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Compare Smart Service vs. Orchard Collaboration

We are here to improve the cumbersome process of comparing Project Management Software products for you. In particular, on this page you can check the overall performance of Orchard Collaboration (7.3) and compare it with the overall performance of Smart Service (7.7). It's also possible to match their overall user satisfaction rating: Orchard Collaboration (97%) vs. Smart Service (99%). What’s more, research their features carefully to find out which product can better tackle your company’s requirements. In general, any business solution has to let you to quickly view the big picture, all the while allowing you easy access to the details. We know that not all businesses have the time to try out a large number of different products, so we came up with a list of suggestions that you may find useful. Our top selections for the Project Management Software category are: Wrike, dapulse, Asana.
Comparison

Smart Service

VS

Orchard Collaboration

VS

Smart Service screenshot Orchard Collaboration screenshot
Pricing Details

Score

Our Score

7.7 ?

Our Score

7.3 ?

Client Experience

Client Experience

Client Experience

99% ?

Client Experience

97% ?

Cost

Cost

by quote

Free

Pricing Type

Pricing Type

Quote-based Free
Complete Review

Complete Review

Overview

Overview

A field service management system for various field service businesses and industries; allowing users to quickly schedule, dispatch, and track field jobs and services.
Orchard Collaboration is a free, open source project management, ticketing system, and collaboration framework created on top of Orchard CMS.
Useful Links
Types of Support

Types of Support

Phone Live Support
Training
Training
Company Email

Company Email

sales@myservicedepot.com info@orchardcollaboration.com
Devices Supported

Devices Supported

Windows
Android
iPhone/iPad
Web-based
Windows
Android
iPhone/iPad
Mac
Web-based
Languages

Languages

English English
Pricing Plans

Pricing Plans

Smart Service’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

Orchard Collaboration is a system available completely for free.

Available Features

Available Features

Smart Service FEATURES

  • QuickBooks Integration
  • Service Scheduling
  • Drag and Drop Interface
  • Recurring Work Scheduling
  • Instant Job Dispatching
  • Create and Send Work Orders Instantly
  • Send Work Orders Back to Office
  • Real Time Updates
  • Routing
  • Route Planning Tool
  • Service Plans
  • Workforce Tracking
  • Equipment and Vehicle Tracking
  • Inventory Management
  • Purchase Orders
  • Pictures
  • Inventory Management
  • Flexibility

Orchard Collaboration FEATURES

Project Management
  • Activity-Stream per project, user
  • Add custom sub-sections to projects
  • Cardwall
  • Customizable project dashboard
  • Discussions per project
  • Follow / unfollow project items
  • Invite customers to projects
  • Milestone Planning
  • Milestones per project
  • Permissions controls per project
  • Tickets and issues per project
  • Wikis per project
Ticket Management
  • Add watchers to tickets
  • Automatic and customizable email replies
  • Automatic email notification
  • Automatic ticket assignment using workflows
  • Commenting and discussion on tickets
  • Create/relate tickets to the other items in the system
  • Custom ticket forms, custom ticket fields
  • Dynamic email templates
  • Email ticketing
  • Flexible mechanism to assign/share tickets
  • Unlimited level of tickets
Other Features
  • Integration with your own software and services
  • Workflows
  • Content management
Prominent Customers

Prominent Customers

Capitol Heating & Air Conditioning, Advanced Pest Control, Ryan's Landscaping
Available Integrations

Available Integrations

Smart Service supports the following integrations:

  • QuickBooks
  • QuickBooks Online
  • Dropbox

Orchard offers the benefit of modularity. Orchard CMS already hosts many third party modules that can extend your system. You can also easily develop custom modules and integrate them with your Orchard Collaboration portal. Using the custom modules, your users can integrate data from other software and services into your Orchard Collaboration portal and vice versa.

 

Pricing Details

Pricing Details

Learn more about Smart Service pricing Learn more about Orchard Collaboration pricing
Vendor's Address

Vendor's Address

8774 Cotter Street,
Lewis Center, OH 43035
USA
Phone Number

Phone Number

+1-888-518-0818
Business Size

Business Size

Small Business | Large Enterprises | Medium Business Small Business | Medium Business
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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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Every time you choose a service that you believe will be an actual asset for your team you shouldn’t only limit yourself to what professionals have to say about it. Very often personal experience with the service may be different, depending on specific preferences and work processes. That’s why in our reviews we also offer our User Satisfaction Rating for each service to give you an immediate overview of how actual users of Orchard Collaboration and Smart Service evaluate their contact with the software. Our algorithm is based on advanced analysis of product appearances on other websites, social networks and blogs, so you will receive a complete and reliable picture of what other customers think about each app. In this example Orchard Collaboration has a total satisfaction rating at 97% while for Smart Service 99% of people claim they had an enjoyable experience with it.