OXON
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Inbound calls for customer service and support
- Outbound calls for sales, marketing, and data collection
- Productivity tools
- Workforce management and optimization
- Quality and customer experience management
- B2B sales platform
- Security and Compliance
- Web chat
- Social media communications (Facebook and Twitter)
Pricing Info
Pricing Info
OXON offers 2 enterprise pricing plans for users to choose from. Give the details a look, and select your plan:
Business – €39/user/month
- Inbound Campaigns
- Centralized Database
- Enhanced Caller ID
- IVR – interactive voice recognition
- Free Call Recording
- Skill-based & Data-driven Routing Using Full Context
- Virtual Hold & Prioritized Call-Backs
- Individual and Group Voicemail
- Advanced call control features
- Single Customer View Console
- Case Management & Agent Collaboration
- Multi-Option Transferring
- Reporting, Analytics, and Business Intelligence
- Multichannel ACD for Voice, Email, Chat, & Social
- Email ticketing / Auto-acknowledgement templates
- Automatic email and SMS template sending after the call
- Proactive Notifications
Enterprise – €69/user/month
- All Business features
- Voice of the Customer
- Net Promoter Score
- Predictive Dialer
- Proactive survey management tool for telemarketing surveys
- Mass email and mass SMS sending
- CRM for B2B clients
- Make calls and send emails from the system.
- Tasks creation and monitoring
- Client history including all communication channels in one place
- Priority based chat queue
- Customer interaction history. View what your customer did in the past.
- Setting a position of chat widget
- Customizable greetings
Integrations
Integrations
OXON integrates with the following business systems and applications:
- Salesforce
- Zendesk
- Genesys
- Avaya
- Microsoft Dynamics
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
OXON is a cloud based contact centre management software, providing enterprise grade communication abilities.
Company Email
info@oxontech.com
Contact No.
Company's Address
Tumėno st. 4 – 54
LT-01109, Vilnius
Lithuania
OXON Comparisons
Popular OXON Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Ratings & Reviews
- Fast & Accurate Moderation
- Powerful Analytics
- Full Visual Customizability
- Integrated Customer Profiles
- Scalability
- Mobile-First Design
- Social Answers
- Q&A Base
- Knowledge Base Integration
- SEO Benefits
- Visual Reviews
- Galleries
- Fully-Featured Visual CMS
- Automated SKU Matching
- Automatically Acquired User Rights
- Easy Integrations
- Open API
Pricing Info
TurnTo is priced on quote basis, meaning that the company will tailor a specific enterprise pricing offer for your business, depending on your needs and expectations. Contact them to request your quote.
Integrations
TurnTo Network is an open API system which you can integrate with every business systems and applications you may be using. Some of the most prominent integrations include:
- Tealium
- Demandware
- Mozu Marketplace
- Magento
- Google Apps
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Raymour & Flanigan, Sur La Table, Tiger Fitness Inc, XO Group Inc
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Innovative customer content suite with many useful modules for online retailers which updates the process of collecting reviews and ratings in a variety of ways.
Company Email
Contact No.
Company's Address
150 W 30th Street, Suite 1200
New York, NY 10001
USA
TurnTo Comparisons
Popular TurnTo Alternatives
No CRM Software will manate to cover all the requirements of a company. Even though key functionalities of OXON and TurnTo should matter you should also carefully examine the integrations offered by each app. In many cases your team will already be working with some other SaaS software in your company and it’s definitely better to opt for software that integrate well with each other. If you do that you can be certain of an effortless transfer of information between your teams and software used, which can considerably reduce time spent on migrating between one solution and the other.
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