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Compare Orchard Collaboration vs ONE.AI

What is better Orchard Collaboration or ONE.AI? You have such a wide range of Customer Support Software solutions in today’s state of that industry that picking the right product is often frustrating. On our comparison page, you can actually evaluate the functions, pricing conditions, available plans, and more details of Orchard Collaboration and ONE.AI.

You can assess their score (7.3 for Orchard Collaboration vs. 6.3 for ONE.AI) and user satisfaction level (97% for Orchard Collaboration vs. N/A% for ONE.AI). The scores and ratings provide you with a general idea how these two software products perform. Moreover, check if the solution can integrate with the company’s current business apps to guarantee greater productivity.

We did our best to prepare reviews of all popular Collaboration Software products that you can find on the market, but among all the ones we reviewed these three deserved our special attention: Smartsheet, Wrike, monday.com.

NOAWARDS
YET

SmartScore™

OUR SCORE 7.3

User Satisfaction

CUSTOMER EXPERIENCE 97%

Pricing

Free

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

Project Management

  • Activity-Stream per project, user
  • Add custom sub-sections to projects
  • Cardwall
  • Customizable project dashboard
  • Discussions per project
  • Follow / unfollow project items
  • Invite customers to projects
  • Milestone Planning
  • Milestones per project
  • Permissions controls per project
  • Tickets and issues per project
  • Wikis per project

Ticket Management

  • Add watchers to tickets
  • Automatic and customizable email replies
  • Automatic email notification
  • Automatic ticket assignment using workflows
  • Commenting and discussion on tickets
  • Create/relate tickets to the other items in the system
  • Custom ticket forms, custom ticket fields
  • Dynamic email templates
  • Email ticketing
  • Flexible mechanism to assign/share tickets
  • Unlimited level of tickets

Other Features

  • Integration with your own software and services
  • Workflows
  • Content management

Pricing Info

Orchard Collaboration is a system available completely for free.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Orchard offers the benefit of modularity. Orchard CMS already hosts many third party modules that can extend your system. You can also easily develop custom modules and integrate them with your Orchard Collaboration portal. Using the custom modules, your users can integrate data from other software and services into your Orchard Collaboration portal and vice versa.

 

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Orchard Collaboration is a free, open source project management, ticketing system, and collaboration framework created on top of Orchard CMS.

Company Email

info@orchardcollaboration.com

Contact No.

Company's Address

NOAWARDS
YET

SmartScore™

OUR SCORE 6.3

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

Starting from $15

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Trainable AI
  • Multiple Channels
  • Webhooks
  • Analytics
  • Integrations

Pricing Info

ONE.AI offers four options for enterprise pricing. The details for these packages are listed below. Also, before you commit, you can try the solution free for 14 days.

Solopreneur – $15.00/month

  • 5 Simultaneous Chats
  • 1 Channel
  • Standard Tech Support

Business – $45.00/month

  • 30 Simultaneous Chats
  • 5 Channels
  • Webhooks Access
  • Priority Tech Support

Business Plus – $150.00/month

  • 50 Simultaneous Chats
  • 8 Channels
  • Webhooks Access
  • Priority Tech Support
  • Unsupervised Learning Tool

Enterprise – $950.00/month

  • Unlimited Simultaneous Chats
  • Unlimited Channels
  • Webhooks Access
  • Dedicated Tech Support
  • Unsupervised Learning Tool

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

ONE.AI can help you with the following platforms:

  • Facebook Messenger
  • Telegram
  • Skype
  • Olark
  • Viber
  • Website (as webchat)

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A multi-channel AI chatbot that can help you gain leads and convert more customers.

Company Email

Contact No.

Company's Address

AlgorX, Inc.
3616 Kirkwood Highway
Suite A #1093
Wilmington, DE 19808
USA

monday.com

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.8

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

Starting from $25

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • A collaboration tool for multiple employees
  • A many-to-many communication tool
  • A visual display of progress
  • An Execution Board – with big screen display
  • Easy collaboration: tag teams
  • Easy communication: tag people
  • Eliminate noise: get updates based on relevance
  • Email notifications – get notified by email
  • Email updates – send updates by email
  • Integrations: Dropbox, Google Drive, Pipedrive
  • Knowledge base – auto generated, completely searchable, full documentation
  • Motivational tool
  • New employees can hit the ground running
  • Personal and public Boards
  • You can copy and paste from Adobe
  • You can leave live comments on visuals
  • Zero emails and meetings overhead

Pricing Info

monday.com offers a free trial, and four SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business:

Basic – $25/month (billed annually)

  • 5 GB of storage
  • Simple search function
  • Filter by person
  • iOS and Android apps
  • Add unlimited boards
  • Two-factor authentiction
  • 24/7 support

Standard – $39/month (billed annually)

  • Everything in Basic, plus:
  • 50 GB of storage
  • Crazy powerful search
  • Filter by anything
  • Create your own account templates
  • Add updates via email
  • External integrations
  • Share boards with guests
  • Limited number of guests
  • Full API
  • Timeline

Pro – $59/month (billed annually)

  • Everything in Standard, plus:
  • Unlimited storage
  • Unlimited guests
  • Private boards
  • Tags
  • Detailed activity stats
  • Google authentication
  • User profile customization

Enterprise – $118/month (billed annually)

  • Everything in Pro, plus:
  • Higher API rate limit
  • VIP support with account manager
  • One-on-one training
  • Two-factor authentication
  • Advanced security features
  • Single Sign On
  • Audit log

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Uber, NBC Universal, Fiverr.com, Saatchi Art

Integrations

monday.com is an open API system, which means that develops can build custom connections, and integrate it with literally any third-party system or application. Premade integrations include:

  • Zapier
  • Slack
  • Github
  • Asana
  • JIRA
  • Dropbox
  • Gmail
  • Google Calendar
  • Google Drive
  • Email
  • Pipedrive
  • Trello

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

2019 Webby awards winners for best productivity app monday.com is the easiest way for your team to plan, organize, and track projects. Globally loved by over 80,000 teams

Company Email

Contact No.

Company's Address

Begin Road 52,
Sonol Tower, floor 13
Tel Aviv 6713701
Israel

You shouldn’t expect just a wide set of features and scalable pricing packages from a credible Customer Support Software. Almost as significant as core features is a quality customer support. You want to make sure that in a situation where you have any questions about Orchard Collaboration or ONE.AI, or you run into a problem, or maybe you’ll want to request a specific update or feature useful to your company you can trust in a responsive and helpful customer support. Check out whether options such as phone support, tickets or live chat are available. It’s also a significant advantage if you are able to benefit from personal training or at least an FAQ you can use.

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