Compare Predictive Dialer vs. Pulseway

There are lots of Customer Support Software products available for businesses right now. The simplest way to find out which service fits your needs best is to compare them side by side. For example, here you can examine Predictive Dialer and Pulseway for their overall score (7.8 vs. 8.2, respectively) or their user satisfaction rating (100% vs. 100%, respectively). It’s also possible to compare their features and pricing stipulations as well as other helpful information below. When matching products make sure you check their related functions and mark their disparities to get a clearer picture of both deals. Likewise, remember to check secondary factors such as security, backup, intuitiveness, and customer support. We did our best to review all popular Call Center Software products offered out there, but among them these three caught our special attention: Five9, Freshdesk, CallTrackingMetrics.
Compare

Predictive Dialer

VS

Pulseway

VS

Predictive Dialer screenshot Pulseway screenshot
Pricing Page

Our Score

Our Score

7.8 ?

Our Score

8.2 ?

Client Satisfaction

Client Satisfaction

Client Satisfaction

100% ?

Client Satisfaction

100% ?

Pricing

Pricing

by quote

$1.34

Pricing Model

Pricing Model

Quote-based Monthly payment | Annual Subscription
Detailed Review

Detailed Review

General Info

General Info

A call center software solution for businesses of all sizes and industries.
Pulseway is a SaaS and an on-premise platform that offers remote management and monitoring on IT systems using your mobile device, PC, or laptop.
Easy Links
Pricing Plans

Pricing Plans

CallTools.com Predictive Dialer’s  SMB and enterprise pricing information is available only upon request. Please contact the company for details, and ask for your quote.

Pulseway offers two solutions without any contracts or commitments. Both plans can be billed annually and come with a free trial option.

Professional: $ 1.34 per system/month

  • SaaS Deployment
  • Dashboard
  • Web Access
  • Terminal / PowerShell
  • Screen Viewer
  • User Chat
  • User Support Requests
  • Windows Server Backup
  • Internet Information Services
  • SCOM
  • Exchange
  • Active Directory
  • Hyper-V
  • VMware
  • XenServer
  • SQL Server
  • ESET Remote Administrator
  • StorageCraft ShadowProtect
  • WSUS Patch Management
  • SNMP
  • Amazon
  • Azure
  • Reports

Enterprise: $ 1.74 per system/month

  • SaaS or On Premise Deployment
  • All Professional features
  • Multi-Account Management
  • Customized Email Notifications
  • Audit
  • Notifications Archive
Available Devices

Available Devices

Windows
Linux
Mac
Web-based
Windows
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Integrations

Integrations

CallTools.com Predictive Dialer supports integrations with CRM platforms such as Zoho CRM, SugarCRM, and Microsoft Dynamics CRM. It can also be integrated with the following applications and solutions using Zapier:

  • Salesforce
  • NetSuite
  • Infusionsoft
  • HubSpot
  • DebtPaypro
  • Zillow
  • Pipeline Deals
  • Google Calendar
  • Google Sheets
  • Facebook Lead Ads
  • BASE
  • Magento
  • Avaya Aura Call Center Elite
  • Pipedrive
  • Shopify
  • Zendesk

Pulseway integrates with the following business systems and applications:

  • Amazon
  • Azure
  • Amazon
  • Autotask
  • PagerDuty
  • Slack
  • Zendesk
  • ESET
  • ShadowProtect
  • StorageCraft
Types of Customers

Types of Customers

Small Business | Large Enterprises | Medium Business | Freelancers Small Business | Large Enterprises | Medium Business | Freelancers
Company's Address

Company's Address

16842 Von Karman Suite 250
Irvine, CA 92606
USA
Mayor Street Lower,
Dublin, Ireland
Prominent Clients

Prominent Clients

HSC Marketing, SafeGate Computer Solution; Pearson Virtual Professionals, LLC CareTech Solutions, Reflex Distribution, Smartcall
Pricing Page

Pricing Page

Learn more about Predictive Dialer pricing Learn more about Pulseway pricing
Available Features

Available Features

Predictive Dialer FEATURES

  • Predictive Dialing
  • Predicts Based on Call Metrics and Data
  • Predicts Numbers to Dial
  • Predicts When to Dial
  • Skips Answering Machines
  • Automatically Detects Voicemails
  • Avoids Dead Numbers
  • Transfers Live Calls to Agents Anywhere
  • Increased Time Talk
  • Keeps Agents on the Phone
  • Keeps All Agents Connected
  • Reach More Customers or Leads
  • Transfers Live Calls to Agents Anywhere
  • Skill-Based Call Routing
  • One Virtual Contact System
  • Call Monitoring
  • Call Recordings
  • Real-Time Call Metrics
  • Manage Call Dispositions
  • Track AHT
  • Track Call Volume

Pulseway FEATURES

 
  • Real-time remote monitoring and management
  • Top Security Encryption
  • Active Directory
  • Remote Desktop
  • Application Monitoring
  • Collaborative Environment
  • Complete Visibility Under One Console
  • Windows WSUS Patch Management
  • Exchange
  • System Center Operations Manager
  • Hyper-V
  • Internet Information Services
  • VMware
  • SQL Server
  • Windows Server Backup
  • Browse Notification History
  • ESET Remote Administrator
  • XenServer
  • StorageCraft ShadowProtect
  • Customize Email Notifications
  • Complete Command Traceability
  • Slack Integration
Languages

Languages

USA, UK, Canada, International USA, UK, Canada, Germany, India, Japan
Phone Number

Phone Number

+1-800-679-1637 +1 646 766 0785
Email Address

Email Address

support@calltools.com support@pulseway.com
Customer Support

Customer Support

Phone Live Support
Ticket
Phone
Ticket Training
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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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If you continue having doubts about which software will work best for your business it may be a sensible idea to investigate each service’s social metrics. Such metrics are usually an indicator of how popular a given solution is and how wide is its online presence. For instance, in case of Facebook Predictive Dialer has 1302 likes on their official profile while Pulseway profile is liked by 8273 users.