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Compare Pega Workforce Intelligence vs V-Person Service Desk

What is better Pega Workforce Intelligence or V-Person Service Desk? We are here to improve the cumbersome process of comparing Artificial Intelligence Software products for you. In particular, on this page you can look at the overall performance of Pega Workforce Intelligence (8.5) and contrast it with the overall performance of V-Person Service Desk (8.6). You may also match their overall user satisfaction rating: Pega Workforce Intelligence (100%) vs. V-Person Service Desk (100%).

What’s more, lexamine their capabilities carefully to determine which product can better deal with your company’s needs. Generally, any B2B software has to let you to quickly check the big picture, all the while offering you easy access to the details.

As of now, the top services in our Artificial Intelligence Software category are: Azure Machine Learning Studio, Salesforce Einstein, Cloud Machine Learning Engine.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.5

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Desktop Bot
  • Employee Activity Tracking
  • Opportunity Finder Analysis
  • Application Effectivity Monitoring
  • Path Visualizer
  • Tailored Feedback
  • Analytics & Insights

Pricing Info

Pega Workforce Intelligence enterprise pricing plans are available by quote only. The vendor will assist companies in identifying opportunities to further improve their business workflow, starting from their employees.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Radial, UnitedHealthcare, Sprint

Integrations

No information available.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A best-in-class desktop bot that tells employers about the behaviors of their workforce.

Company Email

Contact No.

Company's Address

Pega Workforce Intelligence
One Rogers Street
Cambridge, MA 02142-1209
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.6

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Natural Language Understanding
  • Real-Time Virtual Agent Support
  • Live Agent Handover
  • Conversation History Provision
  • Knowledge Management
  • Workflow Management
  • BI Reporting Platform
  • Integrations

Pricing Info

V-Person Service Desk is a self-service desk for workers. Companies interested in integrating the virtual agent into their ecosystem can request for their enterprise pricing via phone or email.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Commercial Bank of Dubai, Royal Society for the Prevention of Cruelty to Animals, Verizon

Integrations

V-Person Service Desk can be integrated with the following types of services and solutions:

  • Single Sign-On
  • Ticketing
  • Databases
  • Live Chat

 

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A machine learning and AI-powered self-service support portal for a company’s employees.

Company Email

info@creativevirtual.com

Contact No.

Company's Address

Creative Virtual
165-167 Cannon Workshops
5 Cannon Drive
London
E14 4AS

You shouldn’t count on exclusively a wide range of features and scalable pricing plans from a popular Artificial Intelligence Software. Almost as important as core features is a quality customer support. You want to guarantee that when you have any questions about Pega Workforce Intelligence or V-Person Service Desk, or you run into a problem, or maybe you’ll need to request a certain update or functionality useful to your company you can trust in a responsive and helpful customer support. See whether solutions such as phone support, tickets or live chat are provided. It’s also a big plus if you are able to benefit from individual training or at the very least an FAQ you can use.

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