitor
  • Zendesk
  • JIRA
  • Sunrise
  • Calendar Sync
  • Pivotal Tracker
  • Xendo
  • Mailana
  • Weekdone
  • Fancy Hands
  • Hall
  • Cloudmagic
  • Everhour

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Asana is a popular task and project management tool that allows for an easier team collaboration and communication.

Company Email

support@asana.com

Contact No.

Company's Address

1550 Bryant St, Suite #800
San Francisco, CA 94103
USA

Freshdesk

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.3

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $15

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Ticket Management and Monitoring
  • Team Inbox
  • SLA Management
  • Agent Collision Detection
  • Custom Ticket Creation
  • Repeated Action Automation
  • Pre-formatted Response Generation
  • Team Huddle
  • Shared Ownership
  • Linked Tickets
  • Ticket Splitting
  • Multichannel Support
  • Ticket Dispatch
  • Intelligent Ticket Management
  • Time-triggered Automation
  • Event-triggered Automation
  • Real-time Email Notification
  • Immediate Solutions Provider
  • Email to Knowledge Base Content
  • Feedback Mechanism
  • Knowledge Base Monitoring
  • Moderation Creation and Management
  • Forum topic to ticket conversion
  • Helpdesk and customer satisfaction reports
  • Real-time customer analytics
  • Customized Reports
  • Portal Design and Customization
  • Agent Management and Delegation
  • Custom Ticketing, URL, and apps
  • Customer Segmentation
  • Custom SSL Certificates
  • IP and Network Restrictions
  • Identity and Access Management

Pricing Info

Freshdesk offers four subscription plans plus a free app. The vendor provides 24/5 phone support and 24/7 email support. You can test it first when you sign up for Freshdesk free trial here.

Sprout – free, unlimited number of agents

  • Ticket Dispatch
  • Email Ticketing
  • Ticket Trend Report
  • Social Ticketing
  • Knowledge Base
  • Team Collaboration
  • Call to ticket conversion

Blossom –  $15 per agent per month (billed annually)

  • All Sprout features
  • Chat and call management
  • Business Hours
  • Automation
  • SLA Management
  • Marketplace Apps
  • Helpdesk In-Depth
  • Collision Detection

Garden – $29 per agent per month (billed annually)

  • All Blossom features
  • Time Tracking
  • Call Masking
  • IVR
  • Triggered Messages
  • Session Replay
  • CSAT Surveys
  • Embedded Chat FAQs
  • Multilingual Helpdesk
  • Performance Reports

Estate – $49 per agent per month (billed annually)

  • All Garden features
  • Call Barging and Monitoring
  • Support Bot
  • Portal Customization
  • Smart Call Escalations
  • In-app Chat Campaigns
  • Ticket Assignment Automation
  • Multiple SLAs and Timezones
  • Custom Roles
  • Enterprise Reporting

Forest – $109 per agent per month (billed annually)

  • All Estate features
  • IP Whitelisting
  • Holiday Routing for Phone Calls
  • Sandbox
  • Multilingual Chat FAQs
  • Co-browsing
  • HIPAA Compliance
  • Data Centre Location
  • Extendable API Rate Limit

Field Service Management – $29 per field technician per month (billed annually)

  • Available on Estate and Forest Plans
  • Add field technicians
  • Generate curated reports
  • Manage schedules and appointments
  • Monitor service performance

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Unicef, Sony Pictures, Petronas

Integrations

Freshdesk can be integrated immediately fresh-out-of-the-box with an ever-growing, extensive array of apps. These include the following:

  • Box
  • Campaign Monitor
  • Capsule
  • Constant Check
  • Dropbox
  • Facebook
  • FetchFlow
  • Freshbooks
  • Freshchat
  • FreshPlugs
  • Gmail Gadgets
  • Google Apps (Gmail, Drive, Calendar, Contacts, Hangouts, and Analytics)
  • Harvest
  • HelpOnClick
  • Highrise
  • iContact
  • Jiira
  • Knowlarity
  • LogMeIn
  • Magento
  • Mailchimp
  • Microsoft Teams
  • Nimble
  • Olark
  • OneSky
  • RESTful API
  • Salesforce
  • Shopify
  • Slack
  • Snap Engage
  • SugarCRM
  • SurveyMonkey
  • Twitter
  • Userlike
  • Woo Themes
  • Xero
  • Zapier
  • Zoho CRM

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

FSM backed by the 2018 Best Help Desk Software Award Winner for 2018 for being an intuitive, robust, and collaborative omnichannel customer service platform.

Company Email

support@freshdesk.com

Contact No.

Company's Address

311 California Street
San Francisco, CA 94104
USA

Product Comparisons

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Popular Alternatives

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Score

If you are still having doubts about which solution will work best in your case it may be a sound idea to check out each service’s social metrics. These metrics are frequently a way to see how popular a given software is and how big is its online presence. For instance, in case of Facebook QReserve has 42 likes on their official page while Asana profile is liked by 167206 users.

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