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Compare Projector PSA vs Freshservice

What is better Projector PSA or Freshservice? Buying the perfect Project Management Software for your business is essential to improving your company’s effectiveness. In our platform, you can easily assess a wide range of solutions to see which one is the ideal software for your requirements. Here you can match Projector PSA vs.

Freshservice and check their overall scores (7.2 vs. 9.4, respectively) and user satisfaction rating (95% vs. 97%, respectively). You can also study the details of pricing, terms and conditions, plans, functions, tools, and more, and determine which software offers more benefits for your business. In practice, choose the software which helps you to scale the features and price terms to address your business growth or lack of it.

We are aware that not all people have enough time to examine a large number of various products, so we came up with a list of recommendations that you may find useful. Our top selections for the Project Management Software category are: Wrike, Asana, Monday.com.

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SmartScore™

OUR SCORE 7.2

User Satisfaction

CUSTOMER EXPERIENCE 95%

Pricing

Starting from $15

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Analytical reporting
  • Automated budgeting alerts
  • Client billing and invoicing
  • Dashboards and alerts
  • Financial forecasting
  • Mobile access
  • Multi-company
  • Multi-currency
  • Operational forecasting
  • People and project matching
  • Pre-packaged integrations
  • Professional services automation
  • Project management
  • Project workspaces
  • Resource scheduling
  • Time and expense tracking

Pricing Info

Projector offers three editions:

  • Team: $15 per user/month
  • Professional: $25 per user/month
  • Enterprise: $30 per user/month

Projector calculates monthly subscription fees at the end of the month based on the actual number of users, optional services, and integrations used for that month. In addition, there are no activation fees, termination fees, or minimum contract terms.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

iCrossing, Tribal DDB, BuzzBee, Avasant

Integrations

Projector supports the following integrations:

  • Great Plains
  • MS Project
  • QuickBooks
  • Sage 50
  • Salesforce.com
  • Web services

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A suite of PSA tools that helps services organizations with project management, client invoicing, time and expense tracking, and resource scheduling.

Company Email

support@projectorpsa.com

Contact No.

Company's Address

Projector PSA, Inc., 85 Merrimac Street, Suite 300, Boston, MA 02114, USA

SmartScore™

OUR SCORE 9.4

User Satisfaction

CUSTOMER EXPERIENCE 97%

Pricing

free

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Basic Ticketing
  • Self Service Portal
  • Knowledge Base
  • Intelligent Automation Tools
  • CMDB
  • SLA Management
  • Scheduler
  • Agent Collision
  • Service Catalog
  • Contract Management
  • Asset Reporting
  • Basic Reporting
  • Advanced Reporting
  • Enterprise Reporting
  • Portal Customization
  • Widgets
  • MSP Plugin
  • Unlimited Mailboxes
  • Custom Mailbox
  • Domain Mapping
  • IP Whitelisting
  • Time Tracking
  • Announcements
  • Satisfaction Surveys
  • Incident Management
  • Problem Management
  • Change Management
  • Release Management
  • Multiple Portal Languages
  • Multiple SLA Policies
  • Multiple Business Hours
  • Customizable Agent Roles
  • Priority Matrix
  • Round Robin
  • 1 Free Custom SSL
  • Integrated Game Mechanics

Pricing Info

Freshservice is available in four monthly plans that are billed annually. You can also try out a great free trial that allows you to test all the key features of the software first. You can start your free trial of Freshservice here.

The pricing plans available for the software are:

Sprout (Free up to 3 agents and 100 free assets):

  • Incident management
  • Knowledge base
  • Self-service portal
  • 100 end users

Blossom ($29/agent/month, plus purchase additional assets at 20 cents/asset/month):

  • All Sprout plan features
  • CMDB
  • Satisfaction surveys
  • Time tracking
  • Unlimited end users
  • Multiple helpdesk emails

Garden ($49/agent/month, purchase additional assets at 20 cents/asset/month):

  • All Blossom Plan features
  • Problem management
  • Change management
  • Custom roles

Estate ($79/agent/month, purchase additional assets at 20 cents/asset/month):

  • All Garden Plan features
  • Integrated game mechanics
  • Round robin assignment
  • Custom SSL and trusted IP
  • Service catalog

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

American National Bank, Battery Giant, Rubik

Integrations

Native Integrations

  • Facebook
  • Twitter
  • Salesforce
  • Sugar CRM
  • Capsule
  • FreshBooks
  • Atlassian Jira
  • Harvest
  • Google Apps
  • Google Calendar
  • Google Analytics
  • Google Contacts
  • Gmail Gadgets
  • Google Hangouts
  • Google Drive
  • LogMeIn Rescue
  • HelpOnClick
  • iContact
  • Zoho CRM
  • Snap Engage
  • Nimble
  • Shopify
  • FetchFlow
  • Knowlarity
  • MailChimp
  • Campaign Monitor
  • Highrise
  • Olark
  • Constant Contact
  • WorkFlowMax
  • SurveyMonkey
  • Dropbox
  • Screenr
  • PivotalTracker
  • Zapier
  • Batchbook
  • Amazon Web Services
  • Bomgar
  • Box

Third party Integrations

  • Userlike
  • Magento
  • Woo Themes
  • OneSky

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Freshservice is the winner of our Best Customer Service Software Award for 2018. It allows IT admins to effectively track and manage the assets owned by their organizations.

Company Email

support@freshservice.com

Contact No.

Company's Address

311 California St.
San Francisco, CA, 94104
USA

If you are still having doubts about which solution will work best for your company it may be a sound idea to investigate each service’s social metrics. These metrics are usually a way to see how popular every app is and how extensive is its online presence. For example, in case of Facebook Projector PSA has 52 likes on their official page while Freshservice profile is liked by 7557 people.

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