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Compare HappyFox Chat vs. PhaseWare Tracker

If you wish for a reliable Customer Support Software product for your business you need to make time to evaluate a wide range of options. It doesn’t have to be complicated, and can be as simple as matching their features in a table like the one below. You will also get a brief idea how each product operates. For instance, on this page you can see PhaseWare Tracker’s overall score of 7.2 and compare it against HappyFox Chat’s score of 8.1; or PhaseWare Tracker’s user satisfaction level at 99% versus HappyFox Chat’s 100% satisfaction score. The contrast will allow you to find out the pros and cons of each program, and make up your mind on which suits you requirements better. Aside from the rich features, the software which is simple and intuitive is always the better option. As of now, the best solutions in our Customer Support Software category are: Salesforce Essentials, Zendesk, Freshdesk.
Compare

HappyFox Chat

VS

PhaseWare Tracker

VS

HappyFox Chat screenshot PhaseWare Tracker screenshot
Pricing Page

Total Score

Our Score

8.1 ?

Our Score

7.2 ?

Client Experience

Client Experience

Client Experience

100% ?

Client Experience

99% ?

Pricing

Pricing

$14.99

by quote

Pricing Type

Pricing Type

Monthly payment Quote-based
Full Review

Full Review

Overview

Overview

HappyFox Chat is the ideal live chat and customer support app for a variety of businesses, which helps users streamline customer relationships.
PhaseWare Tracker is a customer support platform that enables businesses to streamline their workflows.
Quick Links
Available Features

Available Features

HappyFox Chat FEATURES

  • Unlimited Agents
  • Unlimited Chats
  • Chat History
  • Integration
  • Security
  • Customizable Widgets
  • Mini-Dashboards
  • Statistics & Analytics
  • Automated Notifications
  • Mobile Optimization

PhaseWare Tracker FEATURES

  • Multi-channel support
  • Email Integration
  • Issues Tracking
  • CRM
  • Knowledgebase
  • Robust Searching
  • Multi-Tasking
  • Visual Workflows
  • Reporting
  • Mobile
Available Integrations

Available Integrations

HappyFox Chat integrates with the following systems and applications:

  • BigCommerce
  • Google Analytics
  • Magento
  • Shopify
  • MailChimp
  • Microsoft Dynamics CRM
  • Salesforce Sales Cloud
  • Zapier
  • WordPress
  • Slack
  • Google Analytics
  • Mac App
  • Segment
  • Pipedrive
  • Mixpanel
  • Woo Commerce
  • Sugar CRM
  • Zendesk

PhaseWare Tracker supports integration with Miscrosoft Outlook.

Devices Supported

Devices Supported

Windows
Android
iPhone/iPad
Mac
Web-based
Windows
Mac
Web-based
Popular Customers

Popular Customers

Shorelinemusic, FitTea Dexter + Chaney, PropertyInfo, American Messaging, Sacramento Public Library
Business Size

Business Size

Small Business | Medium Business Small Business | Freelancers
Phone No.

Phone No.

+1 949 535 2220 (866).390.3492
Vendor Email

Vendor Email

support@happyfoxchat.com Info@PhaseWare.com
Pricing Plans

Pricing Plans

HappyFox Chat is available in the following payment plans:

Free

  • 10 agents
  • 14 days chat history
  • 1 website

Popular – $14.99/agent/month 

  • unlimited number of agents
  • 1 year chat history
  • 1 website

Mighty – $29.99/agent/month

  • unlimited number of agents
  • 3 years chat history
  • 3 websites

Fantastic – $49.99/agent/month

  • unlimited number of agents
  • unlimited chat history
  • 10 websites

Enterprise – $99.99/agent/month

  • unlimited number of agents
  • unlimited chat history
  • unlimited number of  websites

Note that all prices are calculated on the basis of annual subscriptions.

Contact PhaseWare directly to get more information about the pricing of PhaseWare Tracker. Users can also try a free trial por request a live demo.

Company's Address

Company's Address

1700 N. Redbud Blvd, Suite 190
McKinney, Texas 75069
Customer Support

Customer Support

Phone Live Support
Phone
Training
Pricing Page

Pricing Page

Learn more about HappyFox Chat pricing Learn more about PhaseWare Tracker pricing
Languages

Languages

English English
Software Comparison

Software Comparison

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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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Both PhaseWare Tracker and HappyFox Chat were reviewed by a panel of independent B2B experts who prepared a full study of all key aspects of every solution. Their final score was calculated by means of unique SmartScore model that gives a separate partial score to each element including: main functionalities, customer support, mobile device support, security, customer satisfaction and market presence. Here at FinancesOnline we are aware that useful features are not the only thing essential to a business so we make sure we pay attention to all sides of a solution prior to coming up with its final score.