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Compare Panopta vs KioWare

What is better Panopta or KioWare? Today’s companies look for the best IT Management Software product to stay competitive. On this page we help you with choosing the right tool, by allowing you to compare Panopta and KioWare down to the very details of their individual modules.

It is also possible to examine our general scoring values, which rate the software all round quality and performance. Panopta got a 7.0 score, while KioWare has a score of 7.4. Likewise, you can compare their general user satisfaction rating: 100% (Panopta) against 83% (KioWare). Keep in mind to select the application that best addresses your most urgent priorities, not the software with the most robust features.

Right now, the top products in our IT Management Software category are: Avira Antivirus Server, Cloudflare, Norton Security.

NOAWARDS
YET

SmartScore™

OUR SCORE 7.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $4

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Website Monitoring
  • Server Monitoring
  • Firewall Monitoring & Metrics
  • Network Monitoring
  • Application Monitoring
  • Alerts Delegation
  • Ticketing & Communication Tools Integration
  • Maintenance & On-Call Scheduling
  • Dashboards
  • Status Pages
  • Ad-Hoc & Scheduled Reports

Pricing Info

Panopta offers three SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business:

Advanced Node – $6/node/month

  • External Monitoring
  • OnSight vCollector Private Server Monitoring
  • Resource Utilization & Application Metrics Monitoring
  • Network Device Health & Performance Monitoring
  • Unlimited Custom Dashboards
  • Unlimited Users & Alerts
  • Status Pages
  • Third-Party Integrations
  • On-Call Schedules
  • 12-Month Data Retention

Standard Node – $4/node/month

  • External Monitoring
  • OnSight vCollector Private Server Monitoring
  • Unlimited Custom Dashboards
  • Unlimited Users & Alerts
  • Status Pages
  • Third-Party Integrations
  • On-Call Schedules
  • 12-Month Data Retention

Custom – request a quote

  • For more than 250 nodes

Panopta also offers a 30-day free trial. To avail of the no-cost trial or to schedule a free demo, send an email to or call sales.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Microsoft, Sony Pictures, ING

Integrations

Panopta offers access to its REST API to enable users to create their custom integrations with third-party solutions like communications and ticketing tools (Slack, IRC, Twitter, etc.).

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Panopta is a leading website monitoring service that is accurate, flexible, and scalable.

Company Email

hello@panopta.com

Contact No.

Company's Address

213 W. Institute Place, Suite 411
Chicago, IL 60610
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 7.4

User Satisfaction

CUSTOMER EXPERIENCE 83%

Pricing

Starting from $45

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Home Screen/Launcher Protection
  • User Access Restriction
  • Website Access Configuration
  • Application Access Control
  • Browser Session Erase
  • User Data and Cookies Clearing
  • File Download Restriction
  • PDF Reading
  • Automatic Configuration File Download
  • System Change Monitor
  • Magstripe Reading
  • Security Mat Support
  • Bill/Cash Dispensing
  • EMV Compliant Device Reader Support
  • Magnetic Card Reader Support
  • NFC Tag Reader Support
  • Barcode Scanner SupportRFID Device Support
  • Multiple Monitor Support
  • Remote Machine Monitoring
  • Remote Content Update
  • Remote Device Reset
  • Machine Health Tracker
  • Kiosk Device Location Tracker
  • User Statistics Logging
  • Standard Kiosk Management Reports

Pricing Info

KioWare offers several enterprise pricing options to meet the needs of different users. Give the details a look, and select the best plan for your business:

KioWare for Android

Lite – $45/one-time payment

  • Home Screen Protection
  • Browser Lockdown
  • Limiting Applications
  • Browser Resetting
  • Security Sweep
  • Automatic Change Audit
  • Samsung KNOX Support

Basic – $100/one-time payment

  • All KioWare Lite Features
  • External Device Support
  • EMV Compliant
  • Cameras Support
  • NFC Support
  • Add-Ins Support

Full – $240 with server or $120 for separate server/one-time payment

  • All KioWare Lite and Basic Features
  • Remote Kiosk Monitoring
  • Content Updating
  • Remote Device Reset

KioWare for Windows

Lite – $70/one-time payment

  • Chromium Browser Engine
  • Browser Access Restrictions and Controls
  • Keyboard Filtering
  • Session End History Swipe
  • Custom Toolbar
  • Virtual Keyboard
  • Download Blocking
  • Custom Attract Screens Management

Native PDF Viewer

  • Multiple Browser Docking
  • KioCall Video Conferencing

Basic – $130/one-time payment

  • All KioWare Lite Features
  • Multiple Monitor Support
  • Magstripe and Barcode Reader Support
  • Security Mat Support
  • Bill Acceptor
  • Card Dispensenser
  • EMV Compliant

Full – $330 with server or $165 for separate server/one-time payment

  • All KioWare Lite and Basic Features
  • Device Organization
  • Content Management
  • Remote Monitoring
  • Device Usage Statistics
  • Reporting

KioWare Classic for Windows

Lite – $70/one-time payment

  • Internet Explorer Browser Engine
  • Browser Access Restriction
  • Pop-Up Windows Control
  • Keyboard Filtering
  • History Clearing
  • Custom Toolbar
  • Custom Attract Screen
  • File Download Blocking
  • Virtual Keyboard

Basic – $130/one-time payment

  • All KioWare Lite Features
  • Multiple Monitor Support
  • Security Mat Support
  • Proximity Switches
  • MSR and Barcode Reader Support
  • Cash and Coin Acceptors Support
  • RFID Tagging
  • Magstripe Card Reader Support
  • Cash Dispenser Support

Full – $330 with server or $165 for separate server/one-time payment

  • All KioWare Lite and Basic Features
  • Device Management
  • Content Management
  • Remote Kiosk Monitoring
  • Device Usage Statistics
  • Reporting

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

US Army Corps of Engineers, Arsenal FC, Fontainebleau

Integrations

KioWare is an open API system, which means you can connect it to virtually any third-party system or application. Contact the vendor for more details and technicalities.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

An application that turns any Android or Windows device into a self-service kiosk.

