Compare ProProfs Knowledge Base vs. Orchard CollaborationIf you’re getting a hard time picking the right Customer Support Software product for your needs, we suggest that you compare the available software and discover which solution offers more benefits. For instance, here you can compare Orchard Collaboration (overall score: 7.3; user rating: 97%) vs. ProProfs Knowledge Base (overall score: 8.5; user rating: 100%) for their overall performance. It's also possible to see which one provides more features that you need or which has more suitable pricing plans for your current budget. Having a clear table to compare their features will significantly increase the odds of obtaining the best product for your company. Look closely at other areas of the software like if it’s easy to use, flexibility, scalability, and pricing terms. We did our best to prepare reviews of all popular Customer Support Software services that you can find on the market, but among them these three deserved our special attention: Freshdesk, Zendesk, Samanage.
|Free | Monthly payment | Annual Subscription||Free|
ProProfs Knowledge Base is a robust, comprehensive online knowledge management solution to manage and distribute employee and organizational knowledge.
Orchard Collaboration is a free, open source project management, ticketing system, and collaboration framework created on top of Orchard CMS.
ProProfs Knowledge Base supports integration with the following business systems and applications:
Orchard offers the benefit of modularity. Orchard CMS already hosts many third party modules that can extend your system. You can also easily develop custom modules and integrate them with your Orchard Collaboration portal. Using the custom modules, your users can integrate data from other software and services into your Orchard Collaboration portal and vice versa.
| 6800 Altamor Drive,|
Los Angeles, CA 90045, USA
ProProfs Knowledge Base offers two packages – Business and Enterprise. Prices vary mainly based on the number of pages users get when they create their own knowledge base. Customers can also opt for monthly or annual billing.
Orchard Collaboration is a system available completely for free.
|Sony, Dell, Cisco, Harvard University, Yale University|
|Learn more about ProProfs Knowledge Base pricing||Learn more about Orchard Collaboration pricing|
|Small Business | Large Enterprises | Medium Business | Freelancers||Small Business | Medium Business|
|List of Features|
List of Features
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It may not always be enough to simply compare Orchard Collaboration and ProProfs Knowledge Base against each other. Even though useful tools, pricing and customer reviews are all crucial and should be considered when making a final choice, you should also check out the recognition and awards merited by every app. Very often a less popular solution may turn out to be a good choice that was a winner of many B2B awards such as our Exceptional Customer Support Award which reveals that in spite of smaller market popularity it’s a worthy rival to the services that dominate the market.