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Compare PipelineDeals vs Freshsales

What is better PipelineDeals or Freshsales? Purchasing the right CRM Software product is as straightforward as comparing the solid and weaker characteristics and terms offered by PipelineDeals and Freshsales. Here you can also match their all round scores: 8.9 for PipelineDeals vs. 9.7 for Freshsales. Or you can look at their general user satisfaction rating, 100% for PipelineDeals vs. 95% for Freshsales.

We suggest that you spend some time to review their specific functions and decide which one is the better option for your business. Moreover. keep in mind to consider your company’s or industry’s special circumstances, for example, a multilingual software for a global staff or a mobile platform to help you work away from your office.

Our experts made sure to prepare reviews of all popular CRM Software solutions that you can find on the market, but among all the ones we reviewed these three deserved our special attention: Freshsales, Salesforce CRM, HubSpot CRM.

SmartScore™

OUR SCORE 9.2

User Satisfaction

CUSTOMER EXPERIENCE 97%

Pricing

Starting from $25

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Sales pipeline visibility
  • Sales acceleration
  • Deal management
  • Contact & lead management
  • Activity tracking
  • Mobile access
  • Data importing
  • Custom list views
  • Custom deals
  • Priority and starred lists
  • Lead sources
  • Sales team coordination
  • Sales goals
  • Account customization
  • Integrations
  • Real-time notifications
  • Real-time status updates
  • Team collaboration
  • Account permissions
  • Detailed sales reports
  • Centralized document storage
  • Robust deal profile pages

Pricing Info

Pipeline Deals offers 3 pricing packages and a 30-day, 100% money-back guarantee:

Start Plan – $25/mo/user (billed annually) or $29/mo/user (billed monthly)

  • 25 custom fields for contacts, deals, and companies
  • All customer data is protected, SOC 2 certified.
  • Assign and route hot leads
  • Control access to data by sales team and territory with user roles.
  • Create 100% custom sales funnel
  • Create, save, and share custom views of reports
  • iPhone and Android app
  • Log emails sent from CRM in customer activity history automatically and log emails sent from Gmail or Outlook with a single click.
  • Open API
  • Track 6 types of sales KPI goals
  • Unlimited leads, contacts, deals, and companies
  • Unlimited reporting and custom visual dashboard capabilities
  • Unlimited storage for files and attachments
  • Unlimited technical support via phone, email, and online chat

Develop Plan – $33/mo/user (billed annually) or $39/mo/user (billed monthly)

Includes all features of the Start plan, plus:

  • Convert prospects into customers for seamless handoff and knowledge transfer to account management team.
  • Customize and track revenue types like new, cross-sell, upsell, and more
  • Manage key deliverables using milestones with deadlines, assign collaborators, and track status.
  • Track account health to know if customers are happy, renewing, and purchasing more.
  • Unlimited custom fields for contacts, deals, and companies.

Grow Plan – $49/mo/user (billed annually) or $59/mo/user (billed monthly)

Includes all features of the Develop plan, plus:

  • Automatically log all emails sent and received from CRM, Gmail or Outlook in customer activity history, including email attachments.
  • Eliminate productivity killers and save time with custom workflow automation to add tasks, notify users, and automate repetitive workflows.
  • Get email notification when a customer reads your email, downloads attachment or clicks on a link, without them knowing.
  • Get intelligence on how quickly sales reps follow up on leads and where deals get stuck to improve sales performance.
  • Improve email performance with instant email reports and save the best-performing emails as templates.
  • Personalize and send mass emails with any information in the CRM using mail merge.
  • Track deals in multiple currencies and instantly convert your sales pipeline to one currency for reports.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Garvin, Viva, MoPro, Summit Services

Integrations

PipelineDeals supports integrations with the following business systems and applications:

  • QuickBooks
  • 123FormBuilder
  • Dedupely
  • Backupify
  • Paycove
  • BedrockData
  • Bitium
  • Geckoboard
  • ActiveDEMAND
  • Webmerge
  • Google Apps
  • Google Docs
  • Google Drive
  • Help Scout – Help Desk
  • Import2
  • INinbox
  • CallRail
  • itDuzzit
  • Kixie
  • LinkedIn
  • MailChimp
  • Meldium
  • Microsoft Excel
  • Microsoft Outlook
  • Revert.io – Cloud Backup
  • RightSignature
  • Userlike Live Chat
  • Yesware
  • Piesync
  • Zapier
  • Google for Work
  • Google Sheets

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A simple sales CRM software built for sales teams in small and medium businesses across a wide range of industries.

Company Email

customercare@pipelinedeals.com

Contact No.

