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Compare Plum Voice Hosted IVR vs Gmail

What is better Plum Voice Hosted IVR or Gmail? Getting the best Communications Software for your business is not that easy with so many functions, choices, and terms to take note of. On the other hand, using our review directory will allow you to streamline the selection steps by getting all key services in one location.

For instance, you can compare Plum Voice Hosted IVR and Gmail for their tools and overall scores, in this case, 7.4 and 8.3, respectively. Likewise, you can compare which software has better general user satisfaction rating: N/A% (Plum Voice Hosted IVR) and 98% (Gmail) to determine which solution is the better choice for your organization. Don’t simply pick the solution with the cheapest price, but the one that offers the most cost-effective value.

As of now, the most significant services in our Communications Software category are: Slack, RingCentral, Wrike.

NOAWARDS
YET

SmartScore™

OUR SCORE 7.4

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Call routing, IVR capabilities
  • Messaging
  • IVR analytics tools
  • Feedback collection
  • Payment processing capabilities
  • Code development.

Pricing Info

Contact Plum Voice for an enterprise pricing quote.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Payment Service Network, ArrowHead, American Tire Distributors

Integrations

No information available

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

An Interactive Voice Response (IVR) software for medium to large enterprises.

Company Email

sales@plumvoice.com

Contact No.

Company's Address

The Plum Group, Inc.
131 Varick Street, 9th floor
New York, NY 10013
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.3

User Satisfaction

CUSTOMER EXPERIENCE 98%

Pricing

Starting from $3

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Conversation Threading
  • Tabbed Inboxes
  • Gmail Labels
  • 15GB Email Storage Space
  • 50MB Per Email Capacity
  • Virus and Malware Scanning
  • Spam-Filtering Feature
  • Navigation Bar to Access Google Services
  • Keyboard Shortcuts
  • Search Bar
  • Composition Tools
  • Instant Messaging and Video Chat
  • Google Hangouts
  • Advertising Support
  • IMAP Support
  • Language Support
  • Offline App
  • Access Gmail Using Third-Party Programs
  • Google Trips
  • Gmail Labs
  • Money Transfer and Payment Options
  • Google Wallet

Pricing Info

Gmail offers a variety of SMB and enterprise pricing plans for all users to choose from. You can use the program for free or opt-in to one of G Suite paid plans which integrate the email service and are created for businesses, companies, and teams. Here are the details:

G-Suite Edition

  Companies

     Basic

  • $3/user/mo. – billed monthly
  • $30/user/yr. – billed annually
  • Professional office suite with 30GB storage
  • Business Email through Gmail
  • Video and Voice Conferencing
  • Shared Calendars
  • Documents, Spreadsheets, and Conferences
  • 24/7 Support for Phone, Email, and Online
  • Security and Administration Controls
  • 30 GB Cloud Storage

     Business

  • $10/user/mo. – billed monthly
  • $120/user/yr. – billed annually
  • Enhanced office suite with unlimited storage and archiving
  • Business Email through Gmail
  • Video and Voice Conferencing
  • Shared Calendars
  • Documents, Spreadsheets, and Conferences
  • 24/7 Support for Phone, Email, and Online
  • Security and Administration Controls
  • Unlimited Cloud Storage ( or 1TB per user if fewer than 5 users)
  • Smart Search Across G Suite with Cloud Search
  • Archive and Set Retention Policies for Emails and Chats
  • eDiscovery for Emails, Chats, and Files
  • Audit Reports to Track User Activity

 Enterprise

  • $25/user/mo. – billed monthly
  • $300/user/yr. – billed annually
  • Premium office suite with advanced controls and capabilities
  • Business Email through Gmail
  • Video and Voice Conferencing
  • Shared Calendars
  • Documents, Spreadsheets, and Conferences
  • 24/7 Support for Phone, Email, and Online
  • Security and Administration Controls
  • Unlimited Cloud Storage ( or 1TB per user if fewer than 5 users)
  • Smart Search Across G Suite with Cloud Search
  • Archive and Set Retention Policies for Emails and Chats
  • eDiscovery for Emails, Chats, and Files
  • Audit Reports to Track User Activity
  • Data Loss Prevention for Gmail
  • Data Loss Prevention for Drive
  • Hosted S/MIME for Gmail
  • Integrate Gmail with Compliant Third-Party Archiving Tools
  • Enterprise-Grade Access Control with Security Key Enforcement
  • Gmail Logs Analysis in BigQuery

Teams

  • $10/user/mo. – billed monthly
  • $120/user/yr. – billed annually
  • Cloud-based collaboration tools and unlimited storage you can use alongside your company’s current email and calendar solution
  • Video and Voice Conferencing
  • Documents, Spreadsheets, and Presentations
  • 24/7 Support for Phone, Email, and Online
  • Unlimited Cloud Storage ( or 1TB per user if fewer than 5 users)
  • Easy Tem-Based User Management

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Coca Cola, HTC, Spotify

Integrations

Gmail can be integrated with third-party programs using POP or IMAP protocols.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Gmail is a world-class webmail system and email service built and developed by Google for companies, teams, and individuals.

Company Email

Contact No.

