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Compare Panopta vs OpenShift

What is better Panopta or OpenShift? You have so many IT Management Software choices in today’s state of that industry that deciding on the best product may be difficult. On our comparison page, you can actually assess the tool, pricing terms, available plans, and more details of Panopta and OpenShift.

You can also assess their score (7.0 for Panopta vs. 8.2 for OpenShift) and user satisfaction level (100% for Panopta vs. 98% for OpenShift). The scores and ratings provide you with a solid idea how both of these software products perform. In addition, make sure if the application can integrate with existing business apps to ensure greater productivity.

Our team put a lot of effort to prepare reviews of all popular IT Management Software solutions offered out there, but among all the ones we reviewed these three deserved our special attention: Norton Security, Cloudflare, Avira Antivirus Server.

NOAWARDS
YET

SmartScore™

OUR SCORE 7.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $4

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Website Monitoring
  • Server Monitoring
  • Firewall Monitoring & Metrics
  • Network Monitoring
  • Application Monitoring
  • Alerts Delegation
  • Ticketing & Communication Tools Integration
  • Maintenance & On-Call Scheduling
  • Dashboards
  • Status Pages
  • Ad-Hoc & Scheduled Reports

Pricing Info

Panopta offers three SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business:

Advanced Node – $6/node/month

  • External Monitoring
  • OnSight vCollector Private Server Monitoring
  • Resource Utilization & Application Metrics Monitoring
  • Network Device Health & Performance Monitoring
  • Unlimited Custom Dashboards
  • Unlimited Users & Alerts
  • Status Pages
  • Third-Party Integrations
  • On-Call Schedules
  • 12-Month Data Retention

Standard Node – $4/node/month

  • External Monitoring
  • OnSight vCollector Private Server Monitoring
  • Unlimited Custom Dashboards
  • Unlimited Users & Alerts
  • Status Pages
  • Third-Party Integrations
  • On-Call Schedules
  • 12-Month Data Retention

Custom – request a quote

  • For more than 250 nodes

Panopta also offers a 30-day free trial. To avail of the no-cost trial or to schedule a free demo, send an email to or call sales.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Microsoft, Sony Pictures, ING

Integrations

Panopta offers access to its REST API to enable users to create their custom integrations with third-party solutions like communications and ticketing tools (Slack, IRC, Twitter, etc.).

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Panopta is a leading website monitoring service that is accurate, flexible, and scalable.

Company Email

hello@panopta.com

Contact No.

Company's Address

213 W. Institute Place, Suite 411
Chicago, IL 60610
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.2

User Satisfaction

CUSTOMER EXPERIENCE 98%

Pricing

Starting from $50

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Multiple Language Support
  • Multiple Database Selection
  • Extensible Cartridge System
  • Quickstart Templates
  • Source Code Version Management
  • One-Click Deploy
  • Multiple Environment Support
  • Hosting Regions
  • Standardized Developer Workflows
  • Backup, Restore, and Clone With Snapshots
  • Continuous Integrations and Release Management
  • Dependency and Build Management
  • Gears
  • Automatic Application Scaling
  • System Component Redundancy
  • Collaboration
  • Responsive Web Console
  • Rich Command-Line Tool Set
  • Remote SSH Login to Application Container
  • IDE Integration
  • JBoss Middleware Services
  • Marketplace Add-Ons
  • Partner Programs
  • Rest API
  • Product Help
  • Support Plans
  • Certification and Training
  • Consulting

Pricing Info

OpenShift offers 2 pricing plans:

Starter Plan – Free

For individual learning and experimenting

  • 1 Project
  • 1GiB Memory Included
  • 1GiB Terminating Memory Included
  • 1GiB Storage Included
  • Resource Hibernation – coming soon

Pro Plan – $50/month per region

  • Add additional memory for $0.035/hour per GiB, billed monthly
  • 10 Projects
  • 2GiB Memory Included – Up to 48GiB Memory Available
  • 2GiB Terminating Memory Included – Up to 20GiB Terminating Memory Available
  • 2GiB Storage Included – Up to 150GiB Storage Available
  • Always On, Unlimited Usage
  • Basic Support
  • Invite Collaborators to Projects
  • Scheduled Jobs
  • Supports Custom Domains

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

OpenShift offers integrations with the following business systems and applications:

  • Datadog
  • Jenkins
  • Eclipse
  • JBoss Developer Studio
  • Titanium Studio

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

OpenShift is Red Hat's Platform-as-a-Service (PaaS) that allows developers to quickly develop, host, and scale applications in a cloud environment.

Company Email

customerservice@redhat.com

Contact No.

