Compare Pipedrive vs. bpm'online CRMIf you wish for a competent CRM Software product for your organization you should remember to evaluate several alternatives. It doesn’t have to be complex, and can be as easy as matching their functions in a table like the one below. You will also get a good idea how each product functions. As an example, on this page you can see Pipedrive’s overall score of 9.7 and compare it against bpm'online CRM’s score of 9.3; or Pipedrive’s user satisfaction level at 100% versus bpm'online CRM’s 100% satisfaction score. The comparison will help you identify the good and bad points of each program, and choose which one matches your requirements better. Aside from the rich features, the application which is simple and intuitive is always the better choice. People who don't have much time or could use a CRM Software advice from our experts might want to examine these top choices for the current year: Pipedrive, Freshdesk, HubSpot CRM.
|Monthly payment | Annual Subscription||Monthly payment | One-time payment | Annual Subscription | Quote-based|
Pipedrive is the winner of our Expert's Choice Award. It is a personal sales manager for small, medium-sized, and large businesses that lets you close more deals and improve sales.
Bpm’online CRM is the most agile CRM platform for midsize and large enterprises to accelerate sales, marketing, service and operations.
|Types of Clients|
Types of Clients
|Small Business | Medium Business | Freelancers||Large Enterprises | Medium Business|
|+1 617 765 7997|
Pipedrive is available in three SMB and enterprise pricing plans. All payment plans offer a free 14 days trial, and provide you the possibility to use the app free for 2 month is you decide to pay on annual basis.
The following paid plans are available:
Silver – $12 per user/month (billed annually), $15 per user for monthly fee
Gold – $24 per user/month (billed annually), $29 per user for monthly fee
Platinum – $63 per user/month (billed annually), $75 per user for monthly fee
Bpm’online offers different pricing packages for sales, marketing, and service. You can also integrate all three modules into a single CRM bundle and get an estimate for it from the vendor. There is also a free trial available. You can easily sign up for bpm’online free trial here.
Pricing for Sales Module
Team Package – $25/user/month (cloud)
Commerce Package – $30/user/month (cloud)
Enterprise Package – $50/user/month (cloud) or $850/user (on-site)
Pricing for Marketing Module
Active Contact Package
Pricing for Service Module
Customer Center Package
Service Enterprise Package
|Learn more about Pipedrive pricing||Learn more about bpm'online CRM pricing|
|SkyAnalytics, Contactzilla, Iterable, MaxwellHealth||Bayer, PepsiCo, Allianz, Heineken, Telia Sonera, SpecTec, QNAP, ABLV, Starcom MediaVest, Yandex, Pelco, ZyXEL, VimpelCom, Thurava|
| 460 Park Ave South|
New York, NY 10016
| 280 Summer St., 6th Floor,|
Boston, MA 02210
Pipedrive integrates with the following business systems and applications:
The system can be integrated with virtually any third-party application as it provides open configuration and extensive API to allow for any customizations and integrations required for your business. The company has an extensive experience of integrating with different systems during project implementation (accounting, legal, ERP, social listening tools etc.), as well as a number of out-of-the-box integrations, which include, but are not limited to: Twitter, Facebook, Google Contacts and Calendars, LDAP, IMAP, MS Exchange, Google Maps, OpenStreetMap, MailChimp / Mandrill, etc.
Bpm’online offers email synchronization via IMAP and Exchange protocols, and simplified synchronization of MS Exchange and Gmail contacts and calendars. Automatic integration with Google services enables the user to instantly start working with their contacts, emails, and calendar. The administrator can also set up user or group rights to import / export contacts.
You can work with your email in the CRM system or operate the CRM system from your email. Bpm’online is seamlessly integrated with SmartCloud Connect, which integrates your Microsoft Outlook window into bpm’online. Use SmartCloud Connect to work with opportunities, activities, leads, contacts and accounts without logging into bpm’online.
Bpm’online allows leveraging social media integration capabilities to enrich customer profiles with additional data from social media as well as collaborate with customers in social media. Enriching system’s data is realized through pre-built social media integration (Twitter or Facebook). The system can be integrated with various online communities, forums, etc. with open APIs.
By virtue of integration with the social listening tools the system allows to keep abreast of customers social media activities and their opinion, analyze and manage company reputation.
Office productivity package integration includes reports in MS Word / PDF, data import from MS Excel.
Bpm’online offers phone integration, including intelligent routing, voice over IP, scheduled callback and SMS.
Integration with the social listening tools, ERP systems, platforms for data integration and business analytics is also available in bpm’online.
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You don’t want just a wide range of features and scalable pricing plans from a reliable CRM Software. Almost as significant as key features is a trustworthy customer support. You want to guarantee that when you have any questions about Pipedrive or bpm'online CRM, or you face some problems, or perhaps you’ll want to ask for a specific revision or feature useful to your business you can rely on a responsive and helpful customer support. See whether options such as phone support, tickets or live chat are provided. It’s also a significant advantage if you can profit from individual training or at least a knowledge base you can use.