Company's Address

Google Inc.
1600 Amphitheatre Parkway
Mountain View, CA 94043
USA

RingCentral

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.7

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

Starting from $19.99

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Cloud PBX
  • Auto-Receptionist
  • Call Forwarding
  • (Automated) Call Recording
  • Video Conferencing
  • Audio Conferencing
  • Online Meetings
  • Internet Fax
  • Voicemail and Greeting
  • Voicemail-to-Email
  • Visual Voicemail
  • Multi-level IVR
  • Call Reports
  • Extensions
  • Toll-Free and Local Numbers
  • Online Meetings
  • Collaboration
  • Unlimited Business SMS
  • 3rd-party Integrations (Google, Salesforce, etc)
  • Mobile & Desktop Apps (iOS and Android)
  • Directory Listing
  • International Numbers
  • Role-Based Access Control
  • User Templates
  • Music on Hold
  • Dial-by-Name Directory
  • Call Monitoring
  • Single Sign-On
  • RingCetral Global Office
  • Hot Desking
  • Secure VoIP Service
  • Caller ID Control
  • RingConnect CloudConnect
  • RingOut
  • RingMe
  • Desk Phones
  • Conference Phones
  • Cordless Phones
  • VoIP Headsets
  • Analog Adapters
  • Answering Rules
  • Presence
  • Call Flip
  • Call Park
  • Call Screening
  • Shared Lines
  • Intercom
  • Paging
  • Call Logs
  • Team Collaboration
  • Personal Demo

Pricing Info

RingCentral offers the following SMB and enterprise pricing plans for users to choose from. You may check out their free 15-day trial to try their premium features for a maximum of 5 users with 50-minute talk time each. Once the trial is done, you may cancel or opt for any of the plans below. It’s worth noting that the cost of the plan is based on the number of users. The more users you have, the lesser the amount of the monthly plan.

Essentials – starting from $19.99/month/user

  • Billed annually
    • 2-10 users – $19.99/month/user
    • 1 user – $29.99/month/user
  • Billed monthly
    • 2-10 users – $29.99/month/user
    • 1 user $39.99/month/user
  • Up to 10 users
  • Toll-free or local number
  • 100 toll-free minutes/month
  • 4 people video conferencing

Standard – starting from $19.99/month/user

  • Billed annually
    • 1,000-9,999 users – $19.99/month/user
    • 100-999 users – $22.99/month/user
    • 2-99 users – $24.99/month/user
    • 1 user – $34.99/month/user
  • Billed monthly
    • 1,000-9,999 users – $29.99/month/user
    • 100-999 users – $32.99/month/user
    • 2-99 users – $34.99/month/user
    • 1 user – $49.99/month/user
  • Unlimited users
  • Toll-free or local number
  • 1,000 toll-free minutes/month
  • 4 people video conferencing
  • Unlimited internet fax

Premium – starting from $29.99/month/user

  • Billed annually
    • 1,000-9,999 users – $29.99/month/user
    • 100-999 users – $32.99/month/user
    • 2-99 users – $34.99/month/user
    • 1 user – $44.99/month/user
  • Billed monthly
    • 1,000-9,999 users – $39.99/month/user
    • 100-999 users – $42.99/month/user
    • 2-99 users – $44.99/month/user
    • 1 user – $54.99/month/user
  • Unlimited users
  • Toll-free or local number
  • 2,500 toll-free minutes/month
  • 50 people video conferencing
  • Unlimited internet fax
  • Automatic call recording

Ultimate – starting from $39.99/month/user

  • Billed annually
    • 1,000-9,999 users – $39.99/month/user
    • 100-999 users – $42.99/month/user
    • 2-99 users – $49.99/month/user
    • 1 user – $59.99/month/user
  • Billed monthly
    • 1,000-9,999 users – $49.99/month/user
    • 100-999 users – $52.99/month/user
    • 2-99 users – $59.99/month/user
    • 1 user – $69.99/month/user
  • Unlimited users
  • Toll-free or local number
  • 10,000 toll-free minutes/month
  • 75 people video conferencing
  • Unlimited internet fax
  • Automatic call recording
  • Voicemail-to-text

For businesses with more than 10,000 users, you may contact the vendor for a custom quote.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

BMW, Deep South, Smart Warehousing, Binswanger Glass

Integrations

RingCentral supports integrations with the following business systems and applications:

  • Box
  • Google
  • Outlook
  • Salesforce
  • Zendesk
  • Desk.com
  • Microsoft
  • Dropbox
  • Okta
  • Oracle Sales Cloud
  • ServiceNow
  • Zendesk

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

RingCentral won our Best Phone System award. It's a perfect cloud phone system designed to make business communications easier.

Company Email

Contact No.

Company's Address

RingCentral, Inc.
20 Davis Drive
Belmont, CA 94002
USA

In case you are still having second thoughts about which solution will work best in your case it might be a sound idea to check out each service’s social metrics. Such metrics are quite often a way to see how popular every software is and how large is its online presence. For example Plum Voice Hosted IVR Twitter profile has currently 866 followers. At the same time Gmail Twitter is followed by 5830022 users.

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