OXON
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Inbound calls for customer service and support
- Outbound calls for sales, marketing, and data collection
- Productivity tools
- Workforce management and optimization
- Quality and customer experience management
- B2B sales platform
- Security and Compliance
- Web chat
- Social media communications (Facebook and Twitter)
Pricing Info
Pricing Info
OXON offers 2 enterprise pricing plans for users to choose from. Give the details a look, and select your plan:
Business – €39/user/month
- Inbound Campaigns
- Centralized Database
- Enhanced Caller ID
- IVR – interactive voice recognition
- Free Call Recording
- Skill-based & Data-driven Routing Using Full Context
- Virtual Hold & Prioritized Call-Backs
- Individual and Group Voicemail
- Advanced call control features
- Single Customer View Console
- Case Management & Agent Collaboration
- Multi-Option Transferring
- Reporting, Analytics, and Business Intelligence
- Multichannel ACD for Voice, Email, Chat, & Social
- Email ticketing / Auto-acknowledgement templates
- Automatic email and SMS template sending after the call
- Proactive Notifications
Enterprise – €69/user/month
- All Business features
- Voice of the Customer
- Net Promoter Score
- Predictive Dialer
- Proactive survey management tool for telemarketing surveys
- Mass email and mass SMS sending
- CRM for B2B clients
- Make calls and send emails from the system.
- Tasks creation and monitoring
- Client history including all communication channels in one place
- Priority based chat queue
- Customer interaction history. View what your customer did in the past.
- Setting a position of chat widget
- Customizable greetings
Integrations
Integrations
OXON integrates with the following business systems and applications:
- Salesforce
- Zendesk
- Genesys
- Avaya
- Microsoft Dynamics
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
OXON is a cloud based contact centre management software, providing enterprise grade communication abilities.
Company Email
info@oxontech.com
Contact No.
Company's Address
Tumėno st. 4 – 54
LT-01109, Vilnius
Lithuania
OXON Comparisons
Popular OXON Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Team Inbox
- Saved Replies and Templates
- Language Translations
- Dynamic Contact Segmentation
- Group Messaging
- Custom Fields and Properties
- Automated Workflow Engine
- Filters and Conditions
- Powerful Automated Actions
- Analytics
- Multi-channel Messaging
- Internal Notes
- Delayed Messages
- Autoresponder
- MMS & Animated GIF support
Pricing Info
Medallia Concierge offers custom SMB and enterprise pricing based on your specific needs. Contact the vendor for a quote.
Integrations
Medallia Concierge integrates with the following business systems and applications:
- Facebook Messenger
- Line
- Oracle Opera
- Focus
- Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Hyatt, Chronic Ink, WeightWatchers
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Zingle is a software solution which enables businesses to communicate with customers through text messaging.
Company Email
info@zingle.me
Contact No.
Company's Address
Camino Vida Roble
92011 Carlsbad, California
USA
Medallia Concierge Comparisons
Popular Medallia Concierge Alternatives
In case you are still having second thoughts about which software will perform best in your case it might be a sound idea to analyze each service’s social metrics. These metrics are quite often a way to see how popular each solution is and how large is its online presence. For instance OXON Twitter account has currently 0 followers. At the same time Medallia Concierge Twitter is followed by 1551 people.
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