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Compare ProdPad vs Uservoice

What is better ProdPad or Uservoice? Choosing the best Product Lifecycle Management Software - PLM for your company is not that easy with too much functions, options, and terms to choose from. But, relying on our website will allow you to simplify the selection process by reading all major products in a single place.

As an illustration, you can compare ProdPad and Uservoice for their tools and overall scores, in this case, 8.6 and 8.1, respectively. Furthermore, you can compare which one has superior general user satisfaction rating: 100% (ProdPad) and 97% (Uservoice) to find out which product is better for your company. Don’t just choose the service with the lowest price, but the service that gives the most cost-effective value.

We realize that not all people have enough time to try out a large number of various services, so we came up with a list of recommendations that you may find useful. Our top selections for the Product Lifecycle Management Software - PLM category are: Siemens Teamcenter PLM, Autodesk Vault, SAP PLM.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.6

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $39

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Track and Filtering
  • Import from CRM
  • Commenting
  • Online and Offline Working Capabilities
  • Goal Setting
  • Create User Stories
  • Reporting
  • Analytics
  • Product Backlogs
  • Collaboration
  • Intuitive Dashboard
  • Project and Creator Tracking
  • Idea Ranking
  • Notifications
  • Email Digest
  • Drag and Drop Customization
  • User Profiles
  • Mockups
  • Roadmapping
  • Content Export/Import

Pricing Info

ProdPad offers four SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your company:

Basic Plan – $39 per month (billed annually)

  • One Product Roadmap
  • One Product Manager
  • Up to 20 Team Members
  • Feedback Portal

Plus Plan – $ 59 per month (billed annually)

  • Three Product Roadmaps
  • Three  Product Managers
  • Unlimited Team Members
  • Feedback Portal
  • One Integration
  • Additional $10 charges per product manager
  • Additional $10 charges per product

Premium Plan – $299 per month (billed annually)

  • Ten Product Roadmaps
  • Ten  Product Managers
  • Unlimited Team Members
  • Feedback Portal
  • Three Integrations
  • Additional $30 charges per 5 product managers
  • Additional $30 charges per 5 products
  • Google Single Sign ON
  • Portfolio Roadmap
  • Product Lines

Unlimited Plan – $2499 per month (billed annually)

  • Unlimited Product Roadmaps
  • Unlimited Product Managers
  • Unlimited Team Members
  • Feedback Portal
  • Unlimited Integrations
  • Unlimited Product Managers
  • Unlimited products
  • Google Single Sign ON
  • Portfolio Roadmap
  • Product Lines
  • Premium Support

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

HP, Oversee.net, 15Five

Integrations

ProdPad is an open API system, which means you can connect it to virtually any third-party system or application. Prominent integrations include systems such as:

  • Slack
  • Trello
  • G Suite
  • GitHub
  • User Voice
  • Zapier
  • JIRA
  • Pivotal Tracker
  • Google Maps
  • Rally
  • TFS
  • Google Apps
  • Google Chrome extension

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Prodpad brings to you a bundle of features that can help you seamlessly manage your current and upcoming products from a single platform.

Company Email

hello@prodpad.com

Contact No.

Company's Address

ProdPad (CreateSHIFT Ltd.)
The Werks, 45 Church Road
Brighton, BN3 2BE
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.1

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Feedback Analytics
  • In-depth & Actionable Customer Feedback
  • Embedded directly in your web or mobile app
  • Custom Design
  • Single Sign On
  • Feedback Forums
  • Instant Answers
  • Embeddable widgets
  • Customer Satisfaction Analytics
  • iOS & Android SDKs
  • User Analytics
  • Domain Aliasing
  • SSL Encryption
  • Several types of moderation

Pricing Info

There are various packages available. You need to get in touch with the vendor for the most up-to-date and suitable plan for you.

 

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

PiCollage, Bing Ads, Full Contact

Integrations

  • Marketo
  • Yammer
  • SalesForce
  • Zapier
  • Sugar CRM
  • Sent.ly
  • Crittercism
  • Wordpress
  • Microsoft Dynamics CRM
  • Zopim
  • Flowdock
  • Snap Engage
  • Campfire
  • Hively

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Join the 160,000+ organizations in over 170 countries that have found a better way to listen to their users’ voices.

Company Email

Contact No.

