OXON
vsOXON
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Inbound calls for customer service and support
- Outbound calls for sales, marketing, and data collection
- Productivity tools
- Workforce management and optimization
- Quality and customer experience management
- B2B sales platform
- Security and Compliance
- Web chat
- Social media communications (Facebook and Twitter)
Pricing Info
Pricing Info
OXON offers 2 enterprise pricing plans for users to choose from. Give the details a look, and select your plan:
Business – €39/user/month
- Inbound Campaigns
- Centralized Database
- Enhanced Caller ID
- IVR – interactive voice recognition
- Free Call Recording
- Skill-based & Data-driven Routing Using Full Context
- Virtual Hold & Prioritized Call-Backs
- Individual and Group Voicemail
- Advanced call control features
- Single Customer View Console
- Case Management & Agent Collaboration
- Multi-Option Transferring
- Reporting, Analytics, and Business Intelligence
- Multichannel ACD for Voice, Email, Chat, & Social
- Email ticketing / Auto-acknowledgement templates
- Automatic email and SMS template sending after the call
- Proactive Notifications
Enterprise – €69/user/month
- All Business features
- Voice of the Customer
- Net Promoter Score
- Predictive Dialer
- Proactive survey management tool for telemarketing surveys
- Mass email and mass SMS sending
- CRM for B2B clients
- Make calls and send emails from the system.
- Tasks creation and monitoring
- Client history including all communication channels in one place
- Priority based chat queue
- Customer interaction history. View what your customer did in the past.
- Setting a position of chat widget
- Customizable greetings
Integrations
Integrations
OXON integrates with the following business systems and applications:
- Salesforce
- Zendesk
- Genesys
- Avaya
- Microsoft Dynamics
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
OXON is a cloud based contact centre management software, providing enterprise grade communication abilities.
Company Email
info@oxontech.com
Contact No.
Company's Address
Tumėno st. 4 – 54
LT-01109, Vilnius
Lithuania
OXON Comparisons
Popular OXON Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Social Monitoring and Listening
- Fast Customer Engagements
- Opportunity Finder
- Review Monitoring
- Customer Feedback
- Text Analytics
Pricing Info
Reputology offers three enterprise pricing plans for businesses with varying needs and budget. Give the details a look, and select your plan:
Single Location – $25/month
- 5 Users
- Dashboard
- Analytics
- Workflow
- Support per location
Multiple Locations – Contact For Pricing
- Unlimited Users
- Dashboard
- Analytics
- Workflow
- Support
- Professional Services Available
Agencies – Contact For Pricing
- Unlimited Users and Multiple Orgs
- Dashboard
- Analytics
- Workflow
- Support
- Whitelabeling
Integrations
Reputology integrates with the following business systems and applications:
- Yelp
- Google My Business
- Hootsuite
- Foursquare
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Hillstone Restaurant, Gold's Gym, House of Blues
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Reputology monitors reviews & collects feedback so that you can make your business better.
Company Email
support@reputology.com
Contact No.
Company's Address
86 Idora Avenue
San Francisco, CA 94127
USA
Reputology Comparisons
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Both OXON and Reputology were reviewed by a team of independent B2B experts who prepared a full study of all core elements of every service. Their ultimate rating was prepared with unique SmartScore algorithm that gives a separate partial score to each component like: main functionalities, client support, mobile support, security, customer satisfaction as well as market presence. We realize useful features are not the only factor important to a company so we do our best to pay attention to all facets of a solution prior to giving it a final rating.
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