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Compare Qlik Sense vs Zoho Desk

What is better Qlik Sense or Zoho Desk? If you want an effective CRM Software product for your organization you should remember to examine different options. It doesn’t have to be complicated, and can be as straightforward as matching their functionalities in a table like the one below.

You will also get a quick idea how each product operates. For example, on this page you can find Qlik Sense’s overall score of 8.9 and compare it against Zoho Desk’s score of 8.8; or Qlik Sense’s user satisfaction level at 96% versus Zoho Desk’s 100% satisfaction score. The contrast will allow you to see the good and bad points of each software, and make up your mind on which matches your requirements better. Beyond the robust features, the application that is easy to understand and use is always the better product.

At this time, the most significant products in our Business Intelligence Software category are: Hotjar, Looker, Sisense.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.9

User Satisfaction

CUSTOMER EXPERIENCE 96%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Drag-and-drop visualizations
  • Smart Search feature
  • Fast and reliable connections to multiple data sources
  • Access to real-time analytics anytime, anywhere
  • Data storytelling functionality
  • Self-service simplicity
  • Shared Object Library
  • Progressive Creation
  • Managed Data Connections
  • Rapid Development Environment
  • Powerful Open and Standard APIs
  • Multi-source data integration including big data
  • Manageability
  • Enterprise-level security
  • Scalability

Pricing Info

Contact Qlik Sense directly to discuss pricing details and get a quote.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Fila, Cisco, McAfee, Canon, Qualcomm

Integrations

Qlik is source agnostic and can integrate with virtually any data source.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A smart and user-friendly analytics tools that can generate personalized reports and very detailed dashboards in an instant.

Company Email

Company's Address

150 North Radnor Chester Road, Suite E-120, Wayne, PA 19087, United States

SmartScore™

OUR SCORE 9.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Free

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Ticketing System
  • Call Center Software
  • Social Support Software
  • Agent Productivity
  • Knowledge Base and Forums
  • Company-wide Collaboration
  • Reporting and Insights
  • Help Desk Essentials

Pricing Info

Zoho Desk offers two priced packages plus a free version packed with basic business support features. A 15-day trial with no credit card requirement is also available for businesses and individuals who want to take Zoho Desk for a spin.

Free

  • 3 Agents
  • Email Inbox & Web-form
  • Work Modes
  • Customizable Help Center
  • Knowledge Base
  • Community Forums
  • Re-Branding
  • Domain Mapping
  • Priority SLAs
  • Basic Reports
  • Agent Dashboards
  • Manager Dashboards
  • Ticket Overview Dashboard
  • The Team Feed
  • Remote Support (for one user)

You can easily start Zoho Suport free trial here.

Professional – $15/agent/month (billed monthly) or $12/agent/month (billed annually) plus tax, as applicable

All Free features plus:

  • Multi-channel Support
  • Helpdesk Automations
  • Multi-department Management
  • Advanced SLAs w/ Business Hours
  • Two-way data sync with Zoho CRM
  • Customer Happiness Ratings
  • Cloud Telephony using Twilio
  • Advanced Reports & Dashboards
  • Zoho BugTracker Integration

Enterprise – $30/agent/month (billed monthly) or $25/agent/month (billed annually) plus tax, as applicable

All Professional features plus:

  • Multi-brand Help Center
  • Scheduled Reports
  • Cross Department Reports
  • Contract Management
  • Custom Ticket Templates
  • Role Based Access Control
  • Live Chat Support

 

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

CoffeeRocket, WesTel International, Hibner

Integrations

Zoho Desk integrates with the following business systems and applications:

  • Zoho CRM
  • Zoho Reports
  • Zoho Projects
  • Zoho Creator
  • Zoho SalesIQ
  • Zoho BugTracker
  • Customer Thermometer
  • Twilio
  • G Suite
  • RingCentral
  • Facebook

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Zoho Desk is a support desk platform that helps you deliver top quality customer support to clients with tools that increase agent productivity and improve analytic operations.

Company Email

sales@zohocorp.com

Contact No.

Company's Address

Zoho Corporation
4141 Hacienda Drive
Pleasanton, CA 94588
USA

No CRM Software will manate to cater to all the needs of a specific team. Though main functionalities of Qlik Sense and Zoho Desk are obviously a priority you should also carefully examine the integrations provided by each product. In many cases your team will already be using some other B2B software in your company and it’s much better to opt for solutions that integrate well with each other. If you do that you can be certain of a reliable exchange of information between your teams and services, which can significantly reduce time spent on migrating between one solution and the other.

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