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Compare Peek Pro vs TeamSupport

What is better Peek Pro or TeamSupport? We are here to improve the whole process of reviewing Customer Support Software products for you. In particular, on this page you can check the overall performance of Peek Pro (7.9) and contrast it with the overall performance of TeamSupport (9.1).

You can also match their overall user satisfaction rating: Peek Pro (98%) vs. TeamSupport (99%). Furthermore, lexamine their services thoroughly to see which product can better address your company’s requirements. Generally, any business solution has to let you to quickly check the big picture, at the same time offering you easy access to the details.

We are aware that not all businesses have the time to examine a large number of different solutions, so we came up with a list of suggestions that you may find useful. Our top selections for the Appointment Scheduling Software category are: Square Appointments, Calendly, Acuity Scheduling.

NOAWARDS
YET

SmartScore™

OUR SCORE 7.9

User Satisfaction

CUSTOMER EXPERIENCE 98%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Real time availability
  • Website checkout
  • Promo codes
  • Cloud-based
  • Mobile optimized booking flow
  • Automated emails
  • Event scheduling
  • Guide notifications
  • Google integration
  • Mobile Apps
  • Integrated digital waivers
  • Personalized gift certificates
  • Facebook direct booking app

Pricing Info

Contact Peek Pro now for pricing details and request a demo.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Babylon Tours, Zoological Wildlife Foundation, Boston PhotoWalks

Integrations

Peek Pro offers integration with the leading mobile apps to help clients with their reservation management needs, waivers, and payments on the go.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A software for tours and activity operators to help increase their bookings by reaching out to large numbers of potential customers, mostly tourists.

Company Email

support@peek.com

Contact No.

Company's Address

3rd Floor, 639 Front Street, San Francisco, CA 94111, United States

NOAWARDS
YET

SmartScore™

OUR SCORE 9.1

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

Starting from $50

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

Agent tools

  • Intuitive online help desk interface
  • Customizable dahsboard
  • Powerful search
  • Integrated screen recordings
  • Mobile agent tools
  • Ticket automation
  • SLA management

Collaboration

  • WaterCooler social networking tool
  • Groups
  • Internal chat
  • Wiki
  • Community

Customer self-service

  • Advanced portal tools
  • Ticket deflection
  • Knowledge base

Multi-channel support

  • Email integration
  • Integrated live chat
  • Facebook integration
  • Integrated customer database
  • Product database
  • Track service contracts
  • Integration with popular CRM systems

Management tools

  • Reporting and metrics
  • Rights management
  • Integration with business intelligence systems

Pricing Info

TeamSupport is a cloud hosted collaborative help desk solution available in the following SMB and enterprise pricing plans:

Support Desk – $50 per agent per month, billed annually

  • Designed for end-user customer support or internal help desk operations;
  • Lets you easily assign, track and manage support requests.

Enterprise – $65 per agent month, billed annually

  • You can connect customer support
  • Product development and product management
  • Teams can use the same tool and share data
  • Track support issues, product bugs, defects, and feature enhancements.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

AT&T, Walmart, American Lung Association, Fuji Film, NBA

Integrations

TeamSupport integrates with the following business systems and applications:

  • JIRA
  • ServiceNow
  • HubSpot
  • Slack
  • Salesforce.com
  • Beanstalk
  • Highrise
  • MailChimp
  • Nicereply
  • Zoho Reports
  • Dropbox
  • Zapier
  • Facebook
  • Rest API

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

TeamSupport is a complete customer support platform that facilitates communication and collaboration between your teams and clients.

Company Email

sales@teamsupport.com

Contact No.

Company's Address

100 Highland Park Village, Suite 200
Dallas, TX 75205
USA

In case you continue having second thoughts about which service will work best for your business it might be a good idea to examine each service’s social metrics. These metrics are frequently an indicator of how popular each product is and how wide is its online presence.For instance, if you look at Peek Pro LinkedIn profile you’ll find out that they are followed by 94 people. In case of TeamSupport the volume of followers on their LinkedIn page is 0.

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