Compare Orchard Collaboration vs. NicereplyComparing products to find the best Customer Support Software does not always have to be tough. On our review platform, it is possible to match Orchard Collaboration and Nicereply and quickly evaluate their varying features. We allow you to examine their capabilities, supported devices, level of support, costs, terms, plus more. You can even assess their overall score (7.3 for Orchard Collaboration vs. 8.5 for Nicereply) and overall customer satisfaction level (97% for Orchard Collaboration vs. 88% for Nicereply). Devote time to examine your top options and find out which one is best for your company. Similarly, you have to assess the software vendor’s background; can they be relied upon and will they still be on the market a few years from now? Those of you who don't have much time or would like to get a Collaboration Software recommendation from our experts might want to investigate these top choices for this year: Asana, dapulse, Wrike.
Orchard Collaboration is a free, open source project management, ticketing system, and collaboration framework created on top of Orchard CMS.
Nicereply is a service that allows businesses to turn their email communication into a customer satisfaction and feedback center.
Orchard Collaboration is a system available completely for free.
Nicereply offers three plans and a 30-day free trial on all accounts:
|Learn more about Orchard Collaboration pricing||Learn more about Nicereply pricing|
|Types of Clients|
Types of Clients
|Small Business | Medium Business||Small Business | Large Enterprises | Medium Business|
|List of Features|
List of Features
Orchard offers the benefit of modularity. Orchard CMS already hosts many third party modules that can extend your system. You can also easily develop custom modules and integrate them with your Orchard Collaboration portal. Using the custom modules, your users can integrate data from other software and services into your Orchard Collaboration portal and vice versa.
Nicereply easily integrates with many of the popular support ticket systems, enabling you to evaluate your customer service more accurately. To get most of the integration, the system must contain:
Popular help desk systems that you can connect with Nicereply: Desk.com, Zendesk, Salesforce, Live Agent, Help Scout, Kayako, Team Support, OTRS, Freshdesk, Mojo Helpdesk, Request Tracker, and Help Master.
Nicereply also works with email clients like Gmail and Outlook.
|Types of Support|
Types of Support
|Nice Reply LTD., International House, 221 Bow Road, Bow, London, United Kingdom E3 2SJ|
|Thomson Reuters, Asana, Optimizely, Xamarin|
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All the data, facts and statistics that we shared in this table were collated from official company sites, promotional resources available online, real-life experience from real clients as well as our individual hands-on use of each product by an expert. We pay a lot of attention to thoroughly analyze each app, so we not only study it ourselves, but we also compare our findings with views of other people from the B2B community.