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Compare PipelineDeals vs Gainsight

What is better PipelineDeals or Gainsight? Various organizations require different types of CRM Software. To understand well which one suits you, consider evaluating various alternatives feature by feature an taking into consideration their terms and pricing. Likewise, you can get a quick idea of their overall performance and customer feedback by checking our smart scoring system.

The results are: PipelineDeals (8.9) vs. Gainsight (7.8) for overall quality and usefulness; PipelineDeals (100%) vs. Gainsight (99%) for user satisfaction rating. Check out their high and low points and find out which software is a more sensible choice for your company. An effective, simple tip is to note down the advantages and disadvantages of both applications side by side and see which app comes on top.

Our experts made sure to prepare reviews of all popular CRM Software services offered out there, but among all the ones we reviewed these three caught our special attention: Salesforce CRM, Freshsales, HubSpot CRM.

SmartScore™

OUR SCORE 9.2

User Satisfaction

CUSTOMER EXPERIENCE 97%

Pricing

Starting from $25

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Sales pipeline visibility
  • Sales acceleration
  • Deal management
  • Contact & lead management
  • Activity tracking
  • Mobile access
  • Data importing
  • Custom list views
  • Custom deals
  • Priority and starred lists
  • Lead sources
  • Sales team coordination
  • Sales goals
  • Account customization
  • Integrations
  • Real-time notifications
  • Real-time status updates
  • Team collaboration
  • Account permissions
  • Detailed sales reports
  • Centralized document storage
  • Robust deal profile pages

Pricing Info

Pipeline Deals offers 3 pricing packages and a 30-day, 100% money-back guarantee:

Start Plan – $25/mo/user (billed annually) or $29/mo/user (billed monthly)

  • 25 custom fields for contacts, deals, and companies
  • All customer data is protected, SOC 2 certified.
  • Assign and route hot leads
  • Control access to data by sales team and territory with user roles.
  • Create 100% custom sales funnel
  • Create, save, and share custom views of reports
  • iPhone and Android app
  • Log emails sent from CRM in customer activity history automatically and log emails sent from Gmail or Outlook with a single click.
  • Open API
  • Track 6 types of sales KPI goals
  • Unlimited leads, contacts, deals, and companies
  • Unlimited reporting and custom visual dashboard capabilities
  • Unlimited storage for files and attachments
  • Unlimited technical support via phone, email, and online chat

Develop Plan – $33/mo/user (billed annually) or $39/mo/user (billed monthly)

Includes all features of the Start plan, plus:

  • Convert prospects into customers for seamless handoff and knowledge transfer to account management team.
  • Customize and track revenue types like new, cross-sell, upsell, and more
  • Manage key deliverables using milestones with deadlines, assign collaborators, and track status.
  • Track account health to know if customers are happy, renewing, and purchasing more.
  • Unlimited custom fields for contacts, deals, and companies.

Grow Plan – $49/mo/user (billed annually) or $59/mo/user (billed monthly)

Includes all features of the Develop plan, plus:

  • Automatically log all emails sent and received from CRM, Gmail or Outlook in customer activity history, including email attachments.
  • Eliminate productivity killers and save time with custom workflow automation to add tasks, notify users, and automate repetitive workflows.
  • Get email notification when a customer reads your email, downloads attachment or clicks on a link, without them knowing.
  • Get intelligence on how quickly sales reps follow up on leads and where deals get stuck to improve sales performance.
  • Improve email performance with instant email reports and save the best-performing emails as templates.
  • Personalize and send mass emails with any information in the CRM using mail merge.
  • Track deals in multiple currencies and instantly convert your sales pipeline to one currency for reports.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Garvin, Viva, MoPro, Summit Services

Integrations

PipelineDeals supports integrations with the following business systems and applications:

  • QuickBooks
  • 123FormBuilder
  • Dedupely
  • Backupify
  • Paycove
  • BedrockData
  • Bitium
  • Geckoboard
  • ActiveDEMAND
  • Webmerge
  • Google Apps
  • Google Docs
  • Google Drive
  • Help Scout – Help Desk
  • Import2
  • INinbox
  • CallRail
  • itDuzzit
  • Kixie
  • LinkedIn
  • MailChimp
  • Meldium
  • Microsoft Excel
  • Microsoft Outlook
  • Revert.io – Cloud Backup
  • RightSignature
  • Userlike Live Chat
  • Yesware
  • Piesync
  • Zapier
  • Google for Work
  • Google Sheets

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A simple sales CRM software built for sales teams in small and medium businesses across a wide range of industries.

Company Email

customercare@pipelinedeals.com

Contact No.

Company's Address

1932 1st Ave, Suite 814
Seattle, WA 98101
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 7.8

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • 100% native Force.com
  • 360-degree customer profiles
  • Automate scenario workflows
  • Call-to-action notifications
  • Commenting, notes and @mentions
  • Customer communications
  • Customer health score cards
  • Engagement analytics
  • Interactive report builder
  • NPS surveys
  • Pre-packaged analytics graphs
  • Renewals dashboard
  • Role-specific live dashboards
  • Rules-based alerts
  • Sort, filter and export data
  • Sponsor tracking
  • Task and call-to-action analysis
  • Task and call-to-action management
  • Triggered emails
  • Triggered lifecycle rules

Pricing Info

Gainsight is offered as a SaaS solution, with pricing based on a per user, per month model. Contact the company directly for a quote.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Adobe, Intacct, Clarizen, Medallia

Integrations

Gainsight supports the following integrations:

  • Eloqua
  • Marketo
  • Netsuite
  • Salesforce
  • io

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Gainsight combines data from various sources of customer intelligence and analyzes this data to prioritize and automate smart customer success actions.

Company Email

info@gainsight.com

Contact No.

Company's Address

1300 Island Drive, Suite 103, Redwood City, CA 94065

Almost as crucial as useful features and user support responsiveness are pricing options offered by PipelineDeals and Gainsight. Even though price should not be a deciding factor it’s surely a key thing to think about. You should try to find a flexible pricing package that can be matched with your company size and easily scaled up if your business expands. Make sure you don’t select plans that include complex tools that you won’t use and always try to contact with the vendor directly as enterprises can frequently count on discounts. You should also check out a free trial or demo of each product to spend at least some time using it. It’s a valuable experience that doesn’t require you to invest any money and gives you a solid overview of what it feels like to work with PipelineDeals and Gainsight.

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