Compare Freshservice vs. PipedriveBuying the most effective CRM Software product is all about evaluating numerous solutions and determining the top software for your specific needs. Our proprietary system will give you a fast look at the general rating of Pipedrive and Freshservice. For all round quality and performance, Pipedrive scored 9.5, while Freshservice scored 9.0. On the other hand, for user satisfaction, Pipedrive earned 100%, while Freshservice earned 97%. Below you can also check their functionalities, terms, plans, etc. to find out which application will be more suitable for your company. One critical feature to evaluate is if the application can enable and disable permissions on various types of users to limit the exposure of any confidential company data. People who don't have much time or would like to get a CRM Software suggestion from our team might want to investigate these top choices for the current year: Pipedrive, HubSpot CRM, Salesforce CRM.
|Free | Annual Subscription||Monthly payment | Annual Subscription|
Winner of Best Customer Service Software Award for 2016. It allows IT admins to effectively track and manage the assets owned by their organisations.
Winner of our Best CRM Award. Pipedrive is a personal sales manager for small, medium-sized and large businesses that lets you close more deals and improve sales.
|American National Bank, Battery Giant, Rubik||SkyAnalytics, Contactzilla, Iterable, MaxwellHealth|
| 311 California St.|
San Francisco, CA, 94104
| 460 Park Ave South|
New York, NY 10016
|List of Features|
List of Features
|Learn more about Freshservice pricing||Learn more about Pipedrive pricing|
|USA, UK, Canada, International, China, Germany, India, Japan||USA, UK, Canada, International, China, Germany, India, Japan|
|Small Business | Large Enterprises | Medium Business | Freelancers||Small Business | Medium Business | Freelancers|
Third party Integrations
Pipedrive integrates with the following business systems and applications:
Freshservice is available in four monthly plans that are billed annually. You can also try out a great free trial that allows you to test all the key features of the software first. You can start your free trial of Freshservice here.
The pricing plans available for the software are:
Sprout (Free up to 3 agents and 100 free assets):
Blossom ($29/agent/month, plus purchase additional assets at 20 cents/asset/month):
Garden ($49/agent/month, purchase additional assets at 20 cents/asset/month):
Estate ($79/agent/month, purchase additional assets at 20 cents/asset/month):
Pipedrive is available in three SMB and enterprise pricing plans. All payment plans offer a free 30 days trial, and provide you the possibility to use the app free for 2 month is you decide to pay on annual basis.
The following paid plans are available:
Silver – $12.00/month/user ($10 billed annually)
Gold – $25.00/month/user ($21 billed annually)
Platinum – $75.00/month/user ($63 billed annually)
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You don’t want exclusively a broad range of useful tools and adjustable pricing plans from a popular CRM Software. Almost as important as main features is a trustworthy customer support. You want to guarantee that in a situation where you have any questions about Pipedrive or Freshservice, or you struggle with some problems, or perhaps you’ll need to request a specific revision or functionality beneficial to your business you can count on a responsive and helpful customer support. Check out whether options such as phone support, tickets or live chat are provided. Additionally, it’s a major asset if you are able to benefit from personal training or at the very least a knowledge base you can use.