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Compare Predictive Dialer vs. Pulseway

There are numerous Customer Support Software products in the market today. The best way to find out which service fits your needs best is to compare them side by side. For example, here you can assess Predictive Dialer and Pulseway for their overall score (7.8 vs. 8.2, respectively) or their user satisfaction rating (100% vs. 100%, respectively). It’s also possible to check their capabilities and pricing stipulations along with other valuable information below. When matching products be sure to compare their related advantages and mark their differences to obtain a clearer picture of both deals. What is more remember to assess non-core factors including security, backup, intuitiveness, and customer support. We know that not all businesses have the time to test a wide range of different products, so we prepared a list of suggestions that you may find useful. Our top selections for the Call Center Software category are: Five9, RingCentral Contact Center, Freshcaller.
Software

Predictive Dialer

VS

Pulseway

VS

Predictive Dialer screenshot Pulseway screenshot
Pricing Details

Score

Our Score

7.8 ?

Our Score

8.2 ?

Customer Experience

Customer Experience

Customer Experience

100% ?

Customer Experience

100% ?

Cost

Cost

by quote

$1.32

Price Scheme

Price Scheme

Quote-based Monthly payment | Annual Subscription
Full Review

Full Review

Overview

Overview

A call center software solution for businesses of all sizes and industries.
Pulseway is a SaaS and an on-premise platform that offers remote management and monitoring on IT systems using your mobile device, PC, or laptop.
Quick Links
Available Support

Available Support

Phone Live Support
Ticket
Phone
Ticket Training
Cost Details

Cost Details

CallTools.com Predictive Dialer’s  SMB and enterprise pricing information is available only upon request. Please contact the company for details, and ask for your quote.

Pulseway offers a free and paid plan with three options on payment terms – monthly, yearly, or multi-year. Here are the details:

Free

  • Monitor 2 Systems
  • 1 User Account
  • Active Directory
  • Amazon
  • Azure
  • Automation
  • Dashboard
  • Exchange
  • Hyper-V
  • Internet Information Services
  • OS Patch Management
  • Reports
  • SCOM
  • Screen Viewer
  • SNMP
  • SQL Server
  • Terminal/Powershell
  • User Chat
  • User Support Requests
  • VMware
  • Web Access
  • Windows Server Backup
  • WSUS Patch Management
  • XenServer

Team

  • SaaS
    • $1.16/workstation/month billed on a 3-year plan
    • $1.32/workstation/month billed annually
    • $1.55/workstation month-to-month
  • On-Premise
    • $2.95/server/month billed on a 3-year plan
    • $3.35/server/month billed annually
    • $3.95/server month-to-month
  • All features of the Free plan
  • Unlimited Notifications
  • Unlimited User Accounts
  • Audit
  • Concurrent RD Sessions
  • Customized Email Notifications
  • Dedicated Server Instance
  • Multi-Account Management
  • Notifications Archive
  • On-Premise Option
  • Remote Desktop Control
  • White Labelling

Add-ons for Team Plan

  • Pulseway PSA$25/user/month
  • Webroot Antivirus$1/month (Endpoint Protection or DNS Protection)
  • Kaspersky Antivirus$1/workstation/month or $2/server/month
Pricing Details

Pricing Details

Learn more about Predictive Dialer pricing Learn more about Pulseway pricing
Vendor's Address

Vendor's Address

16842 Von Karman Suite 250
Irvine, CA 92606
USA
Mayor Street Lower,
Dublin, Ireland
Popular Customers

Popular Customers

HSC Marketing, SafeGate Computer Solution; Pearson Virtual Professionals, LLC CareTech Solutions, Reflex Distribution, Smartcall
Types of Clients

Types of Clients

Small Business | Large Enterprises | Medium Business | Freelancers Small Business | Large Enterprises | Medium Business | Freelancers
Phone Number

Phone Number

+1-800-679-1637 +1 646 766 0785
Integrations

Integrations

CallTools.com Predictive Dialer supports integrations with CRM platforms such as Zoho CRM, SugarCRM, and Microsoft Dynamics CRM. It can also be integrated with the following applications and solutions using Zapier:

  • Salesforce
  • NetSuite
  • Infusionsoft
  • HubSpot
  • DebtPaypro
  • Zillow
  • Pipeline Deals
  • Google Calendar
  • Google Sheets
  • Facebook Lead Ads
  • BASE
  • Magento
  • Avaya Aura Call Center Elite
  • Pipedrive
  • Shopify
  • Zendesk

Pulseway integrates with the following business systems and applications:

  • Amazon
  • Azure
  • Amazon
  • Autotask
  • PagerDuty
  • Slack
  • Zendesk
  • ESET
  • ShadowProtect
  • StorageCraft
Features

Features

Predictive Dialer FEATURES

  • Predictive Dialing
  • Predicts Based on Call Metrics and Data
  • Predicts Numbers to Dial
  • Predicts When to Dial
  • Skips Answering Machines
  • Automatically Detects Voicemails
  • Avoids Dead Numbers
  • Transfers Live Calls to Agents Anywhere
  • Increased Time Talk
  • Keeps Agents on the Phone
  • Keeps All Agents Connected
  • Reach More Customers or Leads
  • Transfers Live Calls to Agents Anywhere
  • Skill-Based Call Routing
  • One Virtual Contact System
  • Call Monitoring
  • Call Recordings
  • Real-Time Call Metrics
  • Manage Call Dispositions
  • Track AHT
  • Track Call Volume

Pulseway FEATURES

 
  • Real-time remote monitoring and management
  • Top Security Encryption
  • Active Directory
  • Remote Desktop
  • Application Monitoring
  • Collaborative Environment
  • Complete Visibility Under One Console
  • Windows WSUS Patch Management
  • Exchange
  • System Center Operations Manager
  • Hyper-V
  • Internet Information Services
  • VMware
  • SQL Server
  • Windows Server Backup
  • Browse Notification History
  • ESET Remote Administrator
  • XenServer
  • StorageCraft ShadowProtect
  • Customize Email Notifications
  • Complete Command Traceability
  • Slack Integration
Languages Supported

Languages Supported

English English
Contact Email

Contact Email

support@calltools.com support@pulseway.com
OS Supported

OS Supported

Windows
Linux
Mac
Web-based
Windows
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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If you test various Customer Support Software services you shouldn’t just explore their list of features and offered pricing plans. Pay attention to the fact that the app must be matching your needs and company so the more flexible their offer the better. Learn what systems are supported by Predictive Dialer and Pulseway and be certain you will obtain mobile support for whichever devices you use in your company. You should also learn which languages and geographies are supported, because this might be a deal breaker for many firms.