Compare Pipedrive vs. bpm'online CRMIf you want to get a easy way to find out which CRM Software product is better, our exclusive system gives Pipedrive a score of 9.5 and bpm'online a score of 6.9 for general quality and performance. At the same time, Pipedrive is rated at 100%, while bpm'online is rated 100% for their user satisfaction level. You can also review their product details, such as modules, tools, options, plans, pricing, and many more. Find out if the software can customize some of its funnels to make sure it fits your own business workflows. Our team put a lot of effort to prepare reviews of all popular CRM Software products offered out there, but among them these three deserved our special attention: Salesforce CRM, HubSpot CRM, Pipedrive.
|Monthly payment | Annual Subscription||Monthly payment | One-time payment | Annual Subscription | Quote-based|
Winner of our Best CRM Award. Pipedrive is a personal sales manager for small, medium-sized and large businesses that lets you close more deals and improve sales.
bpm'online is an award-winning process-driven CRM that helps you to perform right and coordinated actions in your sales, marketing, and service support.
|Types of Clients|
Types of Clients
|Small Business | Medium Business | Freelancers||Large Enterprises | Medium Business|
Pipedrive integrates with the following business systems and applications:
The system can be integrated with virtually any third-party application as it provides open configuration and extensive API to allow for any customizations and integrations required for your business. The company has an extensive experience of integrating with different systems during project implementation (accounting, legal, ERP, social listening tools etc.), as well as a number of out-of-the-box integrations, which include, but are not limited to: Twitter, Facebook, Google Contacts and Calendars, LDAP, IMAP, MS Exchange, Google Maps, OpenStreetMap, MailChimp / Mandrill, etc.
Bpm’online offers email synchronization via IMAP and Exchange protocols, and simplified synchronization of MS Exchange and Gmail contacts and calendars. Automatic integration with Google services enables the user to instantly start working with their contacts, emails, and calendar. The administrator can also set up user or group rights to import / export contacts.
You can work with your email in the CRM system or operate the CRM system from your email. Bpm’online is seamlessly integrated with SmartCloud Connect, which integrates your Microsoft Outlook window into bpm’online. Use SmartCloud Connect to work with opportunities, activities, leads, contacts and accounts without logging into bpm’online.
Bpm’online allows leveraging social media integration capabilities to enrich customer profiles with additional data from social media as well as collaborate with customers in social media. Enriching system’s data is realized through pre-built social media integration (Twitter or Facebook). The system can be integrated with various online communities, forums, etc. with open APIs.
By virtue of integration with the social listening tools the system allows to keep abreast of customers social media activities and their opinion, analyze and manage company reputation.
Office productivity package integration includes reports in MS Word / PDF, data import from MS Excel.
Bpm’online offers phone integration, including intelligent routing, voice over IP, scheduled callback and SMS.
Integration with the social listening tools, ERP systems, platforms for data integration and business analytics is also available in bpm’online.
| 460 Park Ave South|
New York, NY 10016
| 280 Summer St., 6th Floor,|
Boston, MA 02210
|USA, UK, Canada, International, China, Germany, India, Japan||USA, UK, Canada, International, China, Germany, India, Japan|
|Learn more about Pipedrive pricing||Learn more about bpm'online CRM pricing|
|+1 617 765 7997|
|SkyAnalytics, Contactzilla, Iterable, MaxwellHealth||Bayer, PepsiCo, Allianz, Heineken, Telia Sonera, SpecTec, QNAP, ABLV, Starcom MediaVest, Yandex, Pelco, ZyXEL, VimpelCom, Thurava|
Pipedrive is available in three SMB and enterprise pricing plans. All payment plans offer a free 30 days trial, and provide you the possibility to use the app free for 2 month is you decide to pay on annual basis.
The following paid plans are available:
Silver – $12.00/month/user ($10 billed annually)
Gold – $25.00/month/user ($21 billed annually)
Platinum – $75.00/month/user ($63 billed annually)
Bpm’online offers different pricing packages for sales, marketing, and service. You can also integrate all three modules into a single CRM bundle and get an estimate for it from the vendor. There is also a free trial available. You can easily sign up for bpm’online free trial here.
Pricing for Sales Module
Team Package – $25/user/month (cloud)
Commerce Package – $30/user/month (cloud)
Enterprise Package – $50/user/month (cloud) or $850/user (on-site)
Pricing for Marketing Module
Active Contact Package
Pricing for Service Module
Customer Center Package
Service Enterprise Package
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You don’t want only a wide range of features and adjustable pricing packages from a credible CRM Software. Almost as important as core features is a top-notch customer support. You want to guarantee that if you have any questions about Pipedrive or bpm'online, or you run into a problem, or perhaps you’ll need to request a specific change or functionality beneficial to your team you can trust in a responsive and helpful customer support. Examine if services such as phone support, tickets or live chat are offered. Additionally, it’s a big plus if you can enjoy personal training or at the very least an FAQ you can use.