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Compare Predictive Dialer vs Wix Answers

What is better Predictive Dialer or Wix Answers? If you’re getting a difficult time selecting the best Customer Support Software product for your situation, try to do a comparison of the available software and see which service offers more benefits. In particular, here you can examine Predictive Dialer (overall score: 8.0; user rating: 100%) vs. Wix Answers (overall score: 8.7; user rating: 100%) for their overall performance.

It's also possible to see which one provides more functions that you need or which has more suitable pricing plans for your current situation. Working with a clear table to compare their features will significantly improve the chances of getting the right product for your company. Look closely at other factors of the software like if it’s easy to use, adaptability, scalability, and pricing plans.

At the moment, the best products in our Call Center Software category are: JustCall, Freshcaller, Zendesk.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $7.49

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Predictive Dialing
  • Predicts Based on Call Metrics and Data
  • Predicts Numbers to Dial
  • Predicts When to Dial
  • Skips Answering Machines
  • Automatically Detects Voicemails
  • Avoids Dead Numbers
  • Transfers Live Calls to Agents Anywhere
  • Increased Time Talk
  • Keeps Agents on the Phone
  • Keeps All Agents Connected
  • Reach More Customers or Leads
  • Transfers Live Calls to Agents Anywhere
  • Skill-Based Call Routing
  • One Virtual Contact System
  • Call Monitoring
  • Call Recordings
  • Real-Time Call Metrics
  • Manage Call Dispositions
  • Track AHT
  • Track Call Volume

Pricing Info

CallCenterHosting Predictive Dialer offers the following basic and enterprise pricing packages:

Startup – $13.99/user/month

  • 5 Users Minimum
  • Agent Performance Evaluation and Reporting
  • Call Analytics
  • Automatic Call Distribution
  • Real-Time Reporting
  • 99.99 % Uptime
  • Monitor | Whisper | Barge

Medium – $9.99/user/month

  • All features
  • 10 Users Minimum

Business – $7.49/user/month

  • 20 Users Minimum
  • All features

Custom – Custome Enterprise Pricing

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

CallCenterHosting Predictive Dialer integrates with the following business systems and applications:

  • Salesforce
  • Microsoft Office
  • Zendesk
  • Google Apps
  • QuickBooks

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A web-based call center solution powered with cloud intelligence.

Company Email

sales@callcenterhosting.com

Contact No.

Company's Address

The Real PBX
3 Willow Close, Holborough Lakes
Snodland, Kent ME65FA
United Kingdom

NOAWARDS
YET

SmartScore™

OUR SCORE 8.7

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Free

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Help Center
  • Knowledge Base
  • Ticketing System
  • Call Center
  • Call Lines Setup
  • Widget
  • Supported Languages
  • Time Zone Setting Up
  • Team Members Setting
  • Repost and Insights
  • Customization Settings
  • Customer Callback Request
  • Custom Fields
  • FAQ Sections

Pricing Info

Wix Answers is a free help desk software offered by Wix when you use its website builder software. This gives you a help desk system, ticketing system, call center, knowledge base, and reports and insights.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Fiverr, Wonderbly, Yotpo

Integrations

Wix Answers works seamlessly with Wix and its integrations.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Free, all-in-one help desk software solution that provides you with the tools you need for customer and business support. As a complete customer support solution, Wix Answers lets you create your own help center for managing tickets from multiple channels and facilitating communication with customers. Customization options also let you put your own branding on your help center.

Company Email

support@wix.com

Contact No.

Company's Address

Nemal
Tel Aviv St. 40
Israel

The software compared on this page are merely a small part of our full Customer Support Software category and you should remember that there may be more reliable solutions out there. If you want to ensure you make the best possible choice for your team we definitely encourage you to analyze more solutions first. You can also consider to consult our top 10 Customer Support Software ranking to see which solutions are at the moment the highest-rated ones and dominate the market.

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