Compare Pipedrive vs. FreshserviceWhen looking for the ideal CRM Software for your organization it is recommended that you assess the features, rates, as well as other crucial data concerning the product and vendor. Here, you can check the parallels and discrepancies between Pipedrive (overall score at 9.7 and user satisfaction at 100%) and Freshservice (overall score at 9.4 and user satisfaction at 97%). You can also examine their unique details, for example services, plans, costs, conditions, etc. What is more, analyze the terms thoroughly for information on hidden costs, such as, setup fees, separate helpdesk support, upgrade fees, disk space fees, and others. Our team put a lot of effort to review all popular CRM Software products available out there, but among all the ones we reviewed these three caught our special attention: Pipedrive, HubSpot CRM, Freshdesk.
|Monthly payment | Annual Subscription||Free | Annual Subscription|
Pipedrive is the winner of our Expert's Choice Award. It is a personal sales manager for small, medium-sized, and large businesses that lets you close more deals and improve sales.
Freshservice is the winner of our Best Customer Service Software Award for 2016. It allows IT admins to effectively track and manage the assets owned by their organizations.
|Learn more about Pipedrive pricing||Learn more about Freshservice pricing|
| 460 Park Ave South|
New York, NY 10016
| 311 California St.|
San Francisco, CA, 94104
Pipedrive is available in three SMB and enterprise pricing plans. All payment plans offer a free 14 days trial, and provide you the possibility to use the app free for 2 month is you decide to pay on annual basis.
The following paid plans are available:
Silver – $12 per user/month (billed annually), $15 per user for monthly fee
Gold – $24 per user/month (billed annually), $29 per user for monthly fee
Platinum – $63 per user/month (billed annually), $75 per user for monthly fee
Freshservice is available in four monthly plans that are billed annually. You can also try out a great free trial that allows you to test all the key features of the software first. You can start your free trial of Freshservice here.
The pricing plans available for the software are:
Sprout (Free up to 3 agents and 100 free assets):
Blossom ($29/agent/month, plus purchase additional assets at 20 cents/asset/month):
Garden ($49/agent/month, purchase additional assets at 20 cents/asset/month):
Estate ($79/agent/month, purchase additional assets at 20 cents/asset/month):
|SkyAnalytics, Contactzilla, Iterable, MaxwellHealth||American National Bank, Battery Giant, Rubik|
Pipedrive integrates with the following business systems and applications:
Third party Integrations
|Types of Customers|
Types of Customers
|Small Business | Medium Business | Freelancers||Small Business | Large Enterprises | Medium Business | Freelancers|
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All the data, facts and statistics that we presented in this analysis were collected from official vendor websites, marketing resources available online, real-life experience from real customers as well as our own direct use of each product by a professional reviewer. We do our best to comprehensively analyze every software, so we not only test it internally, but we also compare our observations with experiences of other members from the B2B community.