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Compare Output Messenger vs inContact

What is better Output Messenger or inContact? Selecting the right Communications Software for your organization is not that easy with a lot of functions, choices, and offers to choose from. On the other hand, relying on our website will make it possible for you to streamline the necessary steps by getting all main apps in one location.

As an illustration, you can contrast Output Messenger and inContact for their functions and overall scores, namely, 8.0 and 8.2, respectively. Similarly, you can compare which product has better general user satisfaction rating: 92% (Output Messenger) and 91% (inContact) to find out which one is the better option for your organization. Don’t simply buy the solution with the cheapest price, but the solution that offers the best value.

We are aware that not all people have enough time to try out dozens of various products, so we created a list of suggestions that you may find useful. Our top selections for the Instant Messaging Software category are: Jabber, Slack, Skype.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 92%

Pricing

Starting from $30

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • On-premise Chat Server
  • Instant Messaging
  • Group Chat
  • Chat Room
  • Announcements
  • Fastest File Transfer
  • OTR (Off-the-Record) Messaging
  • Voice & Video Conferencing
  • Remote Desktop Sharing
  • Unlimited Chat History
  • Users Status History
  • Screen Clipper
  • Acknowledgement Messages
  • Read Notifications
  • Reply and Forward messages
  • Sticky Notes
  • Internal Mailing
  • Reminders
  • Alert on Status Change
  • Hide User/Group
  • Custom Status With Auto Reply
  • Preset Message/Escape Message
  • Multiple Views
  • Mobile App: Instant Messaging
  • Mobile App: File Transfer
  • Active Directory support
  • Sync across devices and Browser support
  • Integration with your Favorite apps

Pricing Info

Output Messenger offers two enterprise pricing licenses for users to choose from. Here are the details of each:

FREE License for Lifetime

  • 3 Users

Perpetual License

  • 5 users – $70 ($14/user)
  • 100 Users – $1,200 ($12/user)
  • 200 Users – $2,000 ($20/user)
  • 500 Users – $3,500 ($7/user)
  • 999 Users – $4,995 ($5/user)

Annual Licensing, valid for 1 year

  • 5 users – $30/year ($6/user)
  • 100 Users – $500/year ($5/user)
  • 200 Users – $800/year ($4/user)
  • 500 Users – $1,500/year ($3/user)
  • 999 Users – $1,998/year ($2/user)

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Output Messenger integrates with your favorite apps easily through the standard API/Addon. Additionally, you can chat with your customers/website visitors in real time and increase your sales by integrating the Live Chat software Output Desk through the standard API/Addon. You also can integrate your other favorite apps easily with Output Messenger.

It also offers the following integration options:

  • Output Time – Powerful project management and time tracking software
  • Output Desk – Simple Live Chat software to turn your visitors into customers
  • Output Wall – Private Social Network to connect socially with your team

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Output Messenger enhances internal communications and can function as a private secure messenger for your office.

Company Email

support@srimax.com

Contact No.

Company's Address

Srimax Software System Private Limited,
256A, P.K.S.A.Road,
Sivakasi-626123,
India

NOAWARDS
YET

SmartScore™

OUR SCORE 8.2

User Satisfaction

CUSTOMER EXPERIENCE 91%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Automatic Call Distributor (ACD)
  • Interactive Voice Response (IVR)
  • Workforce Optimization (WFO)
  • Workforce Management (WFM)
  • Cloud Contact Center Platform
  • ECHO Customer Survey
  • Call Center Software

Pricing Info

Get in touch with iContact directly to discuss pricing details.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Activision, Frontline Call Center, Schumacher Group

Integrations

inContact supports integrations with the following business systems and applications:

  • Zendesk
  • Salesforce 1 Platform
  • Firefly

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

InContact offers innovative call center technology and capabilities of providing contact center service

Company Email

Contact No.

