Compare Tagove vs. Orchard Collaboration

Getting the most appropriate Customer Support Software for your business is difficult with a lot of functions, options, and terms to take note of. On the other hand, using our review platform will help you to streamline the necessary steps by reading all key software in a single place. As an illustration, you can match Orchard Collaboration and Tagove for their features and overall scores, namely, 7.3 and 8.0, respectively. Likewise, you can compare which software has superior general user satisfaction rating: 97% (Orchard Collaboration) and 100% (Tagove) to find out which one is better for your business. Don’t just buy the software with the lowest price, but the software that offers the best value for your money. Our team put a lot of effort to review all popular Customer Support Software products available out there, but among them these three caught our special attention: LiveAgent, Samanage, Freshdesk.
Product

Tagove

VS

Orchard Collaboration

VS

Tagove screenshot Orchard Collaboration screenshot
Pricing Page

Total Score

Our Score

8.0 ?

Our Score

7.3 ?

Client Experience

Client Experience

Client Experience

100% ?

Client Experience

97% ?

Price

Price

$39

Free

Pricing Model

Pricing Model

Monthly payment | Quote-based Free
Detailed Review

Detailed Review

General Description

General Description

Tagove is a live chat software that offers live video chat, text chat with screen sharing, voice call, and co-browsing features within your website.
Orchard Collaboration is a free, open source project management, ticketing system, and collaboration framework created on top of Orchard CMS.
Quick Links
Devices Supported

Devices Supported

Windows
Android
iPhone/iPad
Mac
Web-based
Windows
Android
iPhone/iPad
Mac
Web-based
Available Languages

Available Languages

USA, UK, International International
Contact Email

Contact Email

hello@tagove.com info@orchardcollaboration.com
Available Support

Available Support

Phone Live Support
Training
Prominent Customers

Prominent Customers

Pricing Info

Pricing Info

14 Days Free Trial

  • Basic package with 14-day free trial for Live Video Chat software.
  • Platform for live video chat, voice call, text chat with screen sharing and co browsing software included in basic package.

Tagove Premium – $39 Per Agent/Month

  • Live video chat
  • Voice call
  • Text chat
  • Co-browsing
  • Screen sharing
  • Call recording
  • Voice to text

Enterprise and bespoke package

A fully bespoke package that meets your business needs. The Enterprise package is secure and scalable. Let the vendor know your business requirements and they will develop a customized package for you.

Orchard Collaboration is a system available completely for free.

Supported Integrations

Supported Integrations

  • Joomla
  • Magento
  • Opencart
  • osCommerce
  • WordPress
  • Shopify
  • Drupal
  • 3dcart
  • Corecommerce
  • Sparkpay
  • Volusion

Orchard offers the benefit of modularity. Orchard CMS already hosts many third party modules that can extend your system. You can also easily develop custom modules and integrate them with your Orchard Collaboration portal. Using the custom modules, your users can integrate data from other software and services into your Orchard Collaboration portal and vice versa.

 

Customer Types

Customer Types

Small Business | Large Enterprises | Medium Business Small Business | Medium Business
Available Features

Available Features

Tagove FEATURES

  • Live video assistance
  • Co-browsing software
  • Live voice call
  • Live text chat
  • Screen sharing
  • Live call recording
  • Instant file sharing
  • Statistics and analytics
  • Speech to text
  • Extensions and plugins

Orchard Collaboration FEATURES

Project Management
  • Activity-Stream per project, user
  • Add custom sub-sections to projects
  • Cardwall
  • Customizable project dashboard
  • Discussions per project
  • Follow / unfollow project items
  • Invite customers to projects
  • Milestone Planning
  • Milestones per project
  • Permissions controls per project
  • Tickets and issues per project
  • Wikis per project
Ticket Management
  • Add watchers to tickets
  • Automatic and customizable email replies
  • Automatic email notification
  • Automatic ticket assignment using workflows
  • Commenting and discussion on tickets
  • Create/relate tickets to the other items in the system
  • Custom ticket forms, custom ticket fields
  • Dynamic email templates
  • Email ticketing
  • Flexible mechanism to assign/share tickets
  • Unlimited level of tickets
Other Features
  • Integration with your own software and services
  • Workflows
  • Content management
Vendor's Address

Vendor's Address

257 Castro Street, Suite 208,
Mountain View,
CA 94041
Contact Phone

Contact Phone

+1 (650) 237 9946
Pricing Page

Pricing Page

Learn more about Tagove pricing Learn more about Orchard Collaboration pricing
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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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If you are still having second thoughts about which app will perform best for your business it might be a sensible idea to examine each service’s social metrics. Such metrics are quite often an indicator of how popular each software is and how big is its online presence.For instance, if you check Orchard Collaboration LinkedIn account you’ll learn that they are followed by 0 people. In case of Tagove the amount of followers on their LinkedIn page is 24.