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Compare Pivotal Tracker vs ServiceMax

What is better Pivotal Tracker or ServiceMax? Finding the appropriate Project Management Software product is as easy as comparing the solid and weaker features and terms offered by Pivotal Tracker and ServiceMax. Here you can also match their overall scores: 8.8 for Pivotal Tracker vs. 8.3 for ServiceMax.

Or you can check their general user satisfaction rating, 96% for Pivotal Tracker vs. 99% for ServiceMax. We suggest that you take some time to review their differences and figure out which one is the better option for your organization. Moreover. don’t forget to factor in your company’s or industry’s special situation, for instance, a multilingual software for a global staff or a mobile version to help you work away from your office.

Our experts made sure to prepare reviews of all popular Project Management Software products available on the market, but among all the ones we reviewed these three deserved our special attention: Asana, Wrike, Monday.com.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.8

User Satisfaction

CUSTOMER EXPERIENCE 82%

Pricing

Starting from $15

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Story Points
  • Story Blockers
  • Drag-and-Drop Functionality
  • Automatic Planning
  • Real-time Collaboration
  • Multi-project Workspaces
  • Multiple Teams
  • Analytics & Reports
  • Notifications
  • Mentions & Following
  • Labels
  • Search
  • Feedback
  • File Sharing
  • Task Management
  • Project History
  • Integrations
  • API

Pricing Info

Pivotal Tracker offers various pricing rates depending on the number of collaborators, the size of the file storage, and the number of private projects. A 30-day free trial period is also available. Figures represent monthly pricing rates.

Startup

Free

  • 3 collaborators
  • 2GB file storage
  • 2 Private projects

$15

  • 5 collaborators
  • 5GB file storage
  • 5 Private projects

$35

  • 10 collaborators
  • 25 GB file storage
  • 10 Private projects

Pro

$75

  • 15 collaborators
  • Unlimited file storage
  • Unlimited Private projects

$150

  • 25 collaborators
  • Unlimited file storage
  • Unlimited Private projects

$300

  • 50 collaborators
  • Unlimited file storage
  • Unlimited Private projects
  • Enterprise

Designed for teams with 50+ collaborators. Contact Pivotal Tracker for pricing information.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Urban Dictionary, YES! Magazine,

Integrations

Pivotal Tracker supports integrations with dozens of third party apps and services. Below are some of the applications and systems it can work and connect with.

  • GitHub
  • Jira
  • Zendesk
  • Zapier
  • Slack
  • Clockify
  • Saver
  • Ybug
  • Raygun
  • Change Log
  • Pivot Board
  • Vim for Pivotal
  • CloudApp
  • Instabug
  • Status Hero
  • Roadmap
  • Trello Zap
  • Gmail Zap
  • Google Sheets Zap
  • Card-o-matic
  • Zapier
  • Tracker Colorblind
  • Craft
  • Alexa for Pivotal
  • Scripts for Tracker
  • Kanban Board
  • Screenful
  • TrackerSync
  • ProdPad
  • Kovair
  • .NET Wrapper
  • GoPivotalTracker
  • Jell
  • EasyQA
  • Productboard
  • Labels for Pivotal
  • ProductPlan
  • Timecamp
  • Prolific
  • Daycast
  • IPT
  • Ticket Poker
  • Git Button
  • TMetric
  • Everhour
  • Toggl
  • Alfred
  • Ex for Pivotal Tracker
  • Story Linkify
  • Teleport
  • HiveApps
  • Skarpline
  • Kore
  • DebugMe
  • Scouter for Pivotal
  • git_repo_changelog
  • Lighthouse
  • Twitter
  • Zendesk
  • Get Satisfaction
  • Campfire
  • Bugzilla
  • Jira
  • Taco
  • Notion
  • Prepare Commit
  • Time Doctor
  • PractiTest
  • Charters for Pivotal
  • Pivoboard
  • Insight
  • Yoke
  • Test Collab
  • Intellinote
  • StoriesOnBoard
  • Slack
  • Red Labels
  • StoryScrip
  • Auto Prioritizer

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Pivotal Tracker is a story-based project management application that enables software development teams to work together and create real-time solutions to various feedback.

Company Email

tracker@pivotal.io

Contact No.

Company's Address

875 HOWARD STREET
FIFTH FLOOR
SAN FRANCISCO, CA 94103

NOAWARDS
YET

SmartScore™

OUR SCORE 8.3

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Mobile Field Service Management
  • Schedule and Dispatch
  • Work Order Management
  • Installed Base
  • Warranty and Contract Management
  • Preventive Maintenance
  • Parts and Returns Management
  • Metrics, Reporting and Dashboards
  • IOT Connected Field Service Management
  • Complex Job Planning

Pricing Info

ServiceMax pricing is available on a by quote basis only. Contact ServiceMax directly for more detailed pricing information.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Domino, James Automation, Peavey

Integrations

ServiceMax integrates with the following business systems and applications:

  • SAP
  • Oracle EBS
  • JIRA
  • Salesforce
  • QuickBooks

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

ServiceMax offers scheduling, dispatch, contracts, entitlements, work orders, installed base, IoT, parts, inventory, mobile, social, and reporting.

Company Email

info_uk@servicemax.com

Contact No.

