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Compare PipelineDeals vs xSellco Helpdesk

What is better PipelineDeals or xSellco Helpdesk? The best CRM Software is a solution that can deal with your company’s specific demands. It’s easy to identify which option works really with your enterprise if you compare numerous products before you decide which one is the best.

As an example, PipelineDeals and xSellco Helpdesk are scored at 8.9 and 8.8, respectively, for all round quality and performance. Likewise, PipelineDeals and xSellco Helpdesk have a user satisfaction rating of 100% and 100%, respectively, which shows the general satisfaction they get from customers. Better yet, get in touch with a current customer of the software and solicit their comments about the solution in question.

Right now, the best products in our CRM Software category are: Freshsales, Salesforce CRM, HubSpot CRM.

SmartScore™

OUR SCORE 9.2

User Satisfaction

CUSTOMER EXPERIENCE 97%

Pricing

Starting from $25

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Sales pipeline visibility
  • Sales acceleration
  • Deal management
  • Contact & lead management
  • Activity tracking
  • Mobile access
  • Data importing
  • Custom list views
  • Custom deals
  • Priority and starred lists
  • Lead sources
  • Sales team coordination
  • Sales goals
  • Account customization
  • Integrations
  • Real-time notifications
  • Real-time status updates
  • Team collaboration
  • Account permissions
  • Detailed sales reports
  • Centralized document storage
  • Robust deal profile pages

Pricing Info

Pipeline Deals offers 3 pricing packages and a 30-day, 100% money-back guarantee:

Start Plan – $25/mo/user (billed annually) or $29/mo/user (billed monthly)

  • 25 custom fields for contacts, deals, and companies
  • All customer data is protected, SOC 2 certified.
  • Assign and route hot leads
  • Control access to data by sales team and territory with user roles.
  • Create 100% custom sales funnel
  • Create, save, and share custom views of reports
  • iPhone and Android app
  • Log emails sent from CRM in customer activity history automatically and log emails sent from Gmail or Outlook with a single click.
  • Open API
  • Track 6 types of sales KPI goals
  • Unlimited leads, contacts, deals, and companies
  • Unlimited reporting and custom visual dashboard capabilities
  • Unlimited storage for files and attachments
  • Unlimited technical support via phone, email, and online chat

Develop Plan – $33/mo/user (billed annually) or $39/mo/user (billed monthly)

Includes all features of the Start plan, plus:

  • Convert prospects into customers for seamless handoff and knowledge transfer to account management team.
  • Customize and track revenue types like new, cross-sell, upsell, and more
  • Manage key deliverables using milestones with deadlines, assign collaborators, and track status.
  • Track account health to know if customers are happy, renewing, and purchasing more.
  • Unlimited custom fields for contacts, deals, and companies.

Grow Plan – $49/mo/user (billed annually) or $59/mo/user (billed monthly)

Includes all features of the Develop plan, plus:

  • Automatically log all emails sent and received from CRM, Gmail or Outlook in customer activity history, including email attachments.
  • Eliminate productivity killers and save time with custom workflow automation to add tasks, notify users, and automate repetitive workflows.
  • Get email notification when a customer reads your email, downloads attachment or clicks on a link, without them knowing.
  • Get intelligence on how quickly sales reps follow up on leads and where deals get stuck to improve sales performance.
  • Improve email performance with instant email reports and save the best-performing emails as templates.
  • Personalize and send mass emails with any information in the CRM using mail merge.
  • Track deals in multiple currencies and instantly convert your sales pipeline to one currency for reports.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Garvin, Viva, MoPro, Summit Services

Integrations

PipelineDeals supports integrations with the following business systems and applications:

  • QuickBooks
  • 123FormBuilder
  • Dedupely
  • Backupify
  • Paycove
  • BedrockData
  • Bitium
  • Geckoboard
  • ActiveDEMAND
  • Webmerge
  • Google Apps
  • Google Docs
  • Google Drive
  • Help Scout – Help Desk
  • Import2
  • INinbox
  • CallRail
  • itDuzzit
  • Kixie
  • LinkedIn
  • MailChimp
  • Meldium
  • Microsoft Excel
  • Microsoft Outlook
  • Revert.io – Cloud Backup
  • RightSignature
  • Userlike Live Chat
  • Yesware
  • Piesync
  • Zapier
  • Google for Work
  • Google Sheets

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A simple sales CRM software built for sales teams in small and medium businesses across a wide range of industries.

