Compare Tagove vs. Orchard Collaboration

When you need a competent Customer Support Software product for your company you should remember to assess different options. It doesn’t have to be complex, and can be as straightforward as matching their features in a table like the one below. You will also get a brief idea how each product operates. For example, on this page you can see Orchard Collaboration’s overall score of 7.3 and compare it against Tagove’s score of 8.0; or Orchard Collaboration’s user satisfaction level at 97% versus Tagove’s 100% satisfaction score. The evaluation will allow you to identify the strengths and weaknesses of each program, and choose which one matches your requirements better. Aside from the rich features, the application which is simple and intuitive is always the better product. We are aware that not all people have enough time to test a large number of different products, so we created a list of recommendations that you may find useful. Our top selections for the Customer Support Software category are: Freshdesk, Samanage, Zendesk.
Comparison

Tagove

VS

Orchard Collaboration

VS

Tagove screenshot Orchard Collaboration screenshot
Pricing Details

Score

Our Score

8.0 ?

Our Score

7.3 ?

Customer Experience

Customer Experience

Customer Experience

100% ?

Customer Experience

97% ?

Pricing

Pricing

$39

Free

Pricing Type

Pricing Type

Monthly payment | Quote-based Free
Complete Review

Complete Review

Overview

Overview

Tagove is a live chat software that offers live video chat, text chat with screen sharing, voice call, and co-browsing features within your website.
Orchard Collaboration is a free, open source project management, ticketing system, and collaboration framework created on top of Orchard CMS.
Useful Links
OS Supported

OS Supported

Windows
Android
iPhone/iPad
Mac
Web-based
Windows
Android
iPhone/iPad
Mac
Web-based
Available Support

Available Support

Phone Live Support
Training
Vendor Email

Vendor Email

hello@tagove.com info@orchardcollaboration.com
Available Integrations

Available Integrations

  • Joomla
  • Magento
  • Opencart
  • osCommerce
  • WordPress
  • Shopify
  • Drupal
  • 3dcart
  • Corecommerce
  • Sparkpay
  • Volusion

Orchard offers the benefit of modularity. Orchard CMS already hosts many third party modules that can extend your system. You can also easily develop custom modules and integrate them with your Orchard Collaboration portal. Using the custom modules, your users can integrate data from other software and services into your Orchard Collaboration portal and vice versa.

 

Features

Features

Tagove FEATURES

  • Live video assistance
  • Co-browsing software
  • Live voice call
  • Live text chat
  • Screen sharing
  • Live call recording
  • Instant file sharing
  • Statistics and analytics
  • Speech to text
  • Extensions and plugins

Orchard Collaboration FEATURES

Project Management
  • Activity-Stream per project, user
  • Add custom sub-sections to projects
  • Cardwall
  • Customizable project dashboard
  • Discussions per project
  • Follow / unfollow project items
  • Invite customers to projects
  • Milestone Planning
  • Milestones per project
  • Permissions controls per project
  • Tickets and issues per project
  • Wikis per project
Ticket Management
  • Add watchers to tickets
  • Automatic and customizable email replies
  • Automatic email notification
  • Automatic ticket assignment using workflows
  • Commenting and discussion on tickets
  • Create/relate tickets to the other items in the system
  • Custom ticket forms, custom ticket fields
  • Dynamic email templates
  • Email ticketing
  • Flexible mechanism to assign/share tickets
  • Unlimited level of tickets
Other Features
  • Integration with your own software and services
  • Workflows
  • Content management
Types of Clients

Types of Clients

Small Business | Large Enterprises | Medium Business Small Business | Medium Business
Available Languages

Available Languages

English English
Prominent Customers

Prominent Customers

Pricing Details

Pricing Details

Learn more about Tagove pricing Learn more about Orchard Collaboration pricing
Pricing Info

Pricing Info

14 Days Free Trial

  • Basic package with 14-day free trial for Live Video Chat software.
  • Platform for live video chat, voice call, text chat with screen sharing and co browsing software included in basic package.

Tagove Premium – $39 Per Agent/Month

  • Live video chat
  • Voice call
  • Text chat
  • Co-browsing
  • Screen sharing
  • Call recording
  • Voice to text

Enterprise and bespoke package

A fully bespoke package that meets your business needs. The Enterprise package is secure and scalable. Let the vendor know your business requirements and they will develop a customized package for you.

Orchard Collaboration is a system available completely for free.

Company's Address

Company's Address

257 Castro Street, Suite 208,
Mountain View,
CA 94041
Contact No.

Contact No.

+1 (650) 237 9946
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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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No Customer Support Software will manate to solve all the requirements of a specific team. While core functionalities of Orchard Collaboration and Tagove are important you should also thoroughly analyze the integrations offered by every solution. Very often your team will already be using other types of B2B software in your company and it’s much wiser to opt for services that integrate well with each other. That way you will be able to ensure a reliable transfer of information between your teams and apps, which can significantly reduce time wasted on migrating between one solution and the other.