Compare CustomerICare vs. Pipedrive

A great way to find the correct CRM Software product for your organization is to evaluate the solutions against each other. Here you can compare Pipedrive and CustomerICare and see their features compared contrastively to help you pick which one is the more effective product. Similarly, you can examine their overall ratings, for instance: overall score (Pipedrive: 9.5 vs. CustomerICare: 7.0) and user satisfaction (Pipedrive: 100% vs. CustomerICare: 85%). Analyze their distinctive features and similarities and see which one outperforms the other. Moreover, imagine what your business will be in years to come; will your company outgrow the app in the next 3-5 years? At this time, the leading solutions in our CRM Software category are: HubSpot CRM, Salesforce CRM, Pipedrive.
Comparison

CustomerICare

VS

Pipedrive

VS

CustomerICare screenshot Pipedrive screenshot
Pricing Page

Score

Our Score

7.0 ?

Our Score

9.7 ?

Client Experience

Client Experience

Client Experience

85% ?

Client Experience

100% ?

Pricing

Pricing

$22

$10

Pricing Type

Pricing Type

Monthly payment | Quote-based Monthly payment | Annual Subscription
Detailed Review

Detailed Review

General Description

General Description

Guide your web visitors and nurture them to become leads and make more conversions.
Winner of our Best CRM Award. Pipedrive is a personal sales manager for small, medium-sized and large businesses that lets you close more deals and improve sales.
Useful Links
Languages

Languages

International USA, UK, Canada, International, China, Germany, India, Japan
Customer Types

Customer Types

Small Business | Large Enterprises | Medium Business Small Business | Medium Business | Freelancers
Pricing Page

Pricing Page

Learn more about CustomerICare pricing Learn more about Pipedrive pricing
Contact Email

Contact Email

sales@customericare.com team@pipedrive.com
Available Integrations

Available Integrations

  • WordPress
  • Magento
  • Joomla!
  • Drupal
  • Shopify
  • ZenCart
  • Zendesk

Pipedrive integrates with the following business systems and applications:

  • Highrise CRM
  • Google Apps
  • DropBox
  • Yesware
  • MailChimp
  • Zapier
  • Quote Roller
  • Google Maps
  • RightSignature
  • Ecquire
  • daPulse
  • SupportBee
  • ActiveCampaign
  • NiftyQuoter
  • Kato
  • Torpio
  • Bedrock Data
  • PandaDoc
  • Userlike
  • Woopra
  • Base CRM
  • Batchbook
  • Capsule CRM
  • Close.io
  • Maximizer
  • NetSuite CRM
  • Nimble
  • Nutshell
  • PipelineDeals
  • Redtail CRM
  • Sage ACT!
  • Salesforce
  • Saleslogix
  • SugarCRM
  • Zoho CRM
Popular Customers

Popular Customers

Uniqa, Skandia, Nexterio, Riflessi, Digi Screens SkyAnalytics, Contactzilla, Iterable, MaxwellHealth
Contact Address

Contact Address

ul. Hauke-Bosaka 17/1
50-447 Wrocław, Poland
460 Park Ave South
New York, NY 10016
USA
Available Devices

Available Devices

Windows
Linux
Android
iPhone/iPad
Mac
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Customer Support

Customer Support

Phone Live Support
Live Support
Ticket Training
Contact No.

Contact No.

8943048148
Pricing Info

Pricing Info

If you want to know about CustomerICare costs here are the details:

Freemium ($0, up to 1 operator)

  • monitoring 5 concurrent visitors
  • 1 concurrent chat
  • unlimited engagements
  • text chat only
  • 30 day chat history
  • 1 website
  • Prestige Care features for 30 days

Regular Care ($22, 1 operator/month)

  • monitoring unlimited visitors
  • unlimited concurrent chats
  • unlimited engagements
  • text, audio, video chat
  • unlimited chat history
  • analytics & reporting

Prestige Care ($32, per seat/month)

  • monitoring unlimited visitors
  • unlimited concurrent chats
  • unlimited engagements
  • text, audio, video chat
  • unlimited chat history
  • advanced analytics & reporting
  • intelligent chat routing
  • dedicated success manager

Enterprise (by quote)

  • tailored number of agents
  • business use case analysis
  • data ownership on-premises
  • short deployment cycle
  • dedicated success manager
  • high priority support (SLA)
  • possibility to host the service
  • feature requests

Pipedrive is available in three SMB and enterprise pricing plans. All payment plans offer a free 14 days trial, and provide you the possibility to use the app free for 2 month is you decide to pay on annual basis.

The following paid plans are available:

Silver – $12.00/month/user ($10 billed annually)

  • Smart email BCC
  • 2GB storage per user
  • Full sales management features
  • Chat and email support
  • Native integrations, API access

Gold – $25.00/month/user ($21 billed annually)

  • Two-way full email sync
  • 5GB storage per user
  • Full sales management features
  • Chat and email support
  • Native integrations, API access

Platinum – $75.00/month/user ($63 billed annually)

  • Two-way full email sync
  • 100GB storage per user
  • Full sales management features
  • Chat and email support
  • Native integrations
  • API access
  • Dedicated hosting
  • Advanced security
Available Features

Available Features

CustomerICare FEATURES

  • text, audio, video chat
  • real-time website traffic monitor
  • chat window customization
  • pre-chat forms
  • lead generation automation
  • chat history
  • full-screen live chat dashboard
  • analytics and reporting
  • concurrent chats
  • intelligent chat routing
  • dedicated success manager

Pipedrive FEATURES

  • Great Sales Pipeline View
  • Email integration
  • Goal Setting & Reporting
  • Contact History
  • Google Calendar & Contacts Integration
  • Powerful API
  • Mobile Apps
  • Full Customization
  • Roles & Organizational Hierarchy
  • Multi-Language
  • 24/7 Support
  • Timeline view
  • Sales reporting
  • Reliable and safe
  • Google Apps integration
  • Email tracking
  • Google Maps integration
  • Powerful API
  • Multi-language and multi-currency
  • Simple data import & export
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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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The apps examined on this page are merely a sliver of our complete CRM Software category and you should remember that there might be more reliable alternatives out there. If you want to guarantee you make the wisest choice for your team we definitely suggest that you test more apps first. It may also be a good idea to study our top 10 CRM Software ranking to see which solutions are currently the highest-rated ones and leaders in the market.