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Compare Parkmobile vs Paytronix

What is better Parkmobile or Paytronix? Finding the suitable Mobile Payment Systems product is as easy as contrasting the strong and weaker functionalities and terms offered by Parkmobile and Paytronix. Here it's also possible to match their all round scores: 8.3 for Parkmobile vs. 7.5 for Paytronix. Or you can verify their general user satisfaction rating, 92% for Parkmobile vs. 100% for Paytronix.

We suggest that you take some time to analyze their differences and decide which one is the better alternative for your company. Likewise, don’t forget to consider your company’s or industry’s special situation, for example, a multilingual solution for a global staff or a mobile app to help you work away from your office.

In case you you have to quickly locate the optimal Mobile Payment Systems according to our experts we suggest you check out these services: Apple Pay, QuickBooks GoPayment, PayPal Here.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.3

User Satisfaction

CUSTOMER EXPERIENCE 92%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Convenient Way To Pay For Parking
  • For All Parking Needs
  • Street Parking
  • Gated Parking
  • University Parking
  • Airport Reservations
  • Event/StadiumReservations
  • Easy To Register
  • Link MasterPass, Visa Checkout, Or PayPal Account
  • Add Up To 5 License Plate Numbers And 5 Users
  • Parkmobile Sign Or Sticker
  • Start Parking Session Instantly
  • Park Using Suggested Nearby Zones
  • Search For Parking Zone Numbers
  • Save Parking Zones
  • Expiration Notifications
  • Remotely Extend Parking Session

Pricing Info

There are no enterprise pricing plans, but there is a transaction fee for using the app which is charged per parking transaction and per parking extension. The transaction fee varies depending on the city or area where you park in.

Moreover, there are parking operators and providers in some locations who waive the transaction fee. Please visit Parkmobile’s official website and view the Help Center article to learn more about the transaction fees specific to your area.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Rita McNany, Parking Services Manager for City of Summit, NJ; Marty Paulins, Director Transportation & Parking Services at Ohio University; Marlin Granlund, Parking Program Manager for City of Santa Cruz, CA

Integrations

Parkmobile intgerates with a variety of PARC systems, gated parking facilities, enforcement devices, back-office systems, parking meters, navigation systems, and distribution channels. In addition, it supports direct integration with all major payment processors which include VISA, MasterCard, American Express, and Discover.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Available Support

email

phone

live support

training

tickets

General Info

A convenient mobile parking solution which is widely used in top cities in the US, letting motorists pay for parking sessions from a smartphone app and extend parking times instantly.

Company Email

info@parkmobile.com

Contact No.

Company's Address

Parkmobile, LLC
1100 Spring Street NW
Suite 200
Atlanta, GA 30309-2848

NOAWARDS
YET

SmartScore™

OUR SCORE 7.5

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

Rewards Program Solutions:

  • Customer engagement engine
  • Mobile platform
  • Point of sale
  • Campaign center

Email Marketing Solutions:

  • Multi-channel messaging
  • List building
  • Real-time and automatic campaigns
  • Customer survey
  • Local store marketing

Data Insights:

  • Enhanced feature set
  • Benchmarks and results
  • Program design
  • Segmenting and targeting

Gift Programs:

  • Mobile gift solutions
  • Multichannel merchandising
  • Marketing tools
  • Reporting

Compensation Programs:

  • Flexible Employee Dining Programs
  • Tailored options for guest win-back
  • Powerful guest acquisition
  • Automatic tracking of redemption

Pricing Info

Paytronix customizes solutions based on business needs.  Prices are not listed online and can be obtained upon requesting for their enterprise pricing via the product’s official website.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

California Pizza Kitchen, Red Mango, Earl of Sandwich, Thorntons

Integrations

Paytronix integrates with POS systems, mobile platforms, online ordering apps, and gift sales channels. However, information regarding the specific programs it integrates with are not available online.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A loyalty, gift, compensation, and messaging platform designed specifically for multi-unit restaurants chains and convenience store brands.

Company Email

Contact No.

Company's Address

Paytronix Systems, Inc.
80 Bridge Street
Newton, MA 02458

Zendesk

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.4

User Satisfaction

CUSTOMER EXPERIENCE 98%

Pricing

Starting from $5

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Complete access to Zendesk’s top-tier Customer Service team
  • Omnichannel support: email, web, phone, chat, social media
  • Flexible ticket management with automated workflow
  • Mobile support with native iPhone, iPad, and Android apps
  • Robust reporting and advanced analytics
  • Customer facing web interface that you can easily brand
  • Knowledge base portal and community forums included
  • Over 100 out-of-the-box integrations with 3rd party apps
  • Open API enabling seamless integration into your business
  • Multi-brand support with linked accounts
  • Unlimited, free “light agents” (Enterprise plan only)
  • Group rules and macros
  • Screencasting
  • Public and private forums
  • Full CSS rebranding
  • Multi locale (timezone and languages)
  • Export ticket views to CSV
  • SSO with Twitter, Facebook, Google and SAML
  • REST API
  • Pre-built: Salesforce, SugarCRM

Pricing Info

Zendesk offers different pricing plans for its various modules. A 30-day free trial is also available.