Company's Address

1932 1st Ave, Suite 814
Seattle, WA 98101
USA

SmartScore™

OUR SCORE 9.7

User Satisfaction

CUSTOMER EXPERIENCE 95%

Pricing

Starting from $12

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Advanced Lead Scoring
  • Interactive Pipeline Management
  • Integrated Phone & Email.
  • Email Tracking
  • Sales Campaigns
  • Personalize Templates
  • Insightful Email Metrics
  • Team Inbox
  • Sales First Inbox
  • Open & Click Notifications
  • Email Scheduling
  • Calendar Sync
  • 2 – way Email Sync
  • Email-to-Lead, Forward Emails
  • Click to Call
  • Entire Conversation History
  • Assign Phone Numbers
  • Automated and manual Log Calls
  • Personalized Welcome and Voicemail Messages
  • Forward Call
  • Record Calls
  • Tasks & Appointments
  • Call History
  • Phone Activity reports
  • Caller Display
  • In-depth Customer
  • Insights
  • Website and in-app Tracking
  • Activity Timeline
  • Behavior-based Segmentation
  • Web-to-Lead
  • Smart Fields, 360° Customer View
  • Lead Scoring
  • Auto Profile Enrichment
  • Team Segmentation
  • Auto Lead Assignment
  • Appointments
  • Tasks and Notes
  • Jot down notes
  • Change stage with ease
  • Track deals on the move
  • Fix meeting, find location
  • Custom Views
  • Automation
  • Bulk Actions
  • Role-based Access
  • Visual Sales Pipeline
  • Deal Status, at a glance
  • Simple drag and drop Navigation
  • Action-oriented Follow Ups
  • Track deals on the go
  • Deal age
  • Mobile Integration
  • Deal Funnel View
  • Filter and Sort Deals
  • Customize Sales Process
  • Pipeline Dashboard
  • Lost Deal Analysis
  • Customized Reports
  • Visual Sales Reports
  • Revenue Analytics
  • Deeper Analytics
  • Preview Reports
  • Sales Activity Reports
  • Trendline Reports
  • Territories and Territory Reports

Pricing Info

Freshsales offers five SMB and enterprise pricing plans. A 21-day free trial plan is also available so you can easily try out all key features of the software. You can sign up for Freshsales free trial here. Here is what you get in each of the plans:

Sprout – free forever

  • Unlimited number of users
  • Leads
  • Contacts
  • Deals
  • Accounts
  • Email
  • Built-in phone
  • Integrations
  • Mobile apps

Blossom – $12/user/month (billed annually)

  •  Contact Management
  •  Pipeline Management
  •  250 Bulk emails/user/day
  •  Built-in Phone powered by Freshcaller
  •  SMS Integration
  •  2 Sales Campaigns/user
  •  Lead Scoring
  •  5 Intelligent Workflows
  •  Basic Reporting
  •  Integrations
  •  Marketplace
  •  iPhone and Android Apps
  •  Gmail Add-on

Garden – $25/user/month (billed annually)

  • Contact Management
  •  Multiple Pipeline Management
  •  500 Bulk emails/user/day
  •  Built-in Phone powered by Freshcaller
  •  SMS Integration
  •  5 Sales Campaigns/user
  •  Lead Scoring
  •  15 Intelligent Workflows
  •  Advanced Reporting
  •  Integrations
  •  Marketplace
  •  iPhone and Android Apps
  •  Gmail Add-on
  •  Territories and Lead assignment
  •  Advanced CRM customization

Estate – $49/user/month (billed annually)

  • Contact Management
  •  Multiple Pipeline Management
  •  1000 Bulk emails/user/day
  •  Built-in Phone powered by Freshcaller
  •  SMS Integrations
  •  10 Sales Campaigns/user
  •  Advanced Lead Scoring
  •  40 Intelligent Workflows
  •  Advanced Reporting
  •  Integrations
  •  Marketplace
  •  iPhone and Android Apps
  •  Gmail Add-on
  •  Territories and Lead assignment
  •  Advanced CRM customization
  •  Auto profile enrichment
  •  Reports Dashboard
  •  Smartforms and event tracking
  •  Multi-currency

Forest – $79/user/month (billed annually)

  • All Estate Plan features
  • Contact Management
  •  Multiple Pipeline Management
  •  2000 Bulk emails/user/day
  •  Built-in Phone powered by Freshcaller
  •  SMS Integration
  •  25 Sales Campaigns/user
  •  Advanced Lead Scoring
  •  50 Intelligent Workflows
  •  Advanced Reporting
  •  Integrations
  •  Marketplace
  •  iPhone and Android Apps
  •  Gmail Add-on
  •  Territories and Lead assignment
  •  Advanced CRM customization
  •  Auto profile enrichment
  •  Reports Dashboard
  •  Smartforms and event tracking
  •  Multi-currency
  •  EUC Data Center
  •  IP Whitelisting
  •  Audit Logs

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Dyson, Garda World, Flyrobe

Integrations

Freshsales is an open API system, meaning that you can easily integrate it with every business system or application you are using. Among others, it integrates with:

  • Freshdesk
  • Google Calendar
  • Freshchat
  • Freshconnect
  • Freshcaller
  • Mailchimp
  • Zapier
  • Quickbooks
  • Xero
  • Segment

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Freshsales is the winner of our 2017 Great User Experience Award. It is a CRM tool designed to enable high-velocity teams to keep track of contacts while solving their queries.

Company Email

support@freshsales.io

Contact No.

Company's Address

1250, Bayhill Drive Suite 315
San Bruno, CA 94066
USA

All the data, facts and experiences that we offered in this table were collected from official company websites, promotional content available online, actual experience from real clients as well as our personal direct use of each solution by an expert. We pay a lot of attention to extensively study each app, so we not only test it ourselves, but we also match our observations with views of other people from the SaaS community.

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