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Compare Panopta vs Wix Answers

What is better Panopta or Wix Answers? Different organizations require different types of Customer Support Software. To understand well which solution meets your needs, consider evaluating various options feature by feature along with their conditions and prices. Likewise, you may get a quick idea of their overall effectiveness and customer feedback by checking our smart scoring system.

The results are: Panopta (7.0) vs. Wix Answers (8.7) for all round quality and efficiency; Panopta (100%) vs. Wix Answers (100%) for user satisfaction rating. Analyze their strong and weaker points and decide which software is a better choice for your company. A simple, practical tactic is to note down the pros and cons of both solutions side by side and find out which solution has more benefits.

People who want to save some time or would like to get a IT Management Software suggestion from our team may want to take a look at these top choices for the current year: Cloudflare, Norton Security, Avira Antivirus Server.

NOAWARDS
YET

SmartScore™

OUR SCORE 7.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $4

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Website Monitoring
  • Server Monitoring
  • Firewall Monitoring & Metrics
  • Network Monitoring
  • Application Monitoring
  • Alerts Delegation
  • Ticketing & Communication Tools Integration
  • Maintenance & On-Call Scheduling
  • Dashboards
  • Status Pages
  • Ad-Hoc & Scheduled Reports

Pricing Info

Panopta offers three SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business:

Advanced Node – $6/node/month

  • External Monitoring
  • OnSight vCollector Private Server Monitoring
  • Resource Utilization & Application Metrics Monitoring
  • Network Device Health & Performance Monitoring
  • Unlimited Custom Dashboards
  • Unlimited Users & Alerts
  • Status Pages
  • Third-Party Integrations
  • On-Call Schedules
  • 12-Month Data Retention

Standard Node – $4/node/month

  • External Monitoring
  • OnSight vCollector Private Server Monitoring
  • Unlimited Custom Dashboards
  • Unlimited Users & Alerts
  • Status Pages
  • Third-Party Integrations
  • On-Call Schedules
  • 12-Month Data Retention

Custom – request a quote

  • For more than 250 nodes

Panopta also offers a 30-day free trial. To avail of the no-cost trial or to schedule a free demo, send an email to or call sales.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Microsoft, Sony Pictures, ING

Integrations

Panopta offers access to its REST API to enable users to create their custom integrations with third-party solutions like communications and ticketing tools (Slack, IRC, Twitter, etc.).

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Panopta is a leading website monitoring service that is accurate, flexible, and scalable.

Company Email

hello@panopta.com

Contact No.

Company's Address

213 W. Institute Place, Suite 411
Chicago, IL 60610
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.7

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Free

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Help Center
  • Knowledge Base
  • Ticketing System
  • Call Center
  • Call Lines Setup
  • Widget
  • Supported Languages
  • Time Zone Setting Up
  • Team Members Setting
  • Repost and Insights
  • Customization Settings
  • Customer Callback Request
  • Custom Fields
  • FAQ Sections

Pricing Info

Wix Answers is a free help desk software offered by Wix when you use its website builder software. This gives you a help desk system, ticketing system, call center, knowledge base, and reports and insights.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Fiverr, Wonderbly, Yotpo

Integrations

Wix Answers works seamlessly with Wix and its integrations.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Free, all-in-one help desk software solution that provides you with the tools you need for customer and business support.

Company Email

support@wix.com

Contact No.

Company's Address

Nemal
Tel Aviv St. 40
Israel

In case you continue having doubts about which app will work best for your company it might be a sensible idea to check out each service’s social metrics. Such metrics are frequently a sign of how popular each product is and how extensive is its online presence. For instance Panopta Twitter profile has currently 869 followers. At the same time Wix Answers Twitter is followed by 408330 users.

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