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Compare Plotto vs Rize Reviews

What is better Plotto or Rize Reviews? Getting the appropriate Customer Experience Management Software product is as straightforward as contrasting the good and low characteristics and terms offered by Plotto and Rize Reviews. Here it's also possible to match their overall scores: 8.0 for Plotto vs. 8.0 for Rize Reviews. Or you can check their general user satisfaction rating, 100% for Plotto vs. N/A% for Rize Reviews.

We suggest that you put some effort and study their differences and determine which one is the better option for your company. Moreover. keep in mind to take into account your company’s or industry’s unique case, such as, a multilingual software for a global staff or a mobile platform to help you work away from your office.

Users who don't have much time or want a Survey Software suggestion from our team might want to investigate these top choices for the current year: SurveyMonkey, Qualtrics Research Core, SurveyGizmo.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from £49

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Product feedback and sampling
  • Video ‘free text’ in online research surveys
  • Ethnographic research and video diaries
  • Creative testing pre & post campaign
  • Vox pops
  • Video testimonials
  • Surveys and content for pitches or PR
  • Insight generation
  • Customer satisfaction
  • Employee engagement & client feedback
  • Focus group homework or pre-screening

Pricing Info

Plotto offers three SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business:

Starter – £90 (Pay Per Survey)

  • 60-minute video
  • 3 surveys/month
  • Unlimited Business Users/Guests
  • Unlimited Research Respondents
  • Unlimited Survey Questions
  • Human Transcription/Translation (Contact for more details)
  • Emotion and Sentiment Analysis
  • API Access

Survey – £90 (Pay Per Survey)

  • All Starter features
  • 400-minute video
  • 5 surveys/month

Regular – £49/month

  • All features
  • 50 minutes/month
  • 50 Surveys/month

Plus – £400/month

  • All features
  • 500 minutes/month
  • 250 Surveys/month

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Plotto is an open API system, which means you can integrate it with a variety of third-party apps and business systems.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Plotto is an online video-based market research tool that enables businesses to gather and tell stories online by creating professional-looking videos.

Company Email

support@plotto.com

Contact No.

Company's Address

New Penderel House 4th Floor, 283 - 288 High Holborn,
London WC1V 7HP
United Kingdom

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customizable mobile-friendly landing page
  • Embeddable review widget for business website and email signature
  • Distinct feedback request flow
  • Ability to generate reviews directly on third-party sites
  • Custom email drip campaign to request reviews
  • Auto-schedule emails
  • Automatically sends follow up emails
  • Automated removal from email campaign
  • Compliant “kiosk mode” with customer-facing opt-in forms
  • SMS messaging drip campaign
  • Printed review cards to hand out to customers
  • Email signature call-to-action
  • Monitor over 100 review sites
  • Instant review alerts delivered right to your inbox
  • Custom scheduling of auto-sharing reviews to Facebook and Twitter
  • Publish online reviews from around the web
  • Sentiment analysis
  • Aggregate review ratings
  • Review site distribution and strength chart
  • Overall star rating trend analysis

Pricing Info

Contact Rize Reviews for enterprise pricing information and other product details. You can also submit a request for a demo to see if the software is a perfect fit for your business.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Rize Reviews integrates with the following business systems and applications:

  • Facebook
  • Twitter
  • WordPress
  • Joomla

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Rize Reviews helps you tactfully ask and remind customers for feedback and guides them through the online review process.

Company Email

Contact No.

Company's Address

3825 S Bowen Rd., Back Building
Arlington, TX 76016
USA

Zendesk

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.4

User Satisfaction

CUSTOMER EXPERIENCE 98%

Pricing

Starting from $5

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Complete access to Zendesk’s top-tier Customer Service team
  • Omnichannel support: email, web, phone, chat, social media
  • Flexible ticket management with automated workflow
  • Mobile support with native iPhone, iPad, and Android apps
  • Robust reporting and advanced analytics
  • Customer facing web interface that you can easily brand
  • Knowledge base portal and community forums included
  • Over 100 out-of-the-box integrations with 3rd party apps
  • Open API enabling seamless integration into your business
  • Multi-brand support with linked accounts
  • Unlimited, free “light agents” (Enterprise plan only)
  • Group rules and macros
  • Screencasting
  • Public and private forums
  • Full CSS rebranding
  • Multi locale (timezone and languages)
  • Export ticket views to CSV
  • SSO with Twitter, Facebook, Google and SAML
  • REST API
  • Pre-built: Salesforce, SugarCRM

Pricing Info

Zendesk offers different pricing plans for its various modules. A 30-day free trial is also available.