Company's Address

ServiceMax Headquarters
4450 Rosewood Drive
Suite 200
Pleasanton, CA 94588

Wrike

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.7

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

free

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Task management
  • Interactive timeline (Gantt chart)
  • Real-time newsfeed
  • Document collaboration
  • Discussions in tasks
  • iPhone and Android apps
  • Task prioritization
  • Customized reports
  • Recurrent tasks
  • Workload management
  • Time-tracking
  • Google Docs, Dropbox, Box integrations
  • Email integration

Pricing Info

Wrike software offers 5 flexible enterprise pricing plans designed to suit the varying needs and specifications of businesses, organizations, and independent professionals. A free plan for teams up to 5 users is also included. You can easily start your free trial of Wrike here.

Here are the details of all the plans:

Wrike Free Plan

The Free Package is great for a small team composed of up to 5 users, plus an unlimited number of collaborators. Other features include:

  • Managing tasks
  • Discussions in tasks
  • File sharing
  • Real-time activity stream
  • Spreadsheet view
  • iPhone/Android apps
  • Advanced email integration
  • Basic app integrations

Wrike Professional Plan – $9.80/user/month with packages of 5, 10 or 15 users (billed annually).

This plan is ideal for teams that need project planning and collaboration. Features include:

  • All features from the Free plan
  • Unlimited number of collaborators
  • Storage space from 5GB
  • Unlimited levels of hierarchy folders
  • Dynamic timeline (Gantt Chart)
  • Subtasks
  • Advanced mass actions with tasks
  • Dashboard with custom widgets and 10 shareable dashboards
  • Workload view
  • Time-tracking
  • Reports
  • Notification center
  • Advanced filters
  • MS Project, Excel, iCal, and RSS integrations

Wrike Business Plan – $24.80/user/month (billed annually)

This plan works well for teams with 5-200 users, in need of robust work management with customization and exec reporting.

  • All features from the Professional Plan
  • Custom fields & workflows
  • The ability to track anything related to your work. Customize workflow stages to fit your process.
  • Shared real-time reports with scheduled notifications
  • The powerful and easy-to-use report builder lets you visualize and share project status. Subscribe to scheduled notifications to stay on track with regular report updates and reviews.
  • Report templates
  • Use Templates to create reports in seconds. Edit or build reports from scratch using additional filters and groupings. Select column, bar or table charts.
  • Graphical analytics
  • View compelling charts and graphs about any project, folder or tag, and add them to your dashboard. Compare baseline plans to current status. Include column or bar charts in reports.
  • Resource management
  • Allocate people to tasks and projects, resolve schedule conflicts, and reorganize assignments with just a few clicks.
  • Request forms
  • Requests provide the structure and control you need for work intake so you get the right information from the start.
  • Time tracking
  • Track the time spent on a particular task and create time reports for a group of tasks at any given moment.
  • User groups & permissions
  • Group your team members (e.g. accounting, marketing, design etc.) for easier user management and control while advanced privacy settings allow you to control team activity.
  • Salesforce integration
  • Branded workspace
  • Align the look and feel of your Wrike workspace by replacing the Wrike logo with your own.
  • From 50Gb of storage space

Wrike for Marketers – $34.60/user/month (billed annually)

This plan works perfectly for marketing and creative teams with unlimited users.

  • All Business Plan features
  • Proofing & Approval
  • Review & approval of digital images and PDF documents. Get clear and actionable feedback to ensure only the right version makes it out the door.
  • Adobe® Creative Cloud® Extension
  • Keep your designers connected to their work within the tools they love
  • Tailored workspaces

Wrike Enterprise Pricing – by quote (the average price is about $35/user/month)

A flexible plan for enterprises that can support from 5 to thousands of users. This plan is ideal for teams that need customization, reporting, and advanced security. The actual pricing is influenced by factors such a number of seats, type of license (annual or monthly), premium support/implementation etc. Features that come with this plan include storage capacities starting from 100GB and special functions like Custom Calendars, Progress Reports, and Extended Security controls among others. Other features included are:

  • All Professional plan features
  • Storage space from 100GB
  • 20 shareable dashboards
  • Custom fields
  • Custom workflows
  • Critical path
  • Progress reports
  • Custom reports
  • User groups
  • Custom calendars
  • Salesforce
  • Single sign-on
  • Extended security controls
  • Folder permissions
  • Branded workspace and emails.

You can request a pricing quote from Wrike here.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

MTV, Hootsuite, Hilton, PayPal, Stanford University, AT&T, HTC, Adobe

Integrations

Wrike is designed to work with other applications and software to make things very easy for you and your collaborators.  Check out Wrike’s partners:

  • Gmail
  • IBM
  • DropBox
  • Google Drive
  • Apple Mail
  • Microsoft Outlook
  • Microsoft Excel
  • Microsoft Project
  • Box
  • Slack
  • Salesforce,
  • And many more

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Wrike is a winner of the 2018 Best Project Management Software Award. It lets you prioritize your assignments, monitor updates in real time, and give timely feedback.

Company Email

support@team.wrike.com

Company's Address

100 W. Evelyn Avenue, Suite 220, Mountain View, CA 94041

If you continue having doubts about which product will perform best for your company it might be a good idea to analyze each service’s social metrics. Such metrics are usually a sign of how popular a given app is and how extensive is its online presence. For example Pivotal Tracker Twitter account has currently 9733 followers. At the same time ServiceMax Twitter is followed by 2527 people.

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