Company Email

customercare@pipelinedeals.com

Contact No.

Company's Address

1932 1st Ave, Suite 814
Seattle, WA 98101
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.8

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $79

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Integration to all the biggest marketplaces
  • Integration to all leading shopping carts and ecommerce web platforms
  • Integration of Facebook and Twitter profiles to your team inbox
  • Contact Us widget for live chat
  • Centralized dashboard for all customers
  • Full order details
  • Tracking shipping status
  • Customizable message templates
  • Smart tags
  • Auto responder
  • Automated language translation
  • Listings
  • Mobile app
  • Ticket queries
  • Internal notes
  • External messages
  • Unlimited number of users
  • Folders
  • Labels
  • Rules
  • Inbox filters
  • Prioritized inbox
  • Collision detection
  • User permissions
  • Security
  • Ticket heatmap
  • Ticket volume reports
  • Response time reports
  • Team performance reports

Pricing Info

xSellco Helpdesk offers four payment plans as well as a free 14-day trial.

Starter Plan – $88/month or $79/month (billed annually)

  • 500 support tickets /month
  • Unlimited users
  • Unlimited sales channels
  • Unlimited response templates
  • Unlimited SmartTags
  • Email support
  • Unlimited language translations
  • Social media integrations
  • Webstore live chat
  • Automated responses
  • Sales and performance analytics

Small Plan – $254/month or $229/month (billed annually)

  • 2000 support tickets /month
  • Unlimited users
  • Unlimited sales channels
  • Unlimited response templates
  • Unlimited dynamic tags
  • Email support
  • Unlimited language translations
  • Social media integrations
  • Webstore live chat
  • Automated responses
  • Sales and performance analytics

Medium Plan – $443/month or $399/month (billed annually)

  • 4000 support tickets /month
  • Unlimited users
  • Unlimited sales channels
  • Unlimited response templates
  • Unlimited SmartTags
  • Email / phone / live chat support
  • Unlimited language translations
  • Social media integrations
  • Webstore live chat
  • Automated responses
  • Sales and performance analytics

Large Plan – $777/month or $699/month (billed annually)

  • 8000 support tickets /month
  • Unlimited users
  • Unlimited sales channels
  • Unlimited response templates
  • Unlimited SmartTags
  • Email / phone / live chat support
  • Unlimited language translations
  • Social media integrations
  • Webstore live chat
  • Automated responses
  • Sales and performance analytics

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Shark, Suzuki, Lighting Supply Group, MicksGarage

Integrations

xSellco Helpdesk allows you to seamlessly manage your customer support across the following channels, in one place:

  • Amazon
  • eBay
  • Shopify
  • WooCommerce
  • BigCommerce
  • Magento
  • Prestashop
  • Bonanza
  • Sears
  • Tesco
  • Allegro
  • Facebook
  • Twitter
  • Fnac
  • Mirakl
  • Walmart
  • Newegg
  • Priceminister
  • CDiscount
  • Linnworks
  • Channeladvisor
  • Brightpearl
  • Skubana
  • Veeqo

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A popular help desk system for ecommerce businesses from various scales, which they can use to manage contact and solve tickets via several online channels.

Company Email

support@xsellco.com

Contact No.

Company's Address

280 Madison Avenue, #912 - 9th Floor
New York, NY 10016
USA

When you compare various CRM Software products you shouldn’t only analyze their features list and available pricing plans. Consider that the solution must be meeting your requirements and team so the more flexible their offer the better. Check what platforms are supported by PipelineDeals and xSellco Helpdesk and ensure you will obtain mobile support for whichever devices you use in your company. You should also examine which languages and countries are supported, because this might be a deal breaker for many businesses.

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