Zendesk Support

Essential – $9/agent per month or $5/agent per month (billed annually)

  • Email & social channels
  • Basic help center
  • Web Widget & Mobile SDK

Team – $25/agent per month or $19/agent per month (billed annually)

  • All Essential features, plus:
  • Business rules
  • Performance Dashboards
  • Public apps and integrations

Professional – $59/agent per month or $49/agent per month (billed annually)

  • All Team features, plus:
  • Multilingual content
  • CSAT surveys
  • Custom reports & dashboards

Enterprise $125/agent per month or $99/agent per month (billed annually)

  • All Professional features, plus:
  • Custom agent roles
  • Multibrand support
  • Multiple ticket forms
  • Launch Success Program
  • Satisfaction Prediction

Elite – $199/agent per month (billed annually)

  • All Enterprise features, plus:
  • Unlimited light agents
  • 99.9% uptime SLA
  • 1 hour service level objective
  • Advanced encryption & security
  • Data center location

Zendesk Chat

Lite – Free

  • 1 concurrent chat
  • Chat rating
  • 30-day chat history

Team – $19/agent per month or $14/agent per month (billed annually)

  • All Lite features, plus:
  • Unlimited chats
  • 2 triggers
  • 2 departments
  • Zendesk Message
  • Widget customization
  • Public apps

Professional – $35/agent per month or $29/agent per month (billed annually)

  • All Team features, plus:
  • Unlimited triggers
  • Unlimited departments
  • Operating hours
  • Chat and agent reports
  • Conversion Tracking

Enterprise $70/agent per month or $59/agent per month (billed annually)

  • All Professional features, plus:
  • Widget unbranding
  • Real-time monitor
  • Roles and permissions
  • Skills-based routing
  • Web SDK
  • 24/7 live chat support

Zendesk Talk

Lite – Pay for usage only, per agent per month

  • Limit of 1 phone number
  • Automatic ticket creation
  • Call recording & voicemail transcription

Team – Usage sold separately, $25/agent per month or $19/agent per month (billed annually)

  • All Lite features, plus:
  • Multiple phone numbers
  • Warm transfer
  • Business hours
  • Text messaging

Professional – Usage sold separately, $59/agent per month or $49/agent per month (billed annually)

  • All Team features, plus:
  • IVR phone trees
  • Call monitoring & barging
  • Callback from queue
  • Real-time analytics
  • Insights reporting

Enterprise Usage sold separately, $110/agent per month or $89/agent per month (billed annually)

  • All Professional features, plus:
  • Launch Success Program
  • Monthly Diagnostics
  • Talk Usage 99.95% SLA
  • Failover on demand

Partner Edition – Does not inlcue cost of partner solution, $14/agent per month or $9/agent per month (billed annually)

  • Access to telephony integrations & CTI toolkit for:
  • Embedded softphone
  • Caller ID & history
  • Tickets with call data and agent assignment

Zendesk Guide

Lite – Free

  • Included with Zendesk Support
  • Knowledge base
  • Support request form
  • Google Analytics reporting

Professional – $19/agent per month or $15/agent per month (billed annually)

  • All Lite features, plus:
  • Custom themes
  • Multilingual content
  • Agent knowledge base
  • Community forums
  • Customer requests portal
  • Performance dashboards
  • Knowledge Capture app

Enterprise $34/agent per month or $29/agent per month (billed annually)

  • All Professional features, plus
  • Team Publishing
  • Content Cues
  • Multiple help centers
  • Integrated Knowledge Capture workflow

Answer Bot – Optional, from $50 per month

  • Automated replies to customers using knowledge base content

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Vodafone, GILT, Shopify, Groupon, Gov. UK

Integrations

Zendesk integrates with several business systems and applications. It has more than 600 integrations and apps. Here are some of them

  • 123Contact Form
  • 3CLogic
  • Agile CRM
  • AppGuru
  • Azuqua
  • Capsule CRM
  • Cisco CTI
  • ClickDesk Live Chat
  • Cloud Magic
  • Drupal
  • FreshBooks
  • Google Apps
  • Hootsuite
  • Infusionsoft
  • Joomla!
  • LiveChat
  • MailChimp
  • Microsoft Dynamics
  • Olark Live Chat
  • Podio
  • Shopify
  • SAP Business One
  • WordPress
  • Zoho CRM

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

One of the leading customer experience platforms trusted by over 40,000 organizations worldwide.

Company Email

support@zendesk.com

Contact No.

Company's Address

989 Market Street Suite 300
San Francisco, CA 94103
USA

Product Comparisons

Name
Comparision

Both Plotto and Rize Reviews were reviewed by a panel of independent SaaS experts who prepared a full examination of all key aspects of each software. Their ultimate rating was prepared by means of unique SmartScore model that provides an individual partial score to every element such as: main functionalities, client support, mobile support, security, customer satisfaction and reviews in other media. We know useful features are not the only aspect essential to a company so we make sure we pay attention to all aspects of a service before coming up with its final score.

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