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Compare Phone.com vs ShoreTel Sky

What is better Phone.com or ShoreTel Sky? There are lots of Communications Software products in the market right now. The simplest way to find out which one fits your needs best is to check them side by side. As an example, here you can examine Phone.com and ShoreTel Sky for their overall score (8.6 vs. 8.9, respectively) or their user satisfaction rating (100% vs. 98%, respectively).

You can also check their capabilities and pricing terms and other valuable details below. When matching products be sure to analyze their similar functions and mark their distinctive elements to get a clearer picture of both deals. Similarly, remember to check secondary features like security, backup, intuitiveness, and customer support.

We are aware that not all people have enough time to scrutinize a large number of different solutions, so we created a list of suggestions that you may find useful. Our top choices for the Communications Software category are: monday.com, Slack, RingCentral.

NOAWARDS
YET

SmartScore™

8.6

User Satisfaction

100%

Pricing:

Starting from $9.99

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Auto-receptionist
  • Call forwarding
  • Call screening
  • Call transfers
  • Call waiting
  • Caller ID
  • Caller menus and queues
  • Conference call line
  • Custom greetings and hold music
  • Faxing (send and receive)
  • Global numbers
  • Local numbers
  • Mobile apps for Android and iPhone
  • Premium features available
  • Toll-free numbers
  • Transfer existing phone numbers
  • Unlimited extensions
  • Virtual PBX
  • Voicemail (with unlimited extentions)
  • Voicemail-to-text service

Pricing Info

Phone.com is available in three plans. In addition, users can choose to pay for an unlimited or pay-per-minute plan. Here are the details:

Base

  • Pay-Per-Minute Plan: $9.99/month billed annually or $12.99 month-to-month
  • Unlimited Plan: $19.99/month billed annually or $22.99 month-to-month
  • Features:
    • 300 Monthly Minutes
    • 1 Local or Toll-Free Number
    • 5,000 SMS Messages
    • 300 Bonus Included Minutes
    • Unlimited User Extensions
    • 40+ Standard Features
    • Call Forwarding

Plus

  • Pay-Per-Minute Plan: $14.99/month billed annually or $19.99 month-to-month
  • Unlimited Plan: $22.99/month billed annually or $24.99 month-to-month
  • Features:
    • Unlimited Monthly Minutes
    • Unlimited User Extensions
    • 2 Local or Toll-Free Numbers
    • 10,000 SMS Messages
    • 500 Bonus Included Minutes
    • All Base Plan Features
    • Premium Hold Music

Pro

  • Pay-Per-Minute Plan: $29.99/month billed annually or $39.99 month-to-month
  • Unlimited Plan: $24.99/month billed annually or $27.99 month-to-month
  • Features:
    • Unlimited Monthly Minutes
    • Unlimited User Extensions
    • 3 Local or Toll-Free Numbers
    • 20,000 SMS Messages
    • 1,000 Bonus Included Minutes
    • All Plus Plan Features
    • Call Analytics
    • HD Video Conferencing

Integrations

No information available

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Zoho, Insightly, Trello, Aflac

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Phone.com is a leading cloud-based phone company that provides innovative communications solutions to small businesses and entrepreneurs.

Company Email

support@phone.com

Contact No.

Company's Address

211 Warren Street, Newark, NJ 07103

NOAWARDS
YET

SmartScore™

8.8

User Satisfaction

98%

Pricing:

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Automated Attendant Services
  • Business Intelligence
  • Call coverage
  • Calling Features
  • Integration with PCs and Other Office Systems
  • Conferencing
  • Voicemail & Messaging
  • Instant Messaging, File Sharing, Presence, and Video Conferencing
  • Phonebooks, Directories, Call Logs
  • Telecom Administration & Portability

Pricing Info

ShoreTel Sky’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

Integrations

No information available.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

SF Giants, FourSquare, Amnesty International. C|net, Warby Parker, Roland

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A cloud-hosted phone systems designed to unify all business communication processes.

Company Email

skysupport@shoretel.com

Contact No.

Company's Address

960 Stewart Drive
Sunnyvale, CA 94085
USA

Popular ShoreTel Sky Alternatives

RingCentral

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

9.7

User Satisfaction

99%

Pricing:

Starting from $19.99

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Cloud PBX
  • Auto-Receptionist
  • Call Forwarding
  • (Automated) Call Recording
  • Video Conferencing
  • Audio Conferencing
  • Online Meetings
  • Internet Fax
  • Voicemail and Greeting
  • Voicemail-to-Email
  • Visual Voicemail
  • Multi-level IVR
  • Call Reports
  • Extensions
  • Toll-Free and Local Numbers
  • Online Meetings
  • Collaboration
  • Unlimited Business SMS
  • 3rd-party Integrations (Google, Salesforce, etc)
  • Mobile & Desktop Apps (iOS and Android)
  • Directory Listing
  • International Numbers
  • Role-Based Access Control
  • User Templates
  • Music on Hold
  • Dial-by-Name Directory
  • Call Monitoring
  • Single Sign-On
  • RingCetral Global Office
  • Hot Desking
  • Secure VoIP Service
  • Caller ID Control
  • RingConnect CloudConnect
  • RingOut
  • RingMe
  • Desk Phones
  • Conference Phones
  • Cordless Phones
  • VoIP Headsets
  • Analog Adapters
  • Answering Rules
  • Presence
  • Call Flip
  • Call Park
  • Call Screening
  • Shared Lines
  • Intercom
  • Paging
  • Call Logs
  • Team Collaboration
  • Personal Demo

