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Compare PagerDuty vs Liaison ALLOY Platform

What is better PagerDuty or Liaison ALLOY Platform? Finding the ideal IT Management Software product is all about evaluating different solutions and figuring out the top software for your specific needs. Our unique algorythm will give you a quick look at the general rating of PagerDuty and Liaison ALLOY Platform. For total quality and performance, PagerDuty scored 8.9, while Liaison ALLOY Platform scored 7.9. On the other hand, for user satisfaction, PagerDuty earned 97%, while Liaison ALLOY Platform earned 100%.

Below it's also possible to check their functionalities, terms, plans, etc. to find out which application will be more appropriate for your company. An important aspect to check is if the software lets you to toggle on/off permissions on different types of users to limit the exposure of any sensitive business data.

People who don't have much time or want a IT Management Software recommendation from our experts might want to investigate these top choices for the current year: Norton Security, Avira Antivirus Server, Cloudflare.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.9

User Satisfaction

CUSTOMER EXPERIENCE 97%

Pricing

Starting from $9

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Event Grouping & Enrichment
  • Reliable & Rich Alerting
  • Scheduling & Automated Escalations
  • Mobile Incident Management
  • Real-Time Collaboration
  • System & User Reporting
  • Always-On, Guaranteed Delivery
  • Enterprise-Grade Security & Controls
  • Service Grouping

Pricing Info

Lite Plan – $9/month/user (annual billing) or $10/month/user

  • Unlimited SMS, Phone Alerts (USA and Canada)
  • Reliable Alerting
  • 100+ Integrations
  • Automatic Escalation
  • Support Knowledge Base

Basic Plan – $29/month/user (annual billing) or $34/month/user

  • All Lite Plan features
  • 25 Global SMS and Phone Alerts
  • On-call Schedules
  • Incident Urgencies
  • Email Support
  • 500 API Requests Monthly
  • 1 Year Data Retention

Standard Plan – $49/month/user (annual billing) or $59/month/user

  • All Basic Plan features
  • Unlimited Global SMS and Phone Alerts
  • Enterprise Integrations
  • Advanced Analytics
  • Single Sign-on
  • Team Organization
  • Unlimited API Requests
  • Custom Incident Urgencies
  • Phone + Email Support
  • Unlimited Data Retention
  • Service Agreements

Enterprise Plan – $99/month/user (annual billing)

  • All Standard Plan features
  • Dedicated Customer Success Manager
  • Customized SLAs
  • Unlimited Read-Only Users
  • Downtime Insurance Protection

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

AirBNB, Okta, E-Harmony

Integrations

PagerDuty integrates with many business systems and applications including:

  • Ansible
  • Apica
  • App Dynamics
  • App Formix
  • Aruba
  • Catchpoint
  • Bitium
  • BMC Remedy
  • Desk.com
  • Flowdock
  • Freshservice Gitter
  • Glip
  • Demisto
  • Crashlyticcs
  • Ghost Inspector
  • Honeybadger
  • HP Sitscope
  • Kayako
  • Keynote
  • Intellinote
  • LogicMonitor
  • MailHop
  • Microsoft Azure
  • Monitis
  • Okta
  • Slack
  • Raygun
  • Opsee
  • Zapier
  • Zendesk

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

PagerDuty is an incident management platform that provides reliable incident notifications via email, push, SMS, and phone, as well as automatic escalations, on-call scheduling, and other functionality to help teams detect and fix infrastructure problems quickly.

Company Email

support@pagerduty.com

Contact No.

Company's Address

600 Townsend St., #200
San Francisco, CA 94103

NOAWARDS
YET

SmartScore™

OUR SCORE 7.9

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $5,000

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

A. Integration Module

  • Integrates, converts, and delivers data between any two application end points
  • Supports all integration patterns: A2A, B2B/EDI, cloud services, ETL, hybrid, and MFT
  • Applies complex pre- and post-processing guidelines for data cleansing and enrichment

B. Data Management Module

  • Utilizes big data technology for large-scale computing and storage
  • Holds metadata and payload data in central repository aka data lake
  • Manages writing and reading of data through APIs
  • Reveals data on demand via schema-on-read technology

C. Data visibility layer

  • Uses a Web dashboard to provide real-time windows into other two modules
  • Tracks activities such as data flow, integration status, and payload profile
  • Provides launching point from which to view and report on the data model
  • Integrates seamlessly with leading third-party reporting tools

Pricing Info

Liaison ALLOY Platform offers three enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business:

CORE Standard Integration

  • Starts at $5,000 / Month
  • B2B Gateway – EDI
  • B2B Integration – MFT
  • Standard Application Integrations
  • Security

PREMIUM Complex Integration and Data Management

  • Starts at $15,000/month
  • All compounds included in Core, plus:
  • Master Data Management
  • Data Views
  • Enterprise Application Integrations

ELITE Custom Integration & Data Management

  • Quote basis
  • All compounds included in Premium, plus:
  • Data Management
  • Streaming Integration

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Georgia Health Connect; Creative Bath Products,Inc.; KN Platech America Corporation

Integrations

Liaison ALLOY Platform integrates with the following business systems and applications:

  • Annaghabane Consulting
  • Ariba SAP
  • Aspen Systems
  • Aurora Technologies
  • BPS Live
  • Blue Ridge Inventory
  • Business Systems Integrators
  • CGI AMS Advantage
  • CNET Content
  • CompuSys
  • Coupa
  • Cybercom Finland
  • DataDivider
  • Doppio Group
  • EXOStar
  • GraceBlood
  • Heeros
  • Hughes Systems
  • InnoFactor
  • JRX Services
  • Magneto
  • McANA EDI Inc.
  • MBS Dev
  • MS Dynamics
  • NetSuite
  • Nettitude Group
  • PAEBSA
  • PMC America
  • Progress Data Direct
  • Randtronics Pty Ltd
  • Royal 4 Systems
  • SAP
  • SciQuest
  • Sikich
  • Sitcur
  • Software AG
  • Tangible Security
  • TECSYS
  • TIBCO
  • VL (formerly Virtual Logistics Inc.)
  • VISA
  • Yunhui

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

The Liaison ALLOY Platform is a dPaaS or Data Platform as a Service technology that uses a data-centric approach to address integration, data management, and data visibility needs of enterprises.

