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Compare WhyQ vs. Orchard Collaboration

When you need an effective Customer Support Software product for your enterprise you have to invest time and evaluate a wide range of options. It doesn’t have to be tricky, and can be as quick as matching their traits in a table like the one below. You will also get a good idea how each product functions. For instance, on this page you can check Orchard Collaboration’s overall score of 7.3 and compare it against WhyQ’s score of 8.0; or Orchard Collaboration’s user satisfaction level at 97% versus WhyQ’s 100% satisfaction score. The comparison will allow you to see the strengths and weaknesses of each service, and choose which one suits you requirements better. On top of the rich features, the solution that is easy to understand and use is always the better choice. In case you you need to quickly locate the top Collaboration Software according to our review team we advise you take a look at these products: Wrike, Monday.com, Asana.
Software

WhyQ

VS

Orchard Collaboration

VS

WhyQ screenshot Orchard Collaboration screenshot
Pricing Details

Score

Our Score

8.0 ?

Our Score

7.3 ?

Client Experience

Client Experience

Client Experience

100% ?

Client Experience

97% ?

Price

Price

$95

Free

Price Scheme

Price Scheme

Free | Monthly payment | One-time payment | Quote-based Free
Full Review

Full Review

Product Info

Product Info

WhyQ technology provides an effortless way for customers to access your services without standing in line. The software automatically manages your customer queue workflow.
Orchard Collaboration is a free, open source project management, ticketing system, and collaboration framework created on top of Orchard CMS.
Quick Links
Client Types

Client Types

Small Business | Medium Business | Freelancers Small Business | Medium Business
Support Types

Support Types

Phone
Ticket
Training
Company's Address

Company's Address

PO BOX 1084
Chatswood, NSW Sydney
Australia
Pricing Details

Pricing Details

Learn more about WhyQ pricing Learn more about Orchard Collaboration pricing
Features

Features

WhyQ FEATURES

  • MS Virtual Queues
  • Data Capture
  • Display Queue Information
  • Customization Options
  • Local Numbers
  • Queue Management Marketing
  • Android/iOS Customer Self-Service
  • Optimized for any screen size

Orchard Collaboration FEATURES

Project Management
  • Activity-Stream per project, user
  • Add custom sub-sections to projects
  • Cardwall
  • Customizable project dashboard
  • Discussions per project
  • Follow / unfollow project items
  • Invite customers to projects
  • Milestone Planning
  • Milestones per project
  • Permissions controls per project
  • Tickets and issues per project
  • Wikis per project
Ticket Management
  • Add watchers to tickets
  • Automatic and customizable email replies
  • Automatic email notification
  • Automatic ticket assignment using workflows
  • Commenting and discussion on tickets
  • Create/relate tickets to the other items in the system
  • Custom ticket forms, custom ticket fields
  • Dynamic email templates
  • Email ticketing
  • Flexible mechanism to assign/share tickets
  • Unlimited level of tickets
Other Features
  • Integration with your own software and services
  • Workflows
  • Content management
Pricing Plans

Pricing Plans

WhyQ is available for free (1 employee and 1 queue), and offers a variety of payment options and bulk SMS rates for larger teams. Enterprise pricing is also available.

Free

  • 1 Employee
  • 100 Free SMS to test with
  • 1 Queue
  • Free Small Business Account
  • Customer Data

Pay As You Go – Bulk SMS Rates

  • Up to 20 Employees Across All Locations
  • iPad Customer Self Service
  • 10 Internal Queues
  • Corporate Branding Opportunities
  • No Lock-In Contract
  • Customer Data

Enterprise – $149/95/month

  • up to 200 employees across all locations
  • 1,700 Included SMS Messages Per Month
  • Up to 125 Queues
  • No Lock-In Contract
  • Custom Development and API Integration
  • Corporate Branding Opportunities
  • Customer Data

Orchard Collaboration is a system available completely for free.

Contact No.

Contact No.

+1300-515-442
Contact Email

Contact Email

info@whyq.me info@orchardcollaboration.com
Integrations

Integrations

WhyQ integrates with the following business systems and applications:

  • Kiosk Pro

Orchard offers the benefit of modularity. Orchard CMS already hosts many third party modules that can extend your system. You can also easily develop custom modules and integrate them with your Orchard Collaboration portal. Using the custom modules, your users can integrate data from other software and services into your Orchard Collaboration portal and vice versa.

 

Prominent Customers

Prominent Customers

OS Supported

OS Supported

Windows
Mac
Web-based
Windows
Android
iPhone/iPad
Mac
Web-based
Available Languages

Available Languages

English English
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Popular Alternatives

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QUICK LINKS

QUICK LINKS

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Please note that while both Orchard Collaboration and WhyQ may have an outstanding range of features each product might be aimed at a different business size. If you are studying different apps you should pay attention to a company type they are meant for. Certain functionalities could scale up effectively for big enterprises but if you own a small or medium company it’s usually better to avoid paying for advanced features that you may never use.