Company's Address

121 2nd St, Fl 4, San Francisco, CA 94105

Freshdesk

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.8

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $15

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Ticket Management and Monitoring
  • Team Inbox
  • SLA Management
  • Agent Collision Detection
  • Custom Ticket Creation
  • Repeated Action Automation
  • Pre-formatted Response Generation
  • Team Huddle
  • Shared Ownership
  • Linked Tickets
  • Ticket Splitting
  • Multichannel Support
  • Ticket Dispatch
  • Intelligent Ticket Management
  • Time-triggered Automation
  • Event-triggered Automation
  • Real-time Email Notification
  • Immediate Solutions Provider
  • Email to Knowledge Base Content
  • Feedback Mechanism
  • Knowledge Base Monitoring
  • Moderation Creation and Management
  • Forum topic to ticket conversion
  • Helpdesk and customer satisfaction reports
  • Real-time customer analytics
  • Customized Reports
  • Portal Design and Customization
  • Agent Management and Delegation
  • Custom Ticketing, URL, and apps
  • Customer Segmentation
  • Custom SSL Certificates
  • IP and Network Restrictions
  • Identity and Access Management

Pricing Info

Freshdesk offers a free app and four price points for various business sizes. All plans include 24/7 email support and 24/5 phone support. You can easily sign up for Freshdesk free trial here. You can find more details about Freshdesk pricing here.

Sprout (free, unlimited agents):

  • Email Ticketing
  • Ticket Dispatch
  • Team Collaboration
  • Knowledge Base
  • Ticket Trend Report
  • Social Ticketing
  • Call to ticket conversion

Blossom –  $15 per agent/month (yearly)

  • Everything in Sprout
  • Automations
  • Collision Detection
  • Marketplace Apps
  • Helpdesk In-Depth
  • SLA Management
  • Business Hours
  • Chat and call management

Garden – $29 per agent/month (yearly)

  • Everything in Blossom
  • Multilingual Helpdesk
  • Time Tracking
  • CSAT Surveys
  • Session Replay
  • Performance Reports
  • Embedded Chat FAQs
  • Triggered Messages
  • IVR
  • Call Masking

Estate – $49 per agent/month (yearly)

  • Everything in Garden
  • Ticket Assignment Automation
  • Custom Roles
  • Portal Customization
  • Enterprise Reporting
  • Multiple SLAs and Timezones
  • Support Bot
  • In-app Chat Campaigns
  • Smart Call Escalations
  • Call Barging and Monitoring

Forest – $109 per agent/month (yearly)

  • Everything in Estate
  • Sandbox
  • IP Whitelisting
  • Data Centre Location
  • HIPAA Compliance
  • Extendable API Rate Limit
  • Co-browsing
  • Multilingual Chat FAQs
  • Holiday Routing for Phone Calls

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Honda, 3M, Hugo Boss, Petronas, Sony Pictures, University of Pennsylvania, Unicef

Integrations

Freshdesk offers out-of-the-box integrations with a wide range of popular business applications such as CRM systems, invoicing tools, and eCommerce solutions, among others. Freshdesk is tightly integrated with Google Apps including Analytics, Contacts, Calendar, Hangouts, Drive, and Gmail. These integrations enable a slew of additional capabilities including the ability to schedule customer calls, attach large files to tickets, and much more. Some of the other integrations include Box, Campaign Monitor, Dropbox, Freshbooks, Jiira, LogMeIn, Mailchimp, Slack, Shopify, Salesforce, SurveyMonkey, Xero and Zapier.

Freshdesk also integrates with the following applications:

  • Facebook
  • Twitter
  • SugarCRM
  • Capsule
  • Harvest
  • Gmail Gadgets
  • Google tools
  • Dropbox
  • HelpOnClick
  • Snap Engage
  • iContact
  • Zoho CRM
  • Freshchat
  • Nimble
  • FetchFlow
  • Knowlarity
  • Highrise
  • Olark
  • Microsoft Teams
  • Constant Check
  • Userlike
  • Magento
  • Woo Themes
  • OneSky
  • FreshPlugs
  • RESTful API

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Freshdesk is the winner of our Best Help Desk Software Award for 2018 and an efficient and reliable help desk solution. It includes a great free trial plan.

Company Email

support@freshdesk.com

Contact No.

Company's Address

311 California Street
San Francisco, CA 94104
USA

The apps compared on this page are only a small part of our full Product Lifecycle Management Software - PLM category and you should take into account that there could be more reliable options available. If you would like to ensure you make the wisest choice for your company we strongly encourage you to compare more services first. It may also be a good idea to study our top 10 Product Lifecycle Management Software - PLM ranking to see which products are at the moment the best ones and leaders in the market.

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