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Compare ProcessMaker vs OnTime 360

What is better ProcessMaker or OnTime 360? Finding the suitable Business Process Management Software product is as simple as contrasting the solid and weaker functions and terms offered by ProcessMaker and OnTime 360. Here it's also possible to match their total scores: 8.6 for ProcessMaker vs. 7.0 for OnTime 360. Or you can look at their general user satisfaction rating, 100% for ProcessMaker vs. 67% for OnTime 360.

We suggest that you put some effort and examine their unique features and determine which one is the better option for your business. What’s more bear in mind to take into account your company’s or industry’s special circumstances, such as, a multilingual software for a global company or a mobile app to help you work on the go.

We realize that not all businesses have the time to examine a wide range of different products, so we prepared a list of recommendations that you may find useful. Our top selections for the Business Process Management Software category are: Wrike, Promapp, bpm’online studio.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.6

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Rest API
  • Process Designer
  • Responsive Form Designer
  • Dashboards and KPIs
  • Output Document Builder
  • User Portal and Cases Inbox
  • User Management

Pricing Info

ProcessMaker payment information for enterprise pricing is available only upon request. Please contact the company for further information.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

KPMG, Sony, TNT

Integrations

No information available.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

ProcessMaker is an online software that automates form based, approval driven workflow and business process easily and efficiently, without the hefty costs.

Company Email

info@processmaker.com

Contact No.

Company's Address

222 Broadway New York
NY 10038
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 7.0

User Satisfaction

CUSTOMER EXPERIENCE 67%

Pricing

Starting from $34.95

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Management App
  • Work Offline
  • Vehicle Management
  • Dispatching App for Customer Service Representatives and Dispatchers
  • Mobile App for Drivers
  • Route and Presence Scheduling
  • Tracking and Tracing
  • Location Management
  • Tracking View
  • User Management
  • Customer Management
  • Zone and Postal Code Management
  • Customer Web Portal
  • Real-Time System Access
  • Customer Support
  • Custom Site
  • Price Set
  • Reporting
  • Price Modifier
  • Billing Management
  • Quick Search
  • Import Data
  • Dimensional Weight
  • Custom User Designed Fields
  • International Support
  • Quick Quotes
  • API
  • Workflow Designer
  • User-Friendly Interface
  • Driver Tracking
  • QuickBooks Integration
  • Order Entry
  • Messaging
  • Mobile Device Support
  • WAP Device Support for Non-Smartphone
  • Smartphone Support
  • Windows Mobile Support
  • Stylus and Finger Capability
  • Time Clock
  • Status Color Coding
  • Auto-Complete Data Entry
  • Geocoding
  • Zip Code-Based Mileage
  • Two-Location Distance
  • User Workload Control
  • Unassigned Queue
  • Assignment Queue
  • POD Entry
  • Customer Lookup
  • COD
  • Digital Signature Capture
  • Barcode Scanning
  • GPS
  • Custom Home Screen
  • Real-Time Data Access
  • Customer Self-Dispatching
  • Shipping Labels
  • Waybills
  • Bills of Lading
  • Address Book

Pricing Info

OnTime 360 offers three enterprise pricing packages. All of them include a 30-day satisfaction guarantee for a new account. There is no contract and no long-term commitments required. The site has a calculator for an estimated amount of how much you can save using the system. Additionally, they include the following basic features:

  • Dispatching
  • Order entry
  • Messaging
  • Pricing
  • Tracking
  • OnTime Mobile app
  • Unlimited customer records
  • Online and offline usage
  • Unlimited email technical support

Standard – $34.95/month

  • 2 users
  • All basic features
  • Built-in report customization
  • GPS support
  • Unlimited professional geocoding
  • All editions of OnTime Mobile app
  • GPS user tracking
  • Barcode scanning support for OnTime mobile
  • Unlimited email and telephone technical support

Professional – $99.95/month

  • 6 users
  • All basic and standard features
  • Custom invoice for generating, sending, and posting
  • Employee time clock
  • Route stop scheduling
  • Route stop pricing
  • Payroll compensation reports
  • QuickBooks integration

Enterprise – $199.95

  • 13 users
  • All basic, standard, and professional features
  • API
  • Analytics access
  • Vehicle management
  • Report authoring environment
  • OnTime Web Services
  • Customer Web Portal:
    • Order entry
    • Order tracking
    • Order history
    • Personal address book
    • Shipping labels
    • Data export
  • HIPAA-Compliant features
  • OnTime account and other software connection
  • Secondary MS SQL Server Replication

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Medstar Cabulance, Inc., DCS, Inc., Alero Worldwide

Integrations

The OpenTime API lets you connect your OnTime account to other software systems on the internet. Visit their website or contact technical support for more information. OnTime 360 also offers a direct and comprehensive integration to the following:

  • QuickBooks
  • Microsoft Excel

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A robust cloud-based software for delivery and courier businesses with advanced features to provide efficient, time-saving, and flexible solutions to dispatchers and customers.

