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Compare Orchard Collaboration vs Salesforce Field Service Lightning

What is better Orchard Collaboration or Salesforce Field Service Lightning? If you’re getting a hard time picking the right Project Management Software product for your situation, try to compare the available software and find out which service offers more benefits. In particular, here you can compare Orchard Collaboration (overall score: 7.3; user rating: 97%) vs. Salesforce Field Service Lightning (overall score: 9.4; user rating: 100%) for their overall performance.

It's also possible to see which one provides more tools that you need or which has more flexible pricing plans for your current situation. Having a clear table to compare their features will significantly boost the odds of getting the best product for your company. Take a closer look at other areas of the software like ease-of-use, flexibility, scalability, and pricing options.

We are aware that not all businesses have the time to scrutinize dozens of various products, so we came up with a list of suggestions that you may find useful. Our top selections for the Collaboration Software category are: Wrike, Smartsheet, Monday.com.

NOAWARDS
YET

SmartScore™

OUR SCORE 7.3

User Satisfaction

CUSTOMER EXPERIENCE 97%

Pricing

Free

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

Project Management

  • Activity-Stream per project, user
  • Add custom sub-sections to projects
  • Cardwall
  • Customizable project dashboard
  • Discussions per project
  • Follow / unfollow project items
  • Invite customers to projects
  • Milestone Planning
  • Milestones per project
  • Permissions controls per project
  • Tickets and issues per project
  • Wikis per project

Ticket Management

  • Add watchers to tickets
  • Automatic and customizable email replies
  • Automatic email notification
  • Automatic ticket assignment using workflows
  • Commenting and discussion on tickets
  • Create/relate tickets to the other items in the system
  • Custom ticket forms, custom ticket fields
  • Dynamic email templates
  • Email ticketing
  • Flexible mechanism to assign/share tickets
  • Unlimited level of tickets

Other Features

  • Integration with your own software and services
  • Workflows
  • Content management

Pricing Info

Orchard Collaboration is a system available completely for free.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Orchard offers the benefit of modularity. Orchard CMS already hosts many third party modules that can extend your system. You can also easily develop custom modules and integrate them with your Orchard Collaboration portal. Using the custom modules, your users can integrate data from other software and services into your Orchard Collaboration portal and vice versa.

 

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Orchard Collaboration is a free, open source project management, ticketing system, and collaboration framework created on top of Orchard CMS.

Company Email

info@orchardcollaboration.com

Contact No.

Company's Address

NOAWARDS
YET

SmartScore™

OUR SCORE 9.4

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $50

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Push notifications
  • Automatic real-time updates
  • Day view
  • Guided instructions
  • Centralized knowledge hub
  • Collaboration
  • Contact database
  • Service reports
  • Barcode scanner
  • Service contracts
  • Maintenance plans
  • Offline priming sync
  • Customized mobile app
  • Polygon mapping
  • Routing
  • Dispatching
  • One-click scheduling optimization
  • Crew scheduling
  • Return merchandise
  • Authorizations
  • Asset tracking & management
  • Inventory management
  • Work order management
  • Contractor management
  • Reporting & dashboards
  • Service history tracking
  • Field payment collection
  • Native Android and iOS apps

Pricing Info

For Managers/Employees

Mobile Employees

  • Enterprise – $150/user per month (billed annually)
  • Unlimited – $300/user per month (billed annually)

Dispatchers

  • Enterprise – $150/user per month (billed annually)
  • Unlimited – $300/user per month (billed annually)

Field Service Lightning Plus 

  • Enterprise – $200/user per month (billed annually)
  • Unlimited – $350/user per month (billed annually)

For Contractors

  • Contractor – $50/user per month (billed annually)
  • Contractor Plus – $75/user per month (billed annually)

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Salesforce Field Service Lightning integrates with apps, systems, and data across the Salesforce cloud ecosystem, as well as third party apps and services for accounting, email, scheduling, help desk, and customer support, among others.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Field management solution for managers, contractors, and mobile employees

Company Email

Contact No.

Company's Address

The Landmark © One Market St. Suite 300
San Francisco, CA 94105
United States

Popular Alternatives

Product Name
Score

When you compare different Project Management Software software you shouldn’t simply look at their features list and provided pricing packages. Pay attention to the fact that the solution must be adjusted to your needs and team so the more flexible their offer the better. Learn which systems are supported by Orchard Collaboration and Salesforce Field Service Lightning and ensure you will obtain mobile support for whichever devices you work on in your company. You should also find out which languages and countries are supported, because this may be a critical factor for many businesses.

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