Company Email

sales@liaison.com

Contact No.

Company's Address

3157 Royal Drive, Suite 200
Alpharetta, GA 30022
USA

Opsgenie

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.2

User Satisfaction

CUSTOMER EXPERIENCE 98%

Pricing

Starting from $9

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Incident management
  • Action mapping and reliable alerting systems
  • On-call management and escalations
  • Advanced post-incident analysis and reporting
  • Real-time incident event tracking
  • Service-aware management
  • Incident command center
  • Web conference bridge
  • Stakeholder communications
  • Multiple integrations
  • Native mobile application

Pricing Info

Available pricing plans:

Free

  • Up to 5 users
  • Unlimited number of alerts
  • Email notifications (unlimited)
  • Android/iOS push notifications (unlimited)
  • 100 SMS notifications (US and Canada)
  • 100 SMS notifications (International)
  • iOS and Android mobile applications
  • API request limits depending on the number of users x1000
  • Team-based organization and visibility
  • Data segmentation
  • On-call management (schedules, escalation, and routing rules)
  • Optional alert fields
  • Alert lifecycle tracking
  • Alert classification (tags)
  • Monitoring integrations
  • ChatOps integrations
  • 3-month data retention
  • Community customer support coverage

Essentials – $11/user/month ($9/user/month when billed annually)

  • Unlimited alerts, email, and android/iOS push notifications.
  • US and Canada SMS/Voice notifications
    • number of user x100
    • $0.10 per additional notification
  • International SMS/Voice notifications
    • number of users x25
    • $0.35 per additional notification
  • API request limits depending on the number of users x1000.
  • iOS, Android, and Blackberry Dynamics mobile app
  • Monitoring and ChatOps integrations
  • Customizable bi-directional integrations with Jira Software and Jira Service Desk
  • Downloadable and schedulable reports
  • Resource usage reports
  • 6-month data retention
  • Email and chat support

Standard – $23/user/month ($19/user/month when billed annually)

  • All Essential plan features
  • Unlimited SMS/Voice notifications for US and Canda and international territories.
  • Unlimited access to Opsgenie APIs
  • Rich actionable alerts
    • Automated Opsgenie actions
    • Advanced alert enrichment
    • Advanced alert customization
    • Custom alert actions
    • Alert and notification policies
  • Customizable bi-directional integrations
    • Outbound integrations
    • Bi-directional integration with Jira Software and Jira Service Desk
    • Bi-directional integrations with ITSM Tools
    • Integrations with in-house/on-premise systems
    • Action mapping system
  • Incoming phone call routing
    • $10/number/month if from a phone number (1 free)
    • $0.10/minute if from within US and Canada territories (100 minutes free)
    • $0.35/minute for international calls
  • Heartbeat monitoring
  • Single sign-on access
  • Custom user roles
  • Central notification rule management
  • Advanced reporting analytics 
    • Downloadable and schedulable reports
    • Resource usage reports
    • Monthly overview analytics
    • Operational efficiency analytics
    • On-call analytics
  • 1-year data retention 

Enterprise – $35/user/month ($29/user/month when billed annually)

  • All Standard plan features
  • External services
  • Service status pages
  • Service subscriptions
  • Service and infrastructure health analysis
  • Team-based service management
  • Planning and scenarios
  • Alert to incident roll-up
  • Incident command center
  • Advanced post-incident analysis
  • Incident postmortems
  • Real-time incident event tracking
  • Web conference bridge
  • Free stakeholder communications
  • Data encryption
  • Conference attendance and efficiency analytics
  • Post-incident analysis reporting
  • Service and infrastructure health analysis
  • Unlimited data retention
  • 24/7 email, chat, and phone support

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

The Washington Post, Bitly, Looker

Integrations

Opsgenie integrates with more than 200 applications including popular ITSM and ticketing, monitoring, and chat tools, as well as other communication and collaboration systems. Below are some of them:

  • AirBrake
  • Amazon CloudTrail
  • API
  • Atlassian Statuspage
  • Azure
  • Bamboo
  • BigPanda
  • Bitbucket
  • Campfire
  • Catchpoint

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A comprehensive incident management system that facilitates issue forecasting, reporting, and resolution.

Company Email

sales@opsgenie.com

Contact No.

Company's Address

465 Pine Street
San Francisco, CA 94104
USA

Every time you select a product that you think will be an actual asset for your business you shouldn’t just pay attention to what professionals have to say about it. Very often individual experience with the software may be different, depending on your own goals and needs. That’s why in our reviews we also provide our User Satisfaction Rating for each software to give you a quick overview of how actual users of PagerDuty and Liaison ALLOY Platform estimate their contact with the product. Our system is based on detailed analysis of product mentions on other sites, social networks and blogs, so you will obtain a complete and reliable landscape of what other people think about each software. In this example PagerDuty has a total satisfaction rating at 97% while for Liaison ALLOY Platform 100% of people say they had an enjoyable experience with it.

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