Company's Address

Red Hat Tower
100 E. Davie Steet
Raleigh, NC 27601

Freshdesk

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.8

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $15

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Ticket Management and Monitoring
  • Team Inbox
  • SLA Management
  • Agent Collision Detection
  • Custom Ticket Creation
  • Repeated Action Automation
  • Pre-formatted Response Generation
  • Team Huddle
  • Shared Ownership
  • Linked Tickets
  • Ticket Splitting
  • Multichannel Support
  • Ticket Dispatch
  • Intelligent Ticket Management
  • Time-triggered Automation
  • Event-triggered Automation
  • Real-time Email Notification
  • Immediate Solutions Provider
  • Email to Knowledge Base Content
  • Feedback Mechanism
  • Knowledge Base Monitoring
  • Moderation Creation and Management
  • Forum topic to ticket conversion
  • Helpdesk and customer satisfaction reports
  • Real-time customer analytics
  • Customized Reports
  • Portal Design and Customization
  • Agent Management and Delegation
  • Custom Ticketing, URL, and apps
  • Customer Segmentation
  • Custom SSL Certificates
  • IP and Network Restrictions
  • Identity and Access Management

Pricing Info

Freshdesk offers a free app and four price points for various business sizes. All plans include 24/7 email support and 24/5 phone support. You can easily sign up for Freshdesk free trial here. You can find more details about Freshdesk pricing here.

Sprout (free, unlimited agents):

  • Email Ticketing
  • Ticket Dispatch
  • Team Collaboration
  • Knowledge Base
  • Ticket Trend Report
  • Social Ticketing
  • Call to ticket conversion

Blossom –  $15 per agent/month (yearly)

  • Everything in Sprout
  • Automations
  • Collision Detection
  • Marketplace Apps
  • Helpdesk In-Depth
  • SLA Management
  • Business Hours
  • Chat and call management

Garden – $29 per agent/month (yearly)

  • Everything in Blossom
  • Multilingual Helpdesk
  • Time Tracking
  • CSAT Surveys
  • Session Replay
  • Performance Reports
  • Embedded Chat FAQs
  • Triggered Messages
  • IVR
  • Call Masking

Estate – $49 per agent/month (yearly)

  • Everything in Garden
  • Ticket Assignment Automation
  • Custom Roles
  • Portal Customization
  • Enterprise Reporting
  • Multiple SLAs and Timezones
  • Support Bot
  • In-app Chat Campaigns
  • Smart Call Escalations
  • Call Barging and Monitoring

Forest – $109 per agent/month (yearly)

  • Everything in Estate
  • Sandbox
  • IP Whitelisting
  • Data Centre Location
  • HIPAA Compliance
  • Extendable API Rate Limit
  • Co-browsing
  • Multilingual Chat FAQs
  • Holiday Routing for Phone Calls

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Honda, 3M, Hugo Boss, Petronas, Sony Pictures, University of Pennsylvania, Unicef

Integrations

Freshdesk offers out-of-the-box integrations with a wide range of popular business applications such as CRM systems, invoicing tools, and eCommerce solutions, among others. Freshdesk is tightly integrated with Google Apps including Analytics, Contacts, Calendar, Hangouts, Drive, and Gmail. These integrations enable a slew of additional capabilities including the ability to schedule customer calls, attach large files to tickets, and much more. Some of the other integrations include Box, Campaign Monitor, Dropbox, Freshbooks, Jiira, LogMeIn, Mailchimp, Slack, Shopify, Salesforce, SurveyMonkey, Xero and Zapier.

Freshdesk also integrates with the following applications:

  • Facebook
  • Twitter
  • SugarCRM
  • Capsule
  • Harvest
  • Gmail Gadgets
  • Google tools
  • Dropbox
  • HelpOnClick
  • Snap Engage
  • iContact
  • Zoho CRM
  • Freshchat
  • Nimble
  • FetchFlow
  • Knowlarity
  • Highrise
  • Olark
  • Microsoft Teams
  • Constant Check
  • Userlike
  • Magento
  • Woo Themes
  • OneSky
  • FreshPlugs
  • RESTful API

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Freshdesk is the winner of our Best Help Desk Software Award for 2018 and an efficient and reliable help desk solution. It includes a great free trial plan.

Company Email

support@freshdesk.com

Contact No.

Company's Address

311 California Street
San Francisco, CA 94104
USA

The products analyzed on this page are merely a sliver of our full IT Management Software category and you should keep in mind that there may be better solutions available. If you would like to ensure you make the wisest choice for your company we strongly urge you to try out more products first. You can also consider to study our top 10 IT Management Software ranking to find out which software are now the best ones and dominate the market.

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