New and improved features:

  • Calendar Integrations
  • Full Messaging, Video, and Phone Features
  • Meeting Switch
  • Group MMS
  • Global Search
  • GDPR Compliance
  • Call to Video (Coming Soon)
  • Dark Mode (Coming Soon)
  • Message Threading (Coming Soon)
  • Emoji Reactions (Coming Soon)
  • Contacts Integrations (Google & O365) (Coming Soon)

Pricing Info

RingCentral Office offers the following SMB and enterprise pricing plans for users to choose from. You may check out their free 15-day trial to try their premium features for a maximum of 5 users with 50-minute talk time each. Once the trial is done, you may cancel or opt for any of the plans below. It’s worth noting that the cost of the plan is based on the number of users. The more users you have, the lesser the amount of the monthly plan.

Essentials – starting from $19.99/month/user

  • Billed annually
    • 2-19 users – $19.99/month/user
    • 1 user – $29.99/month/user
  • Billed monthly
    • 2-19 users – $29.99/month/user
    • 1 user $39.99/month/user
  • Up to 20 users
  • Toll-free or local number
  • 100 toll-free minutes/month

Standard – starting from $19.99/month/user

  • Billed annually
    • 100-999+ users – $22.99/month/user
    • 20-99 users – $24.99/month/user
    • 2-19 users – $24.99/month/user
    • 1 user – $34.99/month/user
  • Billed monthly
    • 100-999+ users – $32.99/month/user
    • 20-99 users – $34.99/month/user
    • 2-19 users – $34.99/month/user
    • 1 user – $49.99/month/user
  • Unlimited users
  • Toll-free or local number
  • 1,000 toll-free minutes/month
  • Up to 100 people per video
  • Unlimited internet fax

Premium – starting from $29.99/month/user

  • Billed annually
    • 100-999+ users – $32.99/month/user
    • 20-99 users – $34.99/month/user
    • 2-19 users – $34.99/month/user
    • 1 user – $44.99/month/user
  • Billed monthly
    • 100-999+ users – $42.99/month/user
    • 20-99 users – $44.99/month/user
    • 2-19 users – $44.99/month/user
    • 1 user – $54.99/month/user
  • Unlimited users
  • Toll-free or local number
  • 2,500 toll-free minutes/month
  • 200 people per video
  • Unlimited internet fax
  • Automatic call recording

Ultimate – starting from $39.99/month/user

  • Billed annually
    • 100-999+ users – $42.99/month/user
    • 20-99 users – $49.99/month/user
    • 2-19 users – $49.99/month/user
    • 1 user – $59.99/month/user
  • Billed monthly
    • 100-999+ users – $52.99/month/user
    • 20-99 users – $59.99/month/user
    • 2-19 users – $59.99/month/user
    • 1 user – $69.99/month/user
  • Unlimited users
  • Toll-free or local number
  • 10,000 toll-free minutes/month
  • 200 people per video
  • Unlimited internet fax
  • Automatic call recording
  • Voicemail-to-text

For businesses with more than 10,000 users, you may contact the vendor for a custom quote.

Integrations

RingCentral Office supports integrations with the following business systems and applications:

  • Salesforce
  • Chorus.ai
  • ThetaLake
  • Google
  • Office 365
  • Zendesk
  • Outlook
  • Skype for Business
  • Microsoft Dynamics
  • Zapier
  • Piesync
  • Oracle
  • HubSpot
  • Pipedrive
  • Insightly
  • Zoho CRM
  • Playvox

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

BMW, Deep South, Smart Warehousing

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

RingCentral Office won our Best Phone System award as well as the Expert’s Choice Award. It's a perfect cloud phone system designed to make business communications easier. With RingCentral, you can use just one phone solution for engaging in voice communications, as well as organizing online business meetings and conferences.

Company Email

Contact No.

Company's Address

RingCentral, Inc.
20 Davis Drive
Belmont, CA 94002
USA

Popular RingCentral Alternatives

It may not always be sufficient to just compare Phone.com and ShoreTel Sky with one another. Even though reliable functionalities, cost and user reviews are all crucial and should be included when making a final choice, you should also pay attention to the recognition and awards merited by each software. In many cases a less dominant product may turn out to be a great choice that was distinguished with B2B awards such as our Supreme Software Award which reveals that regardless of smaller market popularity it’s a significant rival to the products that dominate the market.

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