Compare REVE Chat vs. Orchard Collaboration

Buying the perfect Customer Support Software for your organization is essential to boosting your company’s efficiency. In our platform, you can easily compare various solutions to see which one is the proper software for your requirements. Here you can match Orchard Collaboration vs. REVE Chat and examine their overall scores (7.3 vs. 8.0, respectively) and user satisfaction rating (97% vs. 98%, respectively). You can also study the specifics of rates, conditions, plans, features, tools, and more, and find out which software offers more advantages for your business. As a rule of thumb, go for the business software that lets you to change the features and pricing to complement your business growth or lack of it. We realize that not all people have enough time to examine a wide range of various solutions, so we prepared a list of suggestions that you may find useful. Our top selections for the Customer Support Software category are: LiveAgent, Freshdesk, Samanage.
Software

REVE Chat

VS

Orchard Collaboration

VS

REVE Chat screenshot Orchard Collaboration screenshot
Pricing Page

Score

Our Score

8.0 ?

Our Score

7.3 ?

Client Satisfaction

Client Satisfaction

Client Satisfaction

98% ?

Client Satisfaction

97% ?

Pricing

Pricing

$12

Free

Price Scheme

Price Scheme

Monthly payment | Annual Subscription | Quote-based Free
Full Review

Full Review

Overview

Overview

REVE Chat is a cloud based multi-channel live chat platform that enables online businesses to proactively engage with the website visitors.
Orchard Collaboration is a free, open source project management, ticketing system, and collaboration framework created on top of Orchard CMS.
Quick Links
Phone No.

Phone No.

+1-863-582-5276
Integrations

Integrations

REVE Chat integrates with the following business systems and applications:

  • Viber
  • Facebook Messenger
  • WordPress
  • Joomla
  • Drupal
  • MODX
  • Shopify
  • Magento
  • WooCommerce
  • Zencart
  • Prestashop
  • Wix
  • Weebly

Orchard offers the benefit of modularity. Orchard CMS already hosts many third party modules that can extend your system. You can also easily develop custom modules and integrate them with your Orchard Collaboration portal. Using the custom modules, your users can integrate data from other software and services into your Orchard Collaboration portal and vice versa.

 

Pricing Page

Pricing Page

Learn more about REVE Chat pricing Learn more about Orchard Collaboration pricing
Languages

Languages

USA, UK, Canada, International, Germany, India, Spain, France, Russia, Italy, Portugal International
Contact Email

Contact Email

support@revechat.com info@orchardcollaboration.com
Prominent Customers

Prominent Customers

Pricing Plans

Pricing Plans

REVE Chat offers three enterprise pricing subscriptions for users to choose from. Give the details a look, and select the best plan for your company:

Standard – $15/license/month or $13.5/license/month (annual billing) or $12/license/month (2-year subscription)

  • Proactive Chat
  • Chat Monitoring
  • Online Visitor Tracking
  • Canned Response
  • File Transfer
  • Chat Transfer
  • Facebook Chat Integration
  • Multiple Website Integration
  • 256 Bit SSL Encryption

Advanced – $25/license/month or $22.5/license/month (annual billing) or $20/license/month (2-year subscription)

  • All Standard features
  • Live Video Chat
  • Live Voice Call
  • Queuing
  • Advanced Reporting
  • Chat Banner Customization
  • Agent Rating

Enterprise – Custom Enterprise Pricing

  • All Advanced features
  • Custom Development
  • Custom Analytic Report
  • Integration Support
  • Custom Requirements Development
  • On-premise or Cloud Solution
  • Unlimited Website Integration
  • Custom Reporting
  • Dedicated Account Manager

Orchard Collaboration is a system available completely for free.

Devices Supported

Devices Supported

Windows
Android
Mac
Web-based
Windows
Android
iPhone/iPad
Mac
Web-based
Available Support

Available Support

Phone Live Support
Training
Training
Types of Customers

Types of Customers

Small Business | Large Enterprises | Medium Business Small Business | Medium Business
Contact Address

Contact Address

WCEGA Tower, 21 Bukit Batok Crescent, #15- 84
Singapore 658065
Singapore
Available Features

Available Features

REVE Chat FEATURES

  • Live Chat
  • Voice/Video Chat
  • Department Management
  • Facebook Messaging
  • Viber Messaging
  • Visitor Analytics
  • Auto Triggers
  • REVE Chat SDK

Orchard Collaboration FEATURES

Project Management
  • Activity-Stream per project, user
  • Add custom sub-sections to projects
  • Cardwall
  • Customizable project dashboard
  • Discussions per project
  • Follow / unfollow project items
  • Invite customers to projects
  • Milestone Planning
  • Milestones per project
  • Permissions controls per project
  • Tickets and issues per project
  • Wikis per project
Ticket Management
  • Add watchers to tickets
  • Automatic and customizable email replies
  • Automatic email notification
  • Automatic ticket assignment using workflows
  • Commenting and discussion on tickets
  • Create/relate tickets to the other items in the system
  • Custom ticket forms, custom ticket fields
  • Dynamic email templates
  • Email ticketing
  • Flexible mechanism to assign/share tickets
  • Unlimited level of tickets
Other Features
  • Integration with your own software and services
  • Workflows
  • Content management
Compare Products

Compare Products

Compare with ProProfs Chat
Compare with LiveChat
Compare with Zoho SalesIQ
Compare with Peek Pro
Compare with Talkdesk
Compare with KANA Express
Compare with Simple CRM System
Compare with Drift
Compare with SatisMeter
Compare with Freshservice
Compare with Merlin Project
Compare with Helpshift
Compare with iTouchVision Case Management
Compare with M-Files
Compare with Interactive Intelligence CaaS
Compare with Crowdbase
Compare with Paymo
Compare with Alpaka.io
Compare with CozTel
Compare with Zendesk Chat
Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

Page last modified

In the event you are still having doubts about which app will be best for your business it may be a sensible idea to check out each service’s social metrics. Such metrics are quite often a sign of how popular a given software is and how extensive is its online presence. For example, in case of Facebook Orchard Collaboration has 0 likes on their official profile while REVE Chat profile is liked by 1936 people.