Company Email

Contact No.

Company's Address

Vesigo Studios
821 O'Hare Parkway, Ste 101
Medford, OR 97504
USA

bpm’online studio

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.3

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Business Process Management
  • Best Practices & Opportunity Management
  • Advanced Customization
  • Open Configuration
  • Visual Process Designer (WYSIWYG)
  • 360-degrees Customer Views
  • Lead Management
  • Lead Segmentation
  • Collaboration Suite
  • File Sharing & Omnichannel Communication
  • Case Management
  • Dashboard Analytics
  • On-Premise and In-Cloud Deployment
  • Extensive API
  • Synchronized Mobile APP
  • Field Sales App

Pricing Info

Bpm’online studio offers different enterprise pricing packages for the sales, marketing, and service module. You can also integrate all three modules into a single CRM bundle, calculate its price on the product’s official website, or get in touch with the vendor who will estimate it for you. There is also a great free trial available that you can use to try out all the key features of the software first. You can easily sign up for bpm’online free trial here.

Here are the details of all the available pricing plans:

Pricing for Sales Module

Team Package – $25/user/month (cloud)

  • Ideal for small and medium businesses with direct sales teams
  • Out-of-the-box process for opportunity management: from lead to contract

Commerce Package – $30/user/month (cloud)

  • Ideal for e-commerce
  • A complete set of tools for short sales cycle and e-commerce

Enterprise Package – $50/user/month (cloud) or $850/user (on-site)

  • Developed for medium and large enterprises to manage multiple sales channels including field force, wholesale distribution, e-commerce, and POS.
  • Sophisticated tools to manage all sales channels: direct and channel sales, e-commerce, field sales and POS.

Pricing for Marketing Module

Active Contact Package

  • Cloud – $27 (1000 active contacts/month billed annually)
  • Active contact is a contact included in one or more campaigns within a 12-month period
  • Up to 365 emails per year can be sent to one active contact
  • Custom pricing with the purchase of 50,000+ active contacts

User License

  • Cloud – $50/user/month billed annually
  • On-site – $850 per license/lifetime
  • With the purchase of 1000 active contacts the first license is free

Pricing for Service Module

Customer Center Package

  • Cloud – $35/user/month
  • On-site – $600 per user
  • Ideal for companies looking to automate helpdesk and contact center operations
  • A set of tools to deliver excellent customer service and manage omnichannel communications

Service Enterprise Package

  • Cloud – $50/user/month
  • On-site – $850 per user
  • Ideal for medium and large businesses struggling to automate internal and external service processes, including ITIL processes.
  • Sophisticated tools to manage a complete service cycle, and provide exceptional service and support to customers and internal users.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

L'Oreal, Schneider Electric, BAYER, Heinz

Integrations

The system can be integrated with virtually any third-party application as it provides open configuration and extensive API to allow for any customization required for your business. The company has an extensive experience with integrating with different systems during project implementation (accounting, legal, ERP, social listening tools etc.), as well as a number of out-of-the-box integrations, which include, but are not limited to: Twitter, Facebook, Google Contacts and Calendars, LDAP, IMAP, MS Exchange, Google Maps, OpenStreetMap, MailChimp / Mandrill, etc.

Bpm’online studio offers email synchronization via IMAP and Exchange protocols, and simplified synchronization of MS Exchange and Gmail contacts and calendars. Automatic integration with Google services enables the user to instantly start working with their contacts, emails, and calendar. The administrator can also set up user or group rights to import / export contacts.

The software is seamlessly integrated with SmartCloud Connect, which integrates your Microsoft Outlook window right into bpm’online. You can also use SmartCloud Connect to work with opportunities, activities, leads, contacts, and accounts without logging into bpm’online.

What is more, the service allows leveraging social media integration capabilities to enrich customer profiles with additional data from social media as well as collaborate with customers in social networks. The system can be integrated with various online communities, forums, etc. with open APIs.

Office productivity package integration includes reports in MS Word / PDF, data import from MS Excel.

Bpm’online studio also offers phone integration, including intelligent routing, voice over IP, scheduled callback and SMS. Integration with the social listening tools, ERP systems, platforms for data integration and business analytics is also available.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Bpm'online studio is a complete BPM suite that allows companies to test, improve, and stay in control of their operations and adjust those to the modifying business environment.

Company Email

info@bpmonline.com

Contact No.

Company's Address

280 Summer St., 6th floor
Boston, Massachusetts
USA

In the event you continue having second thoughts about which product will work best for your company it may be a good idea to investigate each service’s social metrics. Such metrics are usually a sign of how popular every app is and how big is its online presence.For instance, if you analyze ProcessMaker LinkedIn page you’ll see that they are followed by 601 users. In case of OnTime 360 the number of followers on their LinkedIn page is 65.

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