Company's Address

7730 South Union Park Avenue, Suite 500
Salt Lake City, UT 84047

RingCentral

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.7

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

Starting from $19.99

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Cloud PBX
  • Auto-Receptionist
  • Call Forwarding
  • (Automated) Call Recording
  • Video Conferencing
  • Audio Conferencing
  • Online Meetings
  • Internet Fax
  • Voicemail and Greeting
  • Voicemail-to-Email
  • Visual Voicemail
  • Multi-level IVR
  • Call Reports
  • Extensions
  • Toll-Free and Local Numbers
  • Online Meetings
  • Collaboration
  • Unlimited Business SMS
  • 3rd-party Integrations (Google, Salesforce, etc)
  • Mobile & Desktop Apps (iOS and Android)
  • Directory Listing
  • International Numbers
  • Role-Based Access Control
  • User Templates
  • Music on Hold
  • Dial-by-Name Directory
  • Call Monitoring
  • Single Sign-On
  • RingCetral Global Office
  • Hot Desking
  • Secure VoIP Service
  • Caller ID Control
  • RingConnect CloudConnect
  • RingOut
  • RingMe
  • Desk Phones
  • Conference Phones
  • Cordless Phones
  • VoIP Headsets
  • Analog Adapters
  • Answering Rules
  • Presence
  • Call Flip
  • Call Park
  • Call Screening
  • Shared Lines
  • Intercom
  • Paging
  • Call Logs
  • Team Collaboration
  • Personal Demo

Pricing Info

RingCentral offers the following SMB and enterprise pricing plans for users to choose from. You may check out their free 15-day trial to try their premium features for a maximum of 5 users with 50-minute talk time each. Once the trial is done, you may cancel or opt for any of the plans below. It’s worth noting that the cost of the plan is based on the number of users. The more users you have, the lesser the amount of the monthly plan.

Essentials – starting from $19.99/month/user

  • Billed annually
    • 2-10 users – $19.99/month/user
    • 1 user – $29.99/month/user
  • Billed monthly
    • 2-10 users – $29.99/month/user
    • 1 user $39.99/month/user
  • Up to 10 users
  • Toll-free or local number
  • 100 toll-free minutes/month
  • 4 people video conferencing

Standard – starting from $19.99/month/user

  • Billed annually
    • 1,000-9,999 users – $19.99/month/user
    • 100-999 users – $22.99/month/user
    • 2-99 users – $24.99/month/user
    • 1 user – $34.99/month/user
  • Billed monthly
    • 1,000-9,999 users – $29.99/month/user
    • 100-999 users – $32.99/month/user
    • 2-99 users – $34.99/month/user
    • 1 user – $49.99/month/user
  • Unlimited users
  • Toll-free or local number
  • 1,000 toll-free minutes/month
  • 4 people video conferencing
  • Unlimited internet fax

Premium – starting from $29.99/month/user

  • Billed annually
    • 1,000-9,999 users – $29.99/month/user
    • 100-999 users – $32.99/month/user
    • 2-99 users – $34.99/month/user
    • 1 user – $44.99/month/user
  • Billed monthly
    • 1,000-9,999 users – $39.99/month/user
    • 100-999 users – $42.99/month/user
    • 2-99 users – $44.99/month/user
    • 1 user – $54.99/month/user
  • Unlimited users
  • Toll-free or local number
  • 2,500 toll-free minutes/month
  • 50 people video conferencing
  • Unlimited internet fax
  • Automatic call recording

Ultimate – starting from $39.99/month/user

  • Billed annually
    • 1,000-9,999 users – $39.99/month/user
    • 100-999 users – $42.99/month/user
    • 2-99 users – $49.99/month/user
    • 1 user – $59.99/month/user
  • Billed monthly
    • 1,000-9,999 users – $49.99/month/user
    • 100-999 users – $52.99/month/user
    • 2-99 users – $59.99/month/user
    • 1 user – $69.99/month/user
  • Unlimited users
  • Toll-free or local number
  • 10,000 toll-free minutes/month
  • 75 people video conferencing
  • Unlimited internet fax
  • Automatic call recording
  • Voicemail-to-text

For businesses with more than 10,000 users, you may contact the vendor for a custom quote.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

BMW, Deep South, Smart Warehousing, Binswanger Glass

Integrations

RingCentral supports integrations with the following business systems and applications:

  • Box
  • Google
  • Outlook
  • Salesforce
  • Zendesk
  • Desk.com
  • Microsoft
  • Dropbox
  • Okta
  • Oracle Sales Cloud
  • ServiceNow
  • Zendesk

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

RingCentral won our Best Phone System award. It's a perfect cloud phone system designed to make business communications easier.

Company Email

Contact No.

Company's Address

RingCentral, Inc.
20 Davis Drive
Belmont, CA 94002
USA

The apps compared on this page are merely a small part of our full Communications Software category and you should take into account that there may be more desirable options out there. If you want to guarantee you make the best possible choice for your business we definitely suggest that you try out more solutions first. You may also want to consult our top 10 Communications Software list to find out which apps are now the highest-rated ones and leaders in the market.

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