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Compare Pipedrive vs Refract

What is better Pipedrive or Refract? Buying the perfect Sales Software product is all about evaluating numerous solutions and figuring out the top application for your specific needs. Our unique algorythm provides you with a brief look at the general rating of Pipedrive and Refract. For total quality and performance, Pipedrive scored 9.5, while Refract scored 6.9. On the other hand, for user satisfaction, Pipedrive earned 100%, while Refract earned 98%.

Below it's also possible to look at their features, terms, plans, etc. to determine what application will be more appropriate for your company. One key aspect to evaluate is if the software can enable and disable permissions on different types of users to protect any confidential corporate data.

Our experts made sure to review all popular CRM Software services offered on the market, but among all the ones we reviewed these three deserved our special attention: HubSpot CRM, Freshsales, Salesforce CRM.

SmartScore™

OUR SCORE 9.5

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $12

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Great Sales Pipeline View
  • Email integration
  • Goal Setting & Reporting
  • Contact History
  • Google Calendar & Contacts Integration
  • Powerful API
  • Mobile Apps
  • Full Customization
  • Roles & Organizational Hierarchy
  • Multi-Language
  • 24/7 Support
  • Timeline view
  • Sales reporting
  • Reliable and safe
  • Google Apps integration
  • Email tracking
  • Google Maps integration
  • Powerful API
  • Multi-language and multi-currency
  • Simple data import & export

Pricing Info

Pipedrive is available in three SMB and enterprise pricing plans. All payment plans offer a free 14 days trial, and provide you the possibility to use the app free for 2 month is you decide to pay on annual basis.

The following paid plans are available:

Silver – $12 per user/month (billed annually), $15 per user for monthly fee

  • Smart email BCC
  • 2GB storage per user
  • Full sales management features
  • Chat and email support
  • Native integrations, API access

Gold – $24 per user/month (billed annually), $29 per user for monthly fee

  • Two-way full email sync
  • 5GB storage per user
  • Full sales management features
  • Chat and email support
  • Native integrations, API access
  • Open and click tracking
  • Scheduler
  • Smart Contact Data

Platinum – $49.17 per user/month (billed annually), $59 per user for monthly fee

  • Two-way full email sync
  • 100GB storage per user
  • Full sales management features
  • Chat and email support
  • Native integrations
  • API access
  • Dedicated hosting
  • Advanced security

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

SkyAnalytics, Contactzilla, Iterable, MaxwellHealth

Integrations

Pipedrive integrates with the following business systems and applications:

  • Highrise CRM
  • Google Apps
  • DropBox
  • Yesware
  • MailChimp
  • Zapier
  • Quote Roller
  • Google Maps
  • RightSignature
  • Ecquire
  • daPulse
  • SupportBee
  • ActiveCampaign
  • NiftyQuoter
  • Kato
  • Torpio
  • Bedrock Data
  • PandaDoc
  • Userlike
  • Woopra
  • Base CRM
  • Batchbook
  • Capsule CRM
  • Close.io
  • Maximizer
  • NetSuite CRM
  • Nimble
  • Nutshell
  • PipelineDeals
  • Redtail CRM
  • Sage ACT!
  • Salesforce
  • Saleslogix
  • SugarCRM
  • Zoho CRM

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Pipedrive is the winner of our Expert's Choice Award. It is a personal sales manager for small, medium-sized, and large businesses that lets you close more deals and improve sales.

Company Email

team@pipedrive.com

Contact No.

Company's Address

460 Park Ave South
New York, NY 10016
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 6.9

User Satisfaction

CUSTOMER EXPERIENCE 98%

Pricing

Starting from $49

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Direct Call Recording
  • Conference Calls
  • Email Coaching
  • Activity Dashboard
  • Coaching Tracker
  • Activity Monitoring
  • Coaching Measurement
  • Peer Collaboration Measurement
  • Scenario Challenge Creation
  • Call Tagging
  • Meeting Tagging
  • Sales Emails Sharing
  • Library Search Capability
  • Saved File Replay
  • Group Chat Collaboration
  • Best Practice Library

Pricing Info

Refract offers the following enterprise pricing plans:

Up to 10 Seats – $49/seat/month

  • Unlimited File Uploads
  • Recorded Calls
  • Coaching Scenario Challenges
  • Optional AI Module
  • Dedicated Customer Success Manager
  • Unlimited Support

11-25 Seats – $40/seat/month

  • Unlimited File Uploads
  • Recorded Calls
  • Coaching Scenario Challenges
  • Optional AI Module
  • Dedicated Customer Success Manager
  • Unlimited Support

26-50 Seats – $35/seat/month

  • Unlimited File Uploads
  • Recorded Calls
  • Coaching Scenario Challenges
  • Optional AI Module
  • Dedicated Customer Success Manager
  • Unlimited Support

51-100 Seats – $30/seat/month

  • Unlimited File Uploads
  • Recorded Calls
  • Coaching Scenario Challenges
  • Optional AI Module
  • Dedicated Customer Success Manager
  • Unlimited Support

100+ Seats – contact Refract for custom pricing

  • Unlimited File Uploads
  • Recorded Calls
  • Coaching Scenario Challenges
  • Optional AI Module
  • Dedicated Customer Success Manager
  • Unlimited Support

Optional AI Module – $5/user/month

  • Transcription Ability
  • Talk/Listening Time Analysis
  • Smart Tagging
  • Conversation Review

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Technically Compatible Ltd., Receptive

Integrations

No information available.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Refract is a sales coaching platform that empowers sales managers to improve their team's performance.

Company Email

info@refract.tv

Contact No.

Company's Address

Business Design Centre,
52 Upper Street,
London, N1 0QH
United Kingdom

In the event you are still having second thoughts about which solution will be best for your company it may be a sensible idea to analyze each service’s social metrics. Such metrics are usually an indicator of how popular every product is and how big is its online presence. For example Pipedrive Twitter account has currently 6037 followers. At the same time Refract Twitter is followed by 1423 users.

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