MENU
GET LISTED
GET LISTED
SHOW ALLPOPULAR CATEGORIES

Compare Parature vs Greetly iPad Sign In App

What is better Parature or Greetly iPad Sign In App? If you’re having a difficult time deciding on the best Customer Support Software product for your needs, it’s a good idea to do a comparison of the available software and discover which one offers more positive aspects. In particular, here you can compare Parature (overall score: 7.2; user rating: 98%) vs.

Greetly iPad Sign In App (overall score: 8.0; user rating: 100%) for their overall performance. You can even see which one provides more functions that you need or which has more flexible pricing plans for your current situation. Using a clear table to compare their features will significantly increase the possibility of obtaining the appropriate product for your company. Pay attention to other areas of the software like intuitiveness, flexibility, scalability, and pricing plans.

People who want to save some time or would like to get a Customer Support Software advice from our experts may want to investigate these top choices for this year: Salesforce Essentials, Freshdesk, Salesforce Service Cloud.

NOAWARDS
YET

SmartScore™

OUR SCORE 7.2

User Satisfaction

CUSTOMER EXPERIENCE 98%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Custom branded portal
  • Customer self-service portal
  • Customer surveys and feedback
  • Guided workflows and actions
  • Integrated live chat tool
  • Knowledgebase search/suggest
  • Mobile support portal
  • Multichannel interaction management
  • Multimedia-enhanced articles
  • Multi-site content publishing options
  • Parature Facebook portal
  • Personalized support responses
  • Ratings and related topics
  • Search-optimized article content
  • SEO optimization portal
  • Social media support
  • Ticket management
  • Unified agent desktop
  • Unified knowledgebase

Pricing Info

Contact the vendor directly for a price quote. 

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Coremetrics, Elsevier, ExtendMedia, Florida Virtual School, Hitachi Data Systems

Integrations

Parature supports the following integrations:

  • Salesforce Sales Cloud
  • Microsoft Dynamics CRM Online
  • Twitter

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Microsoft’s Parature platform helps to build knowledge, provide self-service support, and manage multi-channel interactions.

Company Email

support@parature.com

Contact No.

Company's Address

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $99

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Multi-Language Check-In
  • Host Employee Alerts
  • Visitor Photo Capture
  • Visitor Badge Printing
  • Visitor Logs
  • Non-Disclosure Agreements
  • E-Signature Capture
  • Integrations

Pricing Info

Greetly offers three SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business:

Basic – $99.00/month or $79.00/month/annual billing

  • Multiple Tablets per Location

Pro – $129.00/month or $99.00/month/annual billing

  • Multiple Tablets per Location
  • Slack Integration
  • iPad Air and Desk Mount

Unlimited – $249.00/month or $199.00/month/annual billing

  • Multiple Tablets per Location
  • Slack Integration
  • Zapier Integration
  • Badge Printing
  • 1 Year Visitor Log Storage
  • Unlimited Hosts
  • iPad, Mount, Cable Lock, & Badge Printer

All plans include:

  • Unlimited Usage
  • Voice, Call, & Text Notifications
  • Visitor Photo Capture
  • Non-Disclosure Agreements

Greetly plans are also available for a free 14-day trial. To avail of the no-cost demo, contact sales via phone, email, or web form.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Northern Illinois University, Industrious, Vita Coco

Integrations

Greetly seamlessly integrates with the following third-party solutions:

  • Slack
  • Zapier
  • Active Directory
  • Google
  • KUBE

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Greetly is a self-service digital reception kiosk for working spaces.

Company Email

welcome@mygreetly.com

Contact No.

Company's Address

320 W. Ohio Street
Chicago, Illinois
USA

Freshdesk

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.8

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

free

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Email to Ticket Conversion
  • Multiple Service Level Agreement policies
  • Automations – Ticket routing, scenario automations
  • Knowledge Base
  • Self Service Portal
  • Multi-channel support, including Facebook & Twitter
  • Multi-product/multi-brand Support
  • Community Portal with Idea Management & Voting
  • Leaderboard & gamification
  • Integrations: Freshbooks, Google Apps, Harvest, CapsuleCRM
  • Multi-language & multi-time zone support
  • Satisfaction Surveys

Pricing Info

Freshdesk offers a free app and four price points for various business sizes. All plans include 24/7 email support and 24/5 phone support. You can easily sign up for Freshdesk free trial here. You can find more details about Freshdesk pricing here.

Sprout (free, unlimited agents):

  • Access to App Gallery
  • Email Channel
  • Knowledge Base
  • Standard Phone Channel
  • Basic Social Channel

Blossom –  $19 per agent/month (yearly) or $25 (monthly)

  • Sprout inclusions
  • Advanced Social Channel
  • Custom Domain Mapping
  • Satisfaction Surveys
  • Time Tracking
  • Custom Apps

Garden – $35 per agent/month (yearly) or $44 (monthly)

  • Blossom inclusions
  • Multilingual Helpdesk
  • Live Chat Channel
  • Ticket Templates
  • Community Forums
  • Scheduled Reports

Estate – $49 per agent/month (yearly) or $59 (monthly)

  • Multiple Products
  • Garden inclusions
  • Portal Customization
  • Custom Agent Roles
  • Shared Ownership
  • Enterprise Reports

Forest – $89 per agent/month (yearly) or $99 (monthly)

  • Estate inclusions
  • Advanced Phone Channel
  • Custom Email Servers
  • EU Data Center
  • IP Whitelisting

*annual subscription

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Honda, 3M, Hugo Boss, Petronas, Sony Pictures, University of Pennsylvania, Unicef

Integrations

Freshdesk offers out-of-the-box integrations with a wide range of popular business applications such as CRM systems, invoicing tools, and eCommerce solutions, among others. Freshdesk is tightly integrated with Google Apps including Analytics, Contacts, Calendar, Hangouts, Drive, and Gmail. These integrations enable a slew of additional capabilities including the ability to schedule customer calls, attach large files to tickets, and much more. Some of the other integrations include Box, Campaign Monitor, Dropbox, Freshbooks, Jiira, LogMeIn, Mailchimp, Slack, Shopify, Salesforce, SurveyMonkey, Xero and Zapier.

Freshdesk also integrates with the following applications:

  • Facebook
  • Twitter
  • SugarCRM
  • Capsule
  • Harvest
  • Gmail Gadgets
  • Google tools
  • HelpOnClick
  • Snap Engage
  • iContact
  • Zoho CRM
  • Nimble
  • FetchFlow
  • Knowlarity
  • Highrise
  • Olark
  • Constant Check
  • Userlike
  • Magento
  • Woo Themes
  • OneSky
  • FreshPlugs
  • RESTful API

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Freshdesk is the winner of our Best Help Desk Software Award for 2017 and an efficient and reliable help desk solution. It includes a great free trial plan.

Company Email

support@freshdesk.com

Contact No.

Company's Address

311 California street,
San Francisco, CA 94104

Every time you research various Customer Support Software solutions you shouldn’t just look at their features list and available pricing plans. Pay attention to the fact that the service should be matching your needs and business so the more flexible their offer the better. Learn which OSes are supported by Parature and Greetly iPad Sign In App and ensure you will obtain mobile support for whichever devices you use in your company. It may also be a good idea to find out which languages and geographies are supported, because this might be a key element for many businesses.

Page last modified