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Compare Output Messenger vs Hiver

What is better Output Messenger or Hiver? When choosing the appropriate Communications Software for your enterprise it is suggested that you evaluate the features, pricing, and other critical information regarding the product and vendor. Here, you can check the parallels and differences between Output Messenger (overall score at 8.0 and user satisfaction at 92%) and Hiver (overall score at 8.5 and user satisfaction at 100%).

It's also possible to look at their unique details, like functions, plans, rates, conditions, etc. Similarly, read the terms thoroughly for information on extra charges, including, setup fees, separate support plan, upgrade fees, disk space fees, and other similar charges.

We are aware that not all businesses have enough time to examine a wide range of various solutions, so we came up with a list of suggestions that you may find useful. Our top selections for the Instant Messaging Software category are: Slack, Skype, Jabber.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 92%

Pricing

Starting from $30

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • On-premise Chat Server
  • Instant Messaging
  • Group Chat
  • Chat Room
  • Announcements
  • Fastest File Transfer
  • OTR (Off-the-Record) Messaging
  • Voice & Video Conferencing
  • Remote Desktop Sharing
  • Unlimited Chat History
  • Users Status History
  • Screen Clipper
  • Acknowledgement Messages
  • Read Notifications
  • Reply and Forward messages
  • Sticky Notes
  • Internal Mailing
  • Reminders
  • Alert on Status Change
  • Hide User/Group
  • Custom Status With Auto Reply
  • Preset Message/Escape Message
  • Multiple Views
  • Mobile App: Instant Messaging
  • Mobile App: File Transfer
  • Active Directory support
  • Sync across devices and Browser support
  • Integration with your Favorite apps

Pricing Info

Output Messenger offers two enterprise pricing licenses for users to choose from. Here are the details of each:

FREE License for Lifetime

  • 3 Users

Perpetual License

  • 5 users – $70 ($14/user)
  • 100 Users – $1,200 ($12/user)
  • 200 Users – $2,000 ($20/user)
  • 500 Users – $3,500 ($7/user)
  • 999 Users – $4,995 ($5/user)

Annual Licensing, valid for 1 year

  • 5 users – $30/year ($6/user)
  • 100 Users – $500/year ($5/user)
  • 200 Users – $800/year ($4/user)
  • 500 Users – $1,500/year ($3/user)
  • 999 Users – $1,998/year ($2/user)

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Output Messenger integrates with your favorite apps easily through the standard API/Addon. Additionally, you can chat with your customers/website visitors in real time and increase your sales by integrating the Live Chat software Output Desk through the standard API/Addon. You also can integrate your other favorite apps easily with Output Messenger.

It also offers the following integration options:

  • Output Time – Powerful project management and time tracking software
  • Output Desk – Simple Live Chat software to turn your visitors into customers
  • Output Wall – Private Social Network to connect socially with your team

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Output Messenger enhances internal communications and can function as a private secure messenger for your office.

Company Email

support@srimax.com

Contact No.

Company's Address

Srimax Software System Private Limited,
256A, P.K.S.A.Road,
Sivakasi-626123,
India

NOAWARDS
YET

SmartScore™

OUR SCORE 8.5

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $14

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Collaborative inbox for teams
  • Shared Mailboxes
  • Saas helpdesk software
  • Email Delegation for Gmail
  • Share Emails in Gmail
  • Shared Gmail Labels
  • Email notes for Gmail
  • Email reminders and snooze

Pricing Info

Hiver offers a 14-day free trial and three SMB and enterprise pricing  plans. A 15% can be saved on yearly billing.  Give the details a look, and select the best plan for your business.

Plus Plan – $14/user/mo (yearly) or $18/user/mo (monthly)

  • 2 Shared Mailboxes
  • 100 Shared Labels
  • Shared Drafts
  • Email Templates
  • Collision Detection

Premium Plan – $22/user/mo (yearly) or $27/user/mo (monthly)

Everything in Plus Plan, and

  • 10 Shared Mailboxes
  • 250 Shared Labels
  • Email Permalinks
  • Automations
  • Analytics

Enterprise Plan – $34/user/mo (yearly) or $40/user/mo (monthly)

  • Everything in Premium Plan, and
  • 25 Shared Mailboxes
  • 2500 Shared Labels
  • Dedicated CSM
  • Priority Support
  • Contact the vendor for a custom quote

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Litmus, OOKLA, Pinterest, Change.org

Integrations

Hiver integrates with the following business systems and applications:

  • Zapier
  • Salesforce
  • Slack

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Hiver is an amazingly simple way to way to share useful emails and attachments, assign tasks, and track status on Support and Sales queries.

Company Email

support@hiverhq.com

Contact No.

