Compare Optimum Feedback vs. Pipedrive

With a wide range of functions, pricing, conditions, and more to check, finding the right CRM Software for your firm is challenging. But making use of our system, you can easily match the features of Pipedrive and Optimum Feedback including their general score, respectively as: 9.8 and 8.0 for overall score and 100% and 93% for user satisfaction. You can also review them feature by feature check out which program is a better fit for your business. Don’t forget to get a trial version first prior to opting in for a plan to experience how the software performs in practical situations. Our team put a lot of effort to prepare reviews of all popular CRM Software solutions available on the market, but among them these three deserved our special attention: HubSpot CRM, Pipedrive, Freshdesk.

Optimum Feedback




Optimum Feedback screenshot Pipedrive screenshot
Pricing Details

Total Score

Our Score

8.0 ?

Our Score

9.7 ?

Customer Experience

Customer Experience

Customer Experience

93% ?

Customer Experience

100% ?





Pricing Model

Pricing Model

Monthly payment | Annual Subscription | Quote-based Monthly payment | Annual Subscription
Detailed Review

Detailed Review

Product Info

Product Info

Optimum Feedback is an all-in-one platform that lets businesses manage their reputation, feedback, and brand through review management and feedback capture.
Pipedrive is the winner of our Expert's Choice Award. It is a personal sales manager for small, medium-sized, and large businesses that lets you close more deals and improve sales.
Useful Links
Types of Support

Types of Support

Ticket Training
Live Support
Ticket Training
Contact Address

Contact Address

Rebirth House, John Gilbert Way
Trafford Park, Manchester
460 Park Ave South
New York, NY 10016
Customer Types

Customer Types

Small Business | Medium Business Small Business | Medium Business | Freelancers
Pricing Plans

Pricing Plans

Optimum Feedback offers three enterprise pricing packages for users to choose from. Give the details a look, and select the best plan for your company:

Starter – £79/month or £74/month (annual billing)

  • Up To 150 Reviews Per Month
  • Monitor Up To Three Review Sites
  • Email Support
  • Pay By Credit Card

Premium – £199/month or £179/month (annual billing)

  • Unlimited Reviews And Review Sites
  • Competition Analysis
  • Local Rank Tracking
  • Phone And Email Support
  • Pay By Credit Card Or Direct Debit

Enterprise – By quote

  • All Premium Features
  • Custom Branding
  • Custom Email
  • Custom SMS Sender IDs
  • White Labelling
  • Client Portals
  • Workflow And Ticketing
  • Dedicated Account Manager
  • Pay By Credit Card, PO, Invoice Or Direct Debit

Pipedrive is available in three SMB and enterprise pricing plans. All payment plans offer a free 14 days trial, and provide you the possibility to use the app free for 2 month is you decide to pay on annual basis.

The following paid plans are available:

Silver – $15.00/month/user ($12 billed annually)

  • Smart email BCC
  • 2GB storage per user
  • Full sales management features
  • Chat and email support
  • Native integrations, API access

Gold – $29.00/month/user ($24 billed annually)

  • Two-way full email sync
  • 5GB storage per user
  • Full sales management features
  • Chat and email support
  • Native integrations, API access
  • Open and click tracking
  • Scheduler
  • Smart Contact Data

Platinum – $75.00/month/user ($63 billed annually)

  • Two-way full email sync
  • 100GB storage per user
  • Full sales management features
  • Chat and email support
  • Native integrations
  • API access
  • Dedicated hosting
  • Advanced security


USA, UK, Canada, International USA, UK, Canada, International, China, Germany, India, Japan
Vendor Email

Vendor Email
Phone No.

Phone No.

Pricing Details

Pricing Details

Learn more about Optimum Feedback pricing Learn more about Pipedrive pricing
List of Features

List of Features

Optimum Feedback FEATURES

  • Feedback Monitoring
  • Feedback and Review Solicitation
  • Insights and Analysis On Local Competitors
  • Local Search
  • Customer Behavior and Trends Monitoring
  • Ticketing
  • Negative Review Filtering

Pipedrive FEATURES

  • Great Sales Pipeline View
  • Email integration
  • Goal Setting & Reporting
  • Contact History
  • Google Calendar & Contacts Integration
  • Powerful API
  • Mobile Apps
  • Full Customization
  • Roles & Organizational Hierarchy
  • Multi-Language
  • 24/7 Support
  • Timeline view
  • Sales reporting
  • Reliable and safe
  • Google Apps integration
  • Email tracking
  • Google Maps integration
  • Powerful API
  • Multi-language and multi-currency
  • Simple data import & export
Available Integrations

Available Integrations

Optimum Feedback integrates with the following business systems and applications:

  • Google
  • Yelp
  • TripAdvisor
  • Avvo
  • OpenTable
  • Angie’s List
  • Facebook
  • Zendesk

Pipedrive integrates with the following business systems and applications:

  • Highrise CRM
  • Google Apps
  • DropBox
  • Yesware
  • MailChimp
  • Zapier
  • Quote Roller
  • Google Maps
  • RightSignature
  • Ecquire
  • daPulse
  • SupportBee
  • ActiveCampaign
  • NiftyQuoter
  • Kato
  • Torpio
  • Bedrock Data
  • PandaDoc
  • Userlike
  • Woopra
  • Base CRM
  • Batchbook
  • Capsule CRM
  • Maximizer
  • NetSuite CRM
  • Nimble
  • Nutshell
  • PipelineDeals
  • Redtail CRM
  • Sage ACT!
  • Salesforce
  • Saleslogix
  • SugarCRM
  • Zoho CRM
Devices Supported

Devices Supported

Popular Clients

Popular Clients

Facebook, Google, TripAdvisor SkyAnalytics, Contactzilla, Iterable, MaxwellHealth
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Popular Alternatives

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It may not always be enough to just compare Pipedrive and Optimum Feedback against one another. While reliable functionalities, pricing and customer experience are all crucial and should be included when making a final choice, you should also check out the recognition and awards merited by every software. Frequently a less known product may turn out to be a great choice that was distinguished with industry awards such as our Supreme Software Award which proves that despite limited market popularity it’s a significant rival to the apps that rule the market.