Company Email

sales@kioware.com

Contact No.

Company's Address

227 W. Market St., Suite 200
York, PA 17401
USA

Freshdesk

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.8

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $15

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Ticket Management and Monitoring
  • Team Inbox
  • SLA Management
  • Agent Collision Detection
  • Custom Ticket Creation
  • Repeated Action Automation
  • Pre-formatted Response Generation
  • Team Huddle
  • Shared Ownership
  • Linked Tickets
  • Ticket Splitting
  • Multichannel Support
  • Ticket Dispatch
  • Intelligent Ticket Management
  • Time-triggered Automation
  • Event-triggered Automation
  • Real-time Email Notification
  • Immediate Solutions Provider
  • Email to Knowledge Base Content
  • Feedback Mechanism
  • Knowledge Base Monitoring
  • Moderation Creation and Management
  • Forum topic to ticket conversion
  • Helpdesk and customer satisfaction reports
  • Real-time customer analytics
  • Customized Reports
  • Portal Design and Customization
  • Agent Management and Delegation
  • Custom Ticketing, URL, and apps
  • Customer Segmentation
  • Custom SSL Certificates
  • IP and Network Restrictions
  • Identity and Access Management

Pricing Info

Freshdesk offers a free app and four price points for various business sizes. All plans include 24/7 email support and 24/5 phone support. You can easily sign up for Freshdesk free trial here. You can find more details about Freshdesk pricing here.

Sprout (free, unlimited agents):

  • Email Ticketing
  • Ticket Dispatch
  • Team Collaboration
  • Knowledge Base
  • Ticket Trend Report
  • Social Ticketing
  • Call to ticket conversion

Blossom –  $15 per agent/month (yearly)

  • Everything in Sprout
  • Automations
  • Collision Detection
  • Marketplace Apps
  • Helpdesk In-Depth
  • SLA Management
  • Business Hours
  • Chat and call management

Garden – $29 per agent/month (yearly)

  • Everything in Blossom
  • Multilingual Helpdesk
  • Time Tracking
  • CSAT Surveys
  • Session Replay
  • Performance Reports
  • Embedded Chat FAQs
  • Triggered Messages
  • IVR
  • Call Masking

Estate – $49 per agent/month (yearly)

  • Everything in Garden
  • Ticket Assignment Automation
  • Custom Roles
  • Portal Customization
  • Enterprise Reporting
  • Multiple SLAs and Timezones
  • Support Bot
  • In-app Chat Campaigns
  • Smart Call Escalations
  • Call Barging and Monitoring

Forest – $109 per agent/month (yearly)

  • Everything in Estate
  • Sandbox
  • IP Whitelisting
  • Data Centre Location
  • HIPAA Compliance
  • Extendable API Rate Limit
  • Co-browsing
  • Multilingual Chat FAQs
  • Holiday Routing for Phone Calls

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Honda, 3M, Hugo Boss, Petronas, Sony Pictures, University of Pennsylvania, Unicef

Integrations

Freshdesk offers out-of-the-box integrations with a wide range of popular business applications such as CRM systems, invoicing tools, and eCommerce solutions, among others. Freshdesk is tightly integrated with Google Apps including Analytics, Contacts, Calendar, Hangouts, Drive, and Gmail. These integrations enable a slew of additional capabilities including the ability to schedule customer calls, attach large files to tickets, and much more. Some of the other integrations include Box, Campaign Monitor, Dropbox, Freshbooks, Jiira, LogMeIn, Mailchimp, Slack, Shopify, Salesforce, SurveyMonkey, Xero and Zapier.

Freshdesk also integrates with the following applications:

  • Facebook
  • Twitter
  • SugarCRM
  • Capsule
  • Harvest
  • Gmail Gadgets
  • Google tools
  • Dropbox
  • HelpOnClick
  • Snap Engage
  • iContact
  • Zoho CRM
  • Freshchat
  • Nimble
  • FetchFlow
  • Knowlarity
  • Highrise
  • Olark
  • Microsoft Teams
  • Constant Check
  • Userlike
  • Magento
  • Woo Themes
  • OneSky
  • FreshPlugs
  • RESTful API

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Freshdesk is the winner of our Best Help Desk Software Award for 2018 and an efficient and reliable help desk solution. It includes a great free trial plan.

Company Email

support@freshdesk.com

Contact No.

Company's Address

311 California Street
San Francisco, CA 94104
USA

When you pick a app that you think will be an actual asset for your company you shouldn’t only focus on what professionals have to say about it. Very often personal experience with the app will vary, depending on your own goals and requirements. This is why in our reviews we also offer our User Satisfaction Rating for every product to give you an immediate impression of how real users of Panopta and KioWare evaluate their contact with the software. Our algorithm is based on advanced analysis of product mentions on other sites, social media and blogs, so you will receive a comprehensive and credible landscape of what other users think about every service. In this case Panopta got a total satisfaction rating at 100% while for KioWare 83% of users claim they had a positive experience with it.

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