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Compare Peek Pro vs Userlike

What is better Peek Pro or Userlike? When comparing Peek Pro and Userlike, you can actually see which Customer Support Software product is the more suitable alternative. This ensures that your enterprise can get the most productive and efficient program.

You can study the details, like available tools, prices, plans offered by each vendor, offer stipulations, and more We also let you check their total scores to know which one seems to be better. Peek Pro has 7.9 points for overall quality and 98% rating for user satisfaction; while Userlike has 8.7 points for overall quality and 100% for user satisfaction. You can also find out which vendor is more dependable by sending an email request to both vendors and check which one replies without delays.

As of now, the most significant services in our Appointment Scheduling Software category are: monday.com, Square Appointments, Acuity Scheduling.

NOAWARDS
YET

SmartScore™

OUR SCORE 7.9

User Satisfaction

CUSTOMER EXPERIENCE 98%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Real time availability
  • Website checkout
  • Promo codes
  • Cloud-based
  • Mobile optimized booking flow
  • Automated emails
  • Event scheduling
  • Guide notifications
  • Google integration
  • Mobile Apps
  • Integrated digital waivers
  • Personalized gift certificates
  • Facebook direct booking app

Pricing Info

Contact Peek Pro now for pricing details and request a demo.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Babylon Tours, Zoological Wildlife Foundation, Boston PhotoWalks

Integrations

Peek Pro offers integration with the leading mobile apps to help clients with their reservation management needs, waivers, and payments on the go.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A software for tours and activity operators to help increase their bookings by reaching out to large numbers of potential customers, mostly tourists.

Company Email

support@peek.com

Contact No.

Company's Address

3rd Floor, 639 Front Street, San Francisco, CA 94111, United States

NOAWARDS
YET

SmartScore™

OUR SCORE 8.5

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $29

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Automatically invite visitors to chat
  • Browser IM client: chat through our dashboard
  • Browser sharing integration
  • Chat statistics
  • Chat through popular IM clients
  • Detailed user info
  • Documentation of chat transcripts and offline messages
  • Effective team features: group your operators in departments
  • Extensive customization options
  • Integrations with popular CRM solutions
  • Mobile support: chat from your smartphone
  • Multi-language: Chat widgets supported in 16 languages
  • Offline contact form
  • Open API
  • Prepare canned messages to deliver fast answers
  • Privacy options: adheres to privacy laws
  • Upload agent pictures for a more personal service
  • Upload your own logo in the chat window
  • Use co-browsing features to guide your visitors
  • White label

Pricing Info

Userlike offers a 14-day free trial and five packages:

Free Plan

  • 1 operator
  • 1 chat widget
  • Unlimited chats

Team Plan

  • $29/month
  • 3 operators
  • 3 chat widgets
  • Unlimited history
  • Integrations
  • Basic customization

Corporate Plan

  • $99/month
  • 5 operators
  • 5 chat widgets
  • Analytics
  • WhatsApp Connect
  • Full customization

Business Plan

  • $299/month
  • 10 operators
  • 10 chat widgets
  • Phone support
  • API
  • White label

Custom Plan

  • Ask for quote
  • Unlimited operators
  • Unlimited widgets
  • Customer success manager
  • Onboarding workshops
  • 24/7 support
  • Enterprise agreements
  • Chat staffing

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Harvard University, Lufthansa, Nivea, Continental, Sage

Integrations

Userlike integrates with the following business tools:

  • Asana
  • Base CRM
  • Bigcommerce
  • Box
  • Campaign Monitor
  • CapsuleCRM
  • CentralStationCRM
  • CleverReach
  • Dropbox
  • ekmPowershop
  • EmailTicket
  • Facebook
  • Freshdesk
  • Github
  • Google Analytics
  • Google Tag Manager
  • Google Drive
  • Help Scout
  • Highrise
  • Hubspot
  • Iframe
  • Jimdo
  • KISSmetrics
  • LemonStand
  • Magento
  • MailChimp
  • mijnWinkel
  • Mixpanel
  • Oxid
  • Pipedrive
  • PipelineDeals
  • Piwik
  • PrestaShop
  • Salesforce
  • Segment
  • SEOshop
  • Shopify
  • Shopware
  • Slack
  • Squarespace
  • SugarCRM
  • Talkdesk
  • Trello
  • Tumblr
  • Typo3
  • Unbounce
  • UserVoice
  • WordPress
  • Zendesk

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Userlike is an advanced live chat software that guarantees an optimal live chat experience for users on desktops, tablets, and smartphones.

Company Email

Contact No.

Company's Address

Rosy Salon Software

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.0

User Satisfaction

CUSTOMER EXPERIENCE 96%

Pricing

Starting from $29

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Online appointment booking
  • Booth renter management
  • Cluster booking
  • Client images
  • Text confirmations
  • Multiple appointments
  • Appointment management
  • Product reservations
  • Client profiling
  • Performance dashboard
  • Email and text confirmations
  • Mass inventory update
  • Continuous inventory tracking
  • Product stock alerts
  • Salon point of sale
  • Product catalog
  • Responsive website design
  • Conversion services
  • Facebook appointment booking
  • Mobile-friendly business site
  • Analytics and reporting
  • Credit card processing
  • Smart suggestive selling
  • Automated marketing emails
  • Loyalty program
  • Image library management
  • Improved client messaging

Pricing Info

Rosy Salon Software lets you start with its standard offering and enables you to upgrade with its premium package to unlock the platform’s exclusive features. The pricing is tiered according to your number of service providers. Here are the details:

Standard – starting from $29 for 1 service provider

  • Online Client Scheduling
  • Appointment Booking
  • Text and Email Alerts
  • Mobile Access
  • Mobile App
  • Facebook Integration
  • Inventory Management
  • Reporting Engine
  • Product Reservations
  • POS

Premium – Standard Price + Starting from $8 for 1 user with additional features

  • Automated Emails
  • Rewards and Referrals
  • Client Profile and Images
  • Salon Image Library
  • Client Connect

Plans for multiple service providers:

Service ProvidersStandard PackagePremium Package
2$39$16
3$49$16
4$59$16
5-10$69$32
11-15$79$48
16-20$89$67
21+$99$93

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

abana Salon, Key Casperson Salon, Infinity Hair Salon

Integrations

Rosy Salon Software integrates with:

  • Facebook
  • Vantiv
  • POS Portal
  • Demand Force
  • CardConnect

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

An easy-to-use salon and spa management solution that gives beauty industry businesses unmatched control over their operations. Using this solution ensures that you're running your business with the latest in salon software technology. If you're keen on boosting profitability, increasing productivity, or enhancing customer relationships, Rosy Salon Software is a great choice.

Company Email

sales@floydware.biz

Contact No.

Company's Address

Floydware
1020 Parkview Blvd.
Lombard, IL 60148

When you test different Customer Support Software solutions you shouldn’t simply study their list of features and offered pricing plans. Keep in mind the service must be matching your needs and company so the more flexible their offer the better. Learn what systems are supported by Peek Pro and Userlike and ensure you will get mobile support for whichever devices you work on in your company. It may also be a good idea to examine which languages and countries are supported, as this may be a deal breaker for many firms.

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