Company's Address

Hiver
Stanford Financial Square
2600 El Camino Real, Suite 403
Palo Alto, CA 94306
USA

RingCentral

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.7

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

Starting from $19.99

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Cloud PBX
  • Auto-Receptionist
  • Call Forwarding
  • (Automated) Call Recording
  • Video Conferencing
  • Audio Conferencing
  • Online Meetings
  • Internet Fax
  • Voicemail and Greeting
  • Voicemail-to-Email
  • Visual Voicemail
  • Multi-level IVR
  • Call Reports
  • Extensions
  • Toll-Free and Local Numbers
  • Online Meetings
  • Collaboration
  • Unlimited Business SMS
  • 3rd-party Integrations (Google, Salesforce, etc)
  • Mobile & Desktop Apps (iOS and Android)
  • Directory Listing
  • International Numbers
  • Role-Based Access Control
  • User Templates
  • Music on Hold
  • Dial-by-Name Directory
  • Call Monitoring
  • Single Sign-On
  • RingCetral Global Office
  • Hot Desking
  • Secure VoIP Service
  • Caller ID Control
  • RingConnect CloudConnect
  • RingOut
  • RingMe
  • Desk Phones
  • Conference Phones
  • Cordless Phones
  • VoIP Headsets
  • Analog Adapters
  • Answering Rules
  • Presence
  • Call Flip
  • Call Park
  • Call Screening
  • Shared Lines
  • Intercom
  • Paging
  • Call Logs
  • Team Collaboration
  • Personal Demo

Pricing Info

RingCentral offers the following SMB and enterprise pricing plans for users to choose from. You may check out their free 15-day trial to try their premium features for a maximum of 5 users with 50-minute talk time each. Once the trial is done, you may cancel or opt for any of the plans below. It’s worth noting that the cost of the plan is based on the number of users. The more users you have, the lesser the amount of the monthly plan.

Essentials – starting from $19.99/month/user

  • Billed annually
    • 2-10 users – $19.99/month/user
    • 1 user – $29.99/month/user
  • Billed monthly
    • 2-10 users – $29.99/month/user
    • 1 user $39.99/month/user
  • Up to 10 users
  • Toll-free or local number
  • 100 toll-free minutes/month
  • 4 people video conferencing

Standard – starting from $19.99/month/user

  • Billed annually
    • 1,000-9,999 users – $19.99/month/user
    • 100-999 users – $22.99/month/user
    • 2-99 users – $24.99/month/user
    • 1 user – $34.99/month/user
  • Billed monthly
    • 1,000-9,999 users – $29.99/month/user
    • 100-999 users – $32.99/month/user
    • 2-99 users – $34.99/month/user
    • 1 user – $49.99/month/user
  • Unlimited users
  • Toll-free or local number
  • 1,000 toll-free minutes/month
  • 4 people video conferencing
  • Unlimited internet fax

Premium – starting from $29.99/month/user

  • Billed annually
    • 1,000-9,999 users – $29.99/month/user
    • 100-999 users – $32.99/month/user
    • 2-99 users – $34.99/month/user
    • 1 user – $44.99/month/user
  • Billed monthly
    • 1,000-9,999 users – $39.99/month/user
    • 100-999 users – $42.99/month/user
    • 2-99 users – $44.99/month/user
    • 1 user – $54.99/month/user
  • Unlimited users
  • Toll-free or local number
  • 2,500 toll-free minutes/month
  • 50 people video conferencing
  • Unlimited internet fax
  • Automatic call recording

Ultimate – starting from $39.99/month/user

  • Billed annually
    • 1,000-9,999 users – $39.99/month/user
    • 100-999 users – $42.99/month/user
    • 2-99 users – $49.99/month/user
    • 1 user – $59.99/month/user
  • Billed monthly
    • 1,000-9,999 users – $49.99/month/user
    • 100-999 users – $52.99/month/user
    • 2-99 users – $59.99/month/user
    • 1 user – $69.99/month/user
  • Unlimited users
  • Toll-free or local number
  • 10,000 toll-free minutes/month
  • 75 people video conferencing
  • Unlimited internet fax
  • Automatic call recording
  • Voicemail-to-text

For businesses with more than 10,000 users, you may contact the vendor for a custom quote.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

BMW, Deep South, Smart Warehousing, Binswanger Glass

Integrations

RingCentral supports integrations with the following business systems and applications:

  • Box
  • Google
  • Outlook
  • Salesforce
  • Zendesk
  • Desk.com
  • Microsoft
  • Dropbox
  • Okta
  • Oracle Sales Cloud
  • ServiceNow
  • Zendesk

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

RingCentral won our Best Phone System award. It's a perfect cloud phone system designed to make business communications easier.

Company Email

Contact No.

Company's Address

RingCentral, Inc.
20 Davis Drive
Belmont, CA 94002
USA

Almost as essential as functionalities and customer support responsiveness are pricing plans given by Output Messenger and Hiver. Even though cost should not be the only aspect it’s definitely a key thing to consider. You should try to find a flexible pricing package that can be matched with your company size and effortlessly scaled up if your company develops. Be sure that you don’t choose packages that include complex tools that you won’t find useful and always make an effort to get in touch with the vendor directly because enterprises can often benefit from more affordable prices. You should also give a chance to a free trial or demo of each product to spend at least some time on actual work with the system. It’s a helpful experience that doesn’t ask you to spend any money and gives you a practical overview of what it feels like to work with Output Messenger and Hiver.

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