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Compare Panopta vs TMetric Time Tracker

What is better Panopta or TMetric Time Tracker? The ideal Employee Monitoring Software is a solution that can tackle your company’s specific needs. You can find which solution works best for your enterprise if you examine numerous products before you decide which one is the best.

As an example, Panopta and TMetric Time Tracker are scored at 7.0 and 8.3, respectively, for general quality and performance. Likewise, Panopta and TMetric Time Tracker have a user satisfaction rating of 100% and 100%, respectively, which reveals the general satisfaction they get from customers. Even better, reach put to a current user of the software and solicit their comments about the solution in question.

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NOAWARDS
YET

SmartScore™

OUR SCORE 7.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $4

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Website Monitoring
  • Server Monitoring
  • Firewall Monitoring & Metrics
  • Network Monitoring
  • Application Monitoring
  • Alerts Delegation
  • Ticketing & Communication Tools Integration
  • Maintenance & On-Call Scheduling
  • Dashboards
  • Status Pages
  • Ad-Hoc & Scheduled Reports

Pricing Info

Panopta offers three SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business:

Advanced Node – $6/node/month

  • External Monitoring
  • OnSight vCollector Private Server Monitoring
  • Resource Utilization & Application Metrics Monitoring
  • Network Device Health & Performance Monitoring
  • Unlimited Custom Dashboards
  • Unlimited Users & Alerts
  • Status Pages
  • Third-Party Integrations
  • On-Call Schedules
  • 12-Month Data Retention

Standard Node – $4/node/month

  • External Monitoring
  • OnSight vCollector Private Server Monitoring
  • Unlimited Custom Dashboards
  • Unlimited Users & Alerts
  • Status Pages
  • Third-Party Integrations
  • On-Call Schedules
  • 12-Month Data Retention

Custom – request a quote

  • For more than 250 nodes

Panopta also offers a 30-day free trial. To avail of the no-cost trial or to schedule a free demo, send an email to or call sales.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Microsoft, Sony Pictures, ING

Integrations

Panopta offers access to its REST API to enable users to create their custom integrations with third-party solutions like communications and ticketing tools (Slack, IRC, Twitter, etc.).

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Panopta is a leading website monitoring service that is accurate, flexible, and scalable.

Company Email

hello@panopta.com

Contact No.

Company's Address

213 W. Institute Place, Suite 411
Chicago, IL 60610
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.3

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $4

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Tracking time with timer
  • Adding time manually
  • Mark time as billable or non-billable
  • Tags
  • Time-sheet locking
  • Custom workweek
  • Idle detection
  • User activity recording
  • Unlimited storage for user activity
  • Summary reports: projects, task, team
  • Detailed and Daily reports
  • Exporting (PDF, CSV)
  • Rounding
  • Time formats
  • Permalinks to reports
  • Budget execution tracking
  • Billable time and money amounts
  • Mark time as invoiced
  • Employee rates tracking
  • Unlimited projects and clients
  • 3 user accounts for client
  • Unlimited user accounts for client
  • Public and private projects
  • Avatars for clients and projects
  • Budgeting by time (total, per person)
  • Budgeting by money
  • Alerts for budgets
  • Billable rates for projects and project team
  • Tasks (project break-down)
  • Custom time entry description
  • Personal to-do lists
  • Work types with custom rates
  • Tracking time with timer
  • Adding time manually
  • Tags
  • Time-sheet locking
  • Custom workweek
  • User activity recording
  • Unlimited storage for user activity
  • Summary reports: projects, task, team
  • Detailed and Daily reports Exporting (PDF, CSV)

And much more.

Pricing Info

TMetric Time Tracker offers the following SMB and enterprise pricing packages for users to choose from.  Give the details a look, and select the best plan for your business.

Free

  • Up to 5 users
  • Time tracking
  • Reporting
  • Web apps integration

Professional – $5/user/month or $4/user/month (Annual Billing)

  • All Free features
  • Billable rates
  • Mark time as invoiced
  • Tasks and to-do lists
  • 3 user accounts for clients

Business – $7/user/month or $6/user/month (Annual Billing)

  • All Professional features
  • Cost rates for employees
  • Work types for billing
  • Time sync for JIRA, Redmine
  • Unlimited user accounts for clients

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Gwinnett County Public Schools, Intellabridge, KeepSpace

Integrations

TMetric integrates with the following business systems and applications:

  • JIRA Cloud
  • Redmine
  • Asana
  • Assembla
  • Axosoft
  • Basecamp
  • BitBucket
  • Bitrix24
  • Bugzilla
  • FreshDesk
  • GitHub
  • Teamweek
  • Teamwork
  • Podio
  • Pivotal Tracker
  • Trello
  • ZenHub
  • Zoho CRM
  • Waffle
  • Wrike
  • Wunderlist
  • YouTrack

and much more.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A work time tracking web app for a team of any size. Integrates with the most popular project management tools, automatically shows spent time on tasks and projects and much more

Company Email

support@devart.com

Contact No.

