Compare Orchard Collaboration vs. TeamViewer

The best Customer Support Software is a solution that can handle your company’s specific needs. You can identify which alternative works really with your company if you examine different products before you decide which one is the best. For example, Orchard Collaboration and TeamViewer are scored at 7.3 and 8.4, respectively, for total quality and performance. Likewise, Orchard Collaboration and TeamViewer have a user satisfaction rating of 97% and 96%, respectively, which reveals the general response they get from customers. Better yet, talk to a current user of the software and ask for their opinion regarding the application in question. We are aware that not all people have the time to examine a wide range of different services, so we came up with a list of recommendations that you may find useful. Our top choices for the Collaboration Software category are: Wrike, dapulse, Asana.
Product

Orchard Collaboration

VS

TeamViewer

VS

Orchard Collaboration screenshot TeamViewer screenshot
Pricing Details

Score

Our Score

7.3 ?

Our Score

8.4 ?

Client Experience

Client Experience

Client Experience

97% ?

Client Experience

96% ?

Pricing

Pricing

Free

$749

Price Scheme

Price Scheme

Free Free | One-time payment
Complete Review

Complete Review

Overview

Overview

Orchard Collaboration is a free, open source project management, ticketing system, and collaboration framework created on top of Orchard CMS.
TeamViewer is a software tool that enables you to remote control any computer over the internet within seconds and also conduct online meetings.
Quick Links
Available Integrations

Available Integrations

Orchard offers the benefit of modularity. Orchard CMS already hosts many third party modules that can extend your system. You can also easily develop custom modules and integrate them with your Orchard Collaboration portal. Using the custom modules, your users can integrate data from other software and services into your Orchard Collaboration portal and vice versa.

 

TeamViewer supports integrations with the following business systems and applications:

  • Microsoft Outlook
  • JIRA
  • Spiceworks
  • ZenDesk
Contact Address

Contact Address

TeamViewer GmbH
Jahnstr. 30
73037 Göppingen
Germany
List of Features

List of Features

Orchard Collaboration FEATURES

Project Management
  • Activity-Stream per project, user
  • Add custom sub-sections to projects
  • Cardwall
  • Customizable project dashboard
  • Discussions per project
  • Follow / unfollow project items
  • Invite customers to projects
  • Milestone Planning
  • Milestones per project
  • Permissions controls per project
  • Tickets and issues per project
  • Wikis per project
Ticket Management
  • Add watchers to tickets
  • Automatic and customizable email replies
  • Automatic email notification
  • Automatic ticket assignment using workflows
  • Commenting and discussion on tickets
  • Create/relate tickets to the other items in the system
  • Custom ticket forms, custom ticket fields
  • Dynamic email templates
  • Email ticketing
  • Flexible mechanism to assign/share tickets
  • Unlimited level of tickets
Other Features
  • Integration with your own software and services
  • Workflows
  • Content management

TeamViewer FEATURES

  • Remote Support
  • Remote Administration
  • Remote Access
  • Home Office
  • Online Meetings
  • Online Presentation
  • Training Session
  • Online Teamwork
  • Chat and nudge
  • Push text to device clipboard
  • Push and pull Wi-Fi settings
  • Pull system log files
  • See a list of all installed apps
  • Real-time screen sharing
  • Secure connection
  • User management
  • Log every support connection
  • Web-based connections
  • Central setting policies
  • Service queue with session codes
  • Customer modules with your own corporate design
  • IT management with ITbrain™
Pricing Details

Pricing Details

Learn more about Orchard Collaboration pricing Learn more about TeamViewer pricing
Popular Clients

Popular Clients

Intesa Bank
Contact No.

Contact No.

+1 800 951 4573
Email Address

Email Address

info@orchardcollaboration.com support@teamviewer.com
OS Supported

OS Supported

Windows
Android
iPhone/iPad
Mac
Web-based
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Languages

Languages

English English
Available Support

Available Support

Training
Phone
Company Size

Company Size

Small Business | Medium Business Small Business | Large Enterprises | Medium Business | Freelancers
Pricing Info

Pricing Info

Orchard Collaboration is a system available completely for free.

Teamviewer is available as a downloadable software with varying one-time license fees:

Free – for personal, non-commercial use or as a trial version for business users.

Business – $749

  • Unlimited endpoints
  • Single-user license
  • Device management
  • Customizable customer modules
  • Meetings & Presentations
  • PC2PC, Mobile2PC
  • Wake-on-LAN

Premium – $1,499

  • Unlimited endpoints
  • All Business features, plus:
  • Multi-user (floating) license
  • Device and user management
  • Customizable customer modules
  • Meetings & Presentations
  • PC2PC, Mobile2PC
  • Wake-on-LAN
  • User connection reporting
  • 1 channel (concurrent user)
  • Additional channels available (extra charge)

Corporate – $2,839

  • Unlimited endpoints
  • Everything in the Premium plan +
  • Multi-user (floating) license
  • Device and user management
  • Customizable customer modules
  • Meetings & Presentations
  • PC2PC, Mobile2PC
  • Wake-on-LAN
  • User and device connection reporting
  • 3 channels (concurrent users)
  • Additional channels available (extra charge)
  • Mass deployment
  • 12 months of priority service
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QUICK LINKS

QUICK LINKS

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Every time you choose a product that you believe will work best for your team you shouldn’t just pay attention to what experts have to say about it. In many cases individual experience with the app may change, depending on your own preferences and requirements. That’s why in our reviews we also give our User Satisfaction Rating for each app to give you a quick overview of how real users of Orchard Collaboration and TeamViewer estimate their experience with the solution. Our algorithm is built around detailed analysis of product appearances on other websites, social media and blogs, so you will receive a comprehensive and reliable overview of what other people think about every service. In this case Orchard Collaboration got a total satisfaction rating at 97% while for TeamViewer 96% of users say they had a positive experience with it.