Compare Optimum Feedback vs. Pipedrive

Different firms want different types of CRM Software. To find out which service fits your needs, think of assessing various options feature by feature an taking into consideration their terms and prices. Likewise, you will get a quick idea of their overall effectiveness and customer feedback by checking our smart scoring system. The results are: Pipedrive (9.7) vs. Optimum Feedback (8.0) for overall quality and efficiency; Pipedrive (100%) vs. Optimum Feedback (93%) for user satisfaction rating. Examine their strong and weaker points and find out which software is a more sensible choice for your company. A simple, practical tip is to note down the advantages and disadvantages of both applications next to each other and see which solution is better. Users who are pressed for time or would like to get a CRM Software advice from our experts might want to try out these top choices for the current year: Pipedrive, HubSpot CRM, Freshdesk.
Compare

Optimum Feedback

VS

Pipedrive

VS

Optimum Feedback screenshot Pipedrive screenshot
Pricing Page

Our Score

Our Score

8.0 ?

Our Score

9.6 ?

Customer Experience

Customer Experience

Customer Experience

93% ?

Customer Experience

100% ?

Cost

Cost

$74

$12

Price Scheme

Price Scheme

Monthly payment | Annual Subscription | Quote-based Monthly payment | Annual Subscription
Complete Review

Complete Review

Product Info

Product Info

Optimum Feedback is an all-in-one platform that lets businesses manage their reputation, feedback, and brand through review management and feedback capture.
Pipedrive is the winner of our Expert's Choice Award. It is a personal sales manager for small, medium-sized, and large businesses that lets you close more deals and improve sales.
Useful Links
Types of Support

Types of Support

Phone
Ticket Training
Live Support
Ticket Training
List of Features

List of Features

Optimum Feedback FEATURES

  • Feedback Monitoring
  • Feedback and Review Solicitation
  • Insights and Analysis On Local Competitors
  • Local Search
  • Customer Behavior and Trends Monitoring
  • Ticketing
  • Negative Review Filtering

Pipedrive FEATURES

  • Great Sales Pipeline View
  • Email integration
  • Goal Setting & Reporting
  • Contact History
  • Google Calendar & Contacts Integration
  • Powerful API
  • Mobile Apps
  • Full Customization
  • Roles & Organizational Hierarchy
  • Multi-Language
  • 24/7 Support
  • Timeline view
  • Sales reporting
  • Reliable and safe
  • Google Apps integration
  • Email tracking
  • Google Maps integration
  • Powerful API
  • Multi-language and multi-currency
  • Simple data import & export
Pricing Page

Pricing Page

Learn more about Optimum Feedback pricing Learn more about Pipedrive pricing
Customer Types

Customer Types

Small Business | Medium Business Small Business | Medium Business | Freelancers
Contact No.

Contact No.

+44-(0)-161-694-6383
OS Supported

OS Supported

Windows
Mac
Web-based
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Prominent Customers

Prominent Customers

Facebook, Google, TripAdvisor SkyAnalytics, Contactzilla, Iterable, MaxwellHealth
Available Languages

Available Languages

English English
Contact Email

Contact Email

web@optimumfeedback.com team@pipedrive.com
Company's Address

Company's Address

Rebirth House, John Gilbert Way
Trafford Park, Manchester
UK
460 Park Ave South
New York, NY 10016
USA
Cost Details

Cost Details

Optimum Feedback offers three enterprise pricing packages for users to choose from. Give the details a look, and select the best plan for your company:

Starter – £79/month or £74/month (annual billing)

  • Up To 150 Reviews Per Month
  • Monitor Up To Three Review Sites
  • Email Support
  • Pay By Credit Card

Premium – £199/month or £179/month (annual billing)

  • Unlimited Reviews And Review Sites
  • Competition Analysis
  • Local Rank Tracking
  • Phone And Email Support
  • Pay By Credit Card Or Direct Debit

Enterprise – By quote

  • All Premium Features
  • Custom Branding
  • Custom Email
  • Custom SMS Sender IDs
  • White Labelling
  • Client Portals
  • Workflow And Ticketing
  • Dedicated Account Manager
  • Pay By Credit Card, PO, Invoice Or Direct Debit

Pipedrive is available in three SMB and enterprise pricing plans. All payment plans offer a free 14 days trial, and provide you the possibility to use the app free for 2 month is you decide to pay on annual basis.

The following paid plans are available:

Silver – $12 per user/month (billed annually), $15 per user for monthly fee

  • Smart email BCC
  • 2GB storage per user
  • Full sales management features
  • Chat and email support
  • Native integrations, API access

Gold – $24 per user/month (billed annually), $29 per user for monthly fee

  • Two-way full email sync
  • 5GB storage per user
  • Full sales management features
  • Chat and email support
  • Native integrations, API access
  • Open and click tracking
  • Scheduler
  • Smart Contact Data

Platinum – $63 per user/month (billed annually), $75 per user for monthly fee

  • Two-way full email sync
  • 100GB storage per user
  • Full sales management features
  • Chat and email support
  • Native integrations
  • API access
  • Dedicated hosting
  • Advanced security
Available Integrations

Available Integrations

Optimum Feedback integrates with the following business systems and applications:

  • Google
  • Yelp
  • TripAdvisor
  • Avvo
  • OpenTable
  • Lawyers.com
  • Edmuns.com
  • Angie’s List
  • Facebook
  • Zendesk

Pipedrive integrates with the following business systems and applications:

  • Highrise CRM
  • Google Apps
  • DropBox
  • Yesware
  • MailChimp
  • Zapier
  • Quote Roller
  • Google Maps
  • RightSignature
  • Ecquire
  • daPulse
  • SupportBee
  • ActiveCampaign
  • NiftyQuoter
  • Kato
  • Torpio
  • Bedrock Data
  • PandaDoc
  • Userlike
  • Woopra
  • Base CRM
  • Batchbook
  • Capsule CRM
  • Close.io
  • Maximizer
  • NetSuite CRM
  • Nimble
  • Nutshell
  • PipelineDeals
  • Redtail CRM
  • Sage ACT!
  • Salesforce
  • Saleslogix
  • SugarCRM
  • Zoho CRM
Software Comparison

Software Comparison

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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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Please note that even though both Pipedrive and Optimum Feedback may offer a top quality array of features every service might be designed for a different business size. If you are analyzing various solutions you may want to give some attention to a business size they are aimed at. Certain elements might scale up with no problem for big enterprises but if you run a small or medium business it’s frequently more sensible to avoid paying for customized features that you might never actually use.