Company's Address

TMetric Time Tracker
Na zertvach St., 2230/44 suite, 18000 Prague
Czech Republic

Freshdesk

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.8

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

free

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Email to Ticket Conversion
  • Multiple Service Level Agreement policies
  • Automations – Ticket routing, scenario automations
  • Knowledge Base
  • Self Service Portal
  • Multi-channel support, including Facebook & Twitter
  • Multi-product/multi-brand Support
  • Community Portal with Idea Management & Voting
  • Leaderboard & gamification
  • Integrations: Freshbooks, Google Apps, Harvest, CapsuleCRM
  • Multi-language & multi-time zone support
  • Satisfaction Surveys

Pricing Info

Freshdesk offers a free app and four price points for various business sizes. All plans include 24/7 email support and 24/5 phone support. You can easily sign up for Freshdesk free trial here. You can find more details about Freshdesk pricing here.

Sprout (free, unlimited agents):

  • Access to App Gallery
  • Email Channel
  • Knowledge Base
  • Standard Phone Channel
  • Basic Social Channel

Blossom –  $19 per agent/month (yearly) or $25 (monthly)

  • Sprout inclusions
  • Advanced Social Channel
  • Custom Domain Mapping
  • Satisfaction Surveys
  • Time Tracking
  • Custom Apps

Garden – $35 per agent/month (yearly) or $44 (monthly)

  • Blossom inclusions
  • Multilingual Helpdesk
  • Live Chat Channel
  • Ticket Templates
  • Community Forums
  • Scheduled Reports

Estate – $49 per agent/month (yearly) or $59 (monthly)

  • Multiple Products
  • Garden inclusions
  • Portal Customization
  • Custom Agent Roles
  • Shared Ownership
  • Enterprise Reports

Forest – $89 per agent/month (yearly) or $99 (monthly)

  • Estate inclusions
  • Advanced Phone Channel
  • Custom Email Servers
  • EU Data Center
  • IP Whitelisting

*annual subscription

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Honda, 3M, Hugo Boss, Petronas, Sony Pictures, University of Pennsylvania, Unicef

Integrations

Freshdesk offers out-of-the-box integrations with a wide range of popular business applications such as CRM systems, invoicing tools, and eCommerce solutions, among others. Freshdesk is tightly integrated with Google Apps including Analytics, Contacts, Calendar, Hangouts, Drive, and Gmail. These integrations enable a slew of additional capabilities including the ability to schedule customer calls, attach large files to tickets, and much more. Some of the other integrations include Box, Campaign Monitor, Dropbox, Freshbooks, Jiira, LogMeIn, Mailchimp, Slack, Shopify, Salesforce, SurveyMonkey, Xero and Zapier.

Freshdesk also integrates with the following applications:

  • Facebook
  • Twitter
  • SugarCRM
  • Capsule
  • Harvest
  • Gmail Gadgets
  • Google tools
  • HelpOnClick
  • Snap Engage
  • iContact
  • Zoho CRM
  • Nimble
  • FetchFlow
  • Knowlarity
  • Highrise
  • Olark
  • Constant Check
  • Userlike
  • Magento
  • Woo Themes
  • OneSky
  • FreshPlugs
  • RESTful API

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Freshdesk is the winner of our Best Help Desk Software Award for 2017 and an efficient and reliable help desk solution. It includes a great free trial plan.

Company Email

support@freshdesk.com

Contact No.

Company's Address

311 California street,
San Francisco, CA 94104

Every time you choose a app that you are sure will work best for your team you shouldn’t simply limit yourself to what reviewers have to say about it. Quite frequently individual experience with the service may change, depending on your own preferences and requirements. This is why in our reviews we also provide our User Satisfaction Rating for every product to give you an immediate overview of how real users of Panopta and TMetric Time Tracker estimate their contact with the app. Our algorithm is based on complex analysis of product appearances on other sites, social networks and blogs, so you will receive a complete and credible landscape of what other clients think about every solution. In this example Panopta got a total satisfaction rating at 100% while for TMetric Time Tracker 100% of users express they had an enjoyable experience with it.

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