Compare REVE Chat vs. Orchard Collaboration

It’s a good idea to use our scoring system to provide you with a general idea which Customer Support Software product is better for your company. For overall product quality, Orchard Collaboration earned 7.3 points, while REVE Chat received 8.0 points. At the same time, for user satisfaction, Orchard Collaboration scored 97%, while REVE Chat scored 98%. Specifics of their features, tools, supported platforms, customer support, etc. are given below to provide you with a more versatile analysis. Keep in mind to purchase only the tools your business requires to avoid wasting money for features that you won’t be using. Users who are pressed for time or could use a Customer Support Software suggestion from our experts might want to take a look at these top choices for this year: Samanage, Freshdesk, Zendesk.
Compare

REVE Chat

VS

Orchard Collaboration

VS

REVE Chat screenshot Orchard Collaboration screenshot
Pricing Page

Our Score

Our Score

8.0 ?

Our Score

7.3 ?

Client Satisfaction

Client Satisfaction

Client Satisfaction

98% ?

Client Satisfaction

97% ?

Price

Price

$12

Free

Pricing Model

Pricing Model

Monthly payment | Annual Subscription | Quote-based Free
Full Review

Full Review

Overview

Overview

REVE Chat is a cloud based multi-channel live chat platform that enables online businesses to proactively engage with the website visitors.
Orchard Collaboration is a free, open source project management, ticketing system, and collaboration framework created on top of Orchard CMS.
Useful Links
Pricing Page

Pricing Page

Learn more about REVE Chat pricing Learn more about Orchard Collaboration pricing
Cost Details

Cost Details

REVE Chat offers three enterprise pricing subscriptions for users to choose from. Give the details a look, and select the best plan for your company:

Standard – $15/license/month or $13.5/license/month (annual billing) or $12/license/month (2-year subscription)

  • Proactive Chat
  • Chat Monitoring
  • Online Visitor Tracking
  • Canned Response
  • File Transfer
  • Chat Transfer
  • Facebook Chat Integration
  • Multiple Website Integration
  • 256 Bit SSL Encryption

Advanced – $25/license/month or $22.5/license/month (annual billing) or $20/license/month (2-year subscription)

  • All Standard features
  • Live Video Chat
  • Live Voice Call
  • Queuing
  • Advanced Reporting
  • Chat Banner Customization
  • Agent Rating

Enterprise – Custom Enterprise Pricing

  • All Advanced features
  • Custom Development
  • Custom Analytic Report
  • Integration Support
  • Custom Requirements Development
  • On-premise or Cloud Solution
  • Unlimited Website Integration
  • Custom Reporting
  • Dedicated Account Manager

Orchard Collaboration is a system available completely for free.

OS Supported

OS Supported

Windows
Android
Mac
Web-based
Windows
Android
iPhone/iPad
Mac
Web-based
Contact Address

Contact Address

WCEGA Tower, 21 Bukit Batok Crescent, #15- 84
Singapore 658065
Singapore
Languages

Languages

English, Germany, India, Spain, France, Russia, Italy, Portugal English
Available Support

Available Support

Phone Live Support
Training
Training
Integrations

Integrations

REVE Chat integrates with the following business systems and applications:

  • Viber
  • Facebook Messenger
  • WordPress
  • Joomla
  • Drupal
  • MODX
  • Shopify
  • Magento
  • WooCommerce
  • Zencart
  • Prestashop
  • Wix
  • Weebly

Orchard offers the benefit of modularity. Orchard CMS already hosts many third party modules that can extend your system. You can also easily develop custom modules and integrate them with your Orchard Collaboration portal. Using the custom modules, your users can integrate data from other software and services into your Orchard Collaboration portal and vice versa.

 

Contact Phone

Contact Phone

+1-863-582-5276
Popular Clients

Popular Clients

Company Size

Company Size

Small Business | Large Enterprises | Medium Business Small Business | Medium Business
Features

Features

REVE Chat FEATURES

  • Live Chat
  • Voice/Video Chat
  • Department Management
  • Facebook Messaging
  • Viber Messaging
  • Visitor Analytics
  • Auto Triggers
  • REVE Chat SDK

Orchard Collaboration FEATURES

Project Management
  • Activity-Stream per project, user
  • Add custom sub-sections to projects
  • Cardwall
  • Customizable project dashboard
  • Discussions per project
  • Follow / unfollow project items
  • Invite customers to projects
  • Milestone Planning
  • Milestones per project
  • Permissions controls per project
  • Tickets and issues per project
  • Wikis per project
Ticket Management
  • Add watchers to tickets
  • Automatic and customizable email replies
  • Automatic email notification
  • Automatic ticket assignment using workflows
  • Commenting and discussion on tickets
  • Create/relate tickets to the other items in the system
  • Custom ticket forms, custom ticket fields
  • Dynamic email templates
  • Email ticketing
  • Flexible mechanism to assign/share tickets
  • Unlimited level of tickets
Other Features
  • Integration with your own software and services
  • Workflows
  • Content management
Email Address

Email Address

support@revechat.com info@orchardcollaboration.com
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Popular Alternatives

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QUICK LINKS

QUICK LINKS

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If you are still having doubts about which app will perform best for your business it might be a sound idea to examine each service’s social metrics. These metrics are usually an indicator of how popular every service is and how large is its online presence.For instance, if you check Orchard Collaboration LinkedIn page you’ll see that they are followed by 0 people. In case of REVE Chat the volume of followers on their LinkedIn page is 88.