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Compare Orchard Collaboration vs mHelpDesk

What is better Orchard Collaboration or mHelpDesk? A great way to find the appropriate Project Management Software product for your organization is to match the solutions against each other. Here you can compare Orchard Collaboration and mHelpDesk and see their functions compared in detail to help you decide on which one is the more effective product.

Similarly, you can review their overall ratings, including: overall score (Orchard Collaboration: 7.3 vs. mHelpDesk: 8.4) and user satisfaction (Orchard Collaboration: 97% vs. mHelpDesk: 93%). Examine their differences and similarities and find out which one outperforms the other. Likewise, anticipate the state of how your business will look like in the future; will your business outgrow the app in the next couple of years?

As of now, the best solutions in our Collaboration Software category are: Monday.com, Wrike, Asana.

NOAWARDS
YET

SmartScore™

OUR SCORE 7.3

User Satisfaction

CUSTOMER EXPERIENCE 97%

Pricing

Free

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

Project Management

  • Activity-Stream per project, user
  • Add custom sub-sections to projects
  • Cardwall
  • Customizable project dashboard
  • Discussions per project
  • Follow / unfollow project items
  • Invite customers to projects
  • Milestone Planning
  • Milestones per project
  • Permissions controls per project
  • Tickets and issues per project
  • Wikis per project

Ticket Management

  • Add watchers to tickets
  • Automatic and customizable email replies
  • Automatic email notification
  • Automatic ticket assignment using workflows
  • Commenting and discussion on tickets
  • Create/relate tickets to the other items in the system
  • Custom ticket forms, custom ticket fields
  • Dynamic email templates
  • Email ticketing
  • Flexible mechanism to assign/share tickets
  • Unlimited level of tickets

Other Features

  • Integration with your own software and services
  • Workflows
  • Content management

Pricing Info

Orchard Collaboration is a system available completely for free.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Orchard offers the benefit of modularity. Orchard CMS already hosts many third party modules that can extend your system. You can also easily develop custom modules and integrate them with your Orchard Collaboration portal. Using the custom modules, your users can integrate data from other software and services into your Orchard Collaboration portal and vice versa.

 

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Orchard Collaboration is a free, open source project management, ticketing system, and collaboration framework created on top of Orchard CMS.

Company Email

info@orchardcollaboration.com

Contact No.

Company's Address

SmartScore™

OUR SCORE 9.1

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Lead Management (CRM)
  • Estimates and Quotes
  • Online Booking
  • Workflow Management
  • Job Management
  • Recurring Jobs
  • Scheduling & Dispatch
  • Drag and Drop Calendar
  • GPS Tracking
  • Live Mapping and Map View Routing
  • Custom Forms
  • Staff Communication
  • Text Message Dispatching
  • Inventory Tracking
  • Multi-Location Inventory Tracking
  • Offline Access
  • Scheduling
  • Estimates
  • Job Manager
  • Real-Time Communication
  • Payment Processing
  • Customer Database (CRM)
  • Customer Communication
  • Customer Portal
  • Customer Equipment
  • Automated Customer Notifications
  • Billing & Invoicing
  • Payment Processing
  • Online Payments
  • Timesheets
  • Financial Reporting
  • Staff Productivity Reporting
  • Customer Reporting
  • Custom Reporting
  • Integrations

Pricing Info

mHelpDesk pricing details are available by quote only. Contact the company to get a customized quote for your needs.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Walls By Design, ENCOMPASS Inspections, Chicago Kitchen Services

Integrations

mHelpDesk supports integrations with the following business systems and applications:

  • QuickBooks Desktop
  • QuickBooks Online
  • Google Calendar
  • HomeAdvisor
  • Authorize.NET
  • Stripe
  • PayPal
  • Square

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Cloud-based field service management software that simplifies and automates business processes.

Company Email

happy@mhelpdesk.com

Contact No.

Company's Address

3060 Williams Dr, Suite 510
Fairfax, VA 22031
USA

Popular Alternatives

Product Name
Score

In case you are still having second thoughts about which product will perform best for your company it might be a good idea to take a look at each service’s social metrics. Such metrics are quite often a sign of how popular each product is and how big is its online presence.For instance, if you analyze Orchard Collaboration LinkedIn account you’ll find out that they are followed by 0 people. In case of mHelpDesk the number of followers on their LinkedIn page is 561.

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