Zendesk Support

Essential – $9/agent per month or $5/agent per month (billed annually)

  • Email & social channels
  • Basic help center
  • Web Widget & Mobile SDK

Team – $25/agent per month or $19/agent per month (billed annually)

  • All Essential features, plus:
  • Business rules
  • Performance Dashboards
  • Public apps and integrations

Professional – $59/agent per month or $49/agent per month (billed annually)

  • All Team features, plus:
  • Multilingual content
  • CSAT surveys
  • Custom reports & dashboards

Enterprise $125/agent per month or $99/agent per month (billed annually)

  • All Professional features, plus:
  • Custom agent roles
  • Multibrand support
  • Multiple ticket forms
  • Launch Success Program
  • Satisfaction Prediction

Elite – $199/agent per month (billed annually)

  • All Enterprise features, plus:
  • Unlimited light agents
  • 99.9% uptime SLA
  • 1 hour service level objective
  • Advanced encryption & security
  • Data center location

Zendesk Chat

Lite – Free

  • 1 concurrent chat
  • Chat rating
  • 30-day chat history

Team – $19/agent per month or $14/agent per month (billed annually)

  • All Lite features, plus:
  • Unlimited chats
  • 2 triggers
  • 2 departments
  • Zendesk Message
  • Widget customization
  • Public apps

Professional – $35/agent per month or $29/agent per month (billed annually)

  • All Team features, plus:
  • Unlimited triggers
  • Unlimited departments
  • Operating hours
  • Chat and agent reports
  • Conversion Tracking

Enterprise $70/agent per month or $59/agent per month (billed annually)

  • All Professional features, plus:
  • Widget unbranding
  • Real-time monitor
  • Roles and permissions
  • Skills-based routing
  • Web SDK
  • 24/7 live chat support

Zendesk Talk

Lite – Pay for usage only, per agent per month

  • Limit of 1 phone number
  • Automatic ticket creation
  • Call recording & voicemail transcription

Team – Usage sold separately, $25/agent per month or $19/agent per month (billed annually)

  • All Lite features, plus:
  • Multiple phone numbers
  • Warm transfer
  • Business hours
  • Text messaging

Professional – Usage sold separately, $59/agent per month or $49/agent per month (billed annually)

  • All Team features, plus:
  • IVR phone trees
  • Call monitoring & barging
  • Callback from queue
  • Real-time analytics
  • Insights reporting

Enterprise Usage sold separately, $110/agent per month or $89/agent per month (billed annually)

  • All Professional features, plus:
  • Launch Success Program
  • Monthly Diagnostics
  • Talk Usage 99.95% SLA
  • Failover on demand

Partner Edition – Does not inlcue cost of partner solution, $14/agent per month or $9/agent per month (billed annually)

  • Access to telephony integrations & CTI toolkit for:
  • Embedded softphone
  • Caller ID & history
  • Tickets with call data and agent assignment

Zendesk Guide

Lite – Free

  • Included with Zendesk Support
  • Knowledge base
  • Support request form
  • Google Analytics reporting

Professional – $19/agent per month or $15/agent per month (billed annually)

  • All Lite features, plus:
  • Custom themes
  • Multilingual content
  • Agent knowledge base
  • Community forums
  • Customer requests portal
  • Performance dashboards
  • Knowledge Capture app

Enterprise $34/agent per month or $29/agent per month (billed annually)

  • All Professional features, plus
  • Team Publishing
  • Content Cues
  • Multiple help centers
  • Integrated Knowledge Capture workflow

Answer Bot – Optional, from $50 per month

  • Automated replies to customers using knowledge base content

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Vodafone, GILT, Shopify, Groupon, Gov. UK

Integrations

Zendesk integrates with several business systems and applications. It has more than 600 integrations and apps. Here are some of them

  • 123Contact Form
  • 3CLogic
  • Agile CRM
  • AppGuru
  • Azuqua
  • Capsule CRM
  • Cisco CTI
  • ClickDesk Live Chat
  • Cloud Magic
  • Drupal
  • FreshBooks
  • Google Apps
  • Hootsuite
  • Infusionsoft
  • Joomla!
  • LiveChat
  • MailChimp
  • Microsoft Dynamics
  • Olark Live Chat
  • Podio
  • Shopify
  • SAP Business One
  • WordPress
  • Zoho CRM

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

One of the leading customer experience platforms trusted by over 40,000 organizations worldwide.

Company Email

support@zendesk.com

Contact No.

Company's Address

989 Market Street Suite 300
San Francisco, CA 94103
USA

Product Comparisons

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Comparision

Almost as important as useful features and user support level are pricing packages given by Parkmobile and Paytronix. Even though cost should not be the only element it’s surely an important thing to consider. You should try to find a flexible pricing package that can be adjusted to your business size and easily scaled up every time your team develops. Be sure that you don’t choose pricing plans that include extra features that you won’t find useful and always make an effort to contact with the vendor directly as big companies can frequently count on discounts. You should also give a chance to a free trial or demo of each app to spend at least some time working with it. It’s a valuable experience that doesn’t need you to spend any money and gives you a solid overview of what it’s like to work with Parkmobile and Paytronix.

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