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Compare Orchard Collaboration vs. LivePerson

With various features, pricing, conditions, and more to evaluate, finding the right Customer Support Software for your organization is hard. Nevertheless by working with our system, it is simple to match the features of Orchard Collaboration and LivePerson together with their general score, respectively as: 7.3 and 7.3 for overall score and 97% and 97% for user satisfaction. You can also review them feature by feature check out which program is a better fit for your enterprise. Don’t forget to get a trial version first prior to getting a plan to experience how the software works in real scenarios. In the event you want to quickly identify the more reliable Collaboration Software according to our experts we advise you check out these services: Asana, Wrike, dapulse.
Compare

Orchard Collaboration

VS

LivePerson

VS

Orchard Collaboration screenshot LivePerson screenshot
Pricing Details

Total Score

Our Score

7.3 ?

Our Score

8.8 ?

Client Satisfaction

Client Satisfaction

Client Satisfaction

97% ?

Client Satisfaction

100% ?

Cost

Cost

Free

by quote

Price Scheme

Price Scheme

Free Monthly payment | One-time payment | Annual Subscription | Quote-based
Complete Review

Complete Review

Overview

Overview

Orchard Collaboration is a free, open source project management, ticketing system, and collaboration framework created on top of Orchard CMS.
Drive online conversions and improve customer loyalty with LivePerson, a market leader in real-time intelligent customer engagement.
Quick Links
Languages

Languages

English English
Contact No.

Contact No.

1 212 609 4200
Integrations

Integrations

Orchard offers the benefit of modularity. Orchard CMS already hosts many third party modules that can extend your system. You can also easily develop custom modules and integrate them with your Orchard Collaboration portal. Using the custom modules, your users can integrate data from other software and services into your Orchard Collaboration portal and vice versa.

 

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  • Mobile Agent
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  • ChatID
  • Audio / Video Conferencing by VeriShow
  • Salesforce Integration
  • Mobile Commons
  • empathy
  • Smartlive Mobile
  • SeeWhy
  • SDL BeGlobal for LivePerson
  • Geofluent
  • BannerPlay
  • RightAnswers Unified Knowledge Platform
  • SpeakLike
  • Lightbox Effect for Chat Invitation
  • TurnTo
  • Chat Translator by VeriShow
  • Embedded Chat Window
  • CPattern
  • Customized Chat Window
  • Zoomdata
  • Rapleaf
  • EU Cookie App
  • Invodo
  • Proactive Chat from Video by Invodo
  • Barilliance eCommerce Personalization
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  • Apple iPhone Mobile Chat Sample
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  • Chat from Instant Messaging Applications
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  • Automated Sales Agent
  • Android Mobile Chat Sample
  • TA Vision Live Agent Filter
  • Shared Shopping Cart
  • Support Machines’ Automated Customer Service Agent
  • Automated Customer Service Agent
  • Personetics Virtual Agent
  • Co-browsing by VeriShow
Customer Support

Customer Support

Training
Phone Live Support
Ticket Training
Business Size

Business Size

Small Business | Medium Business Small Business | Large Enterprises | Medium Business | Freelancers
Pricing Details

Pricing Details

Learn more about Orchard Collaboration pricing Learn more about LivePerson pricing
Prominent Customers

Prominent Customers

T-mobile, Home Depot, IBM
Vendor's Address

Vendor's Address

475 10th Ave
5th Floor
New York, NY 10018
Available Plans

Available Plans

Orchard Collaboration is a system available completely for free.

LiveEngage offers two monthly subscriptions and a quote-based plan that are available for 12-month contract terms.

Standard – $40/user/month

  • Desktop and mobile web chat
  • 24/7 chat support
  • Standard reporting
  • Meaningful Connection Score
  • Business campaigns
  • Standard engagements
  • APIs
  • Content banners and offers
  • Customizable window
  • Standard security
  • Predictive targeting

Premier – $90/user/month

  • All Standard features
  • Co-Browse
  • Facebook Messenger integration
  • Google Adwords click-to-message

Enterprise – Quote-based

  • All Standard and Premier features
  • CRM integration
  • Advanced reporting
  • Agent groups
  • Secure forms
  • Case support
  • Hot topics
Available Devices

Available Devices

Windows
Android
iPhone/iPad
Mac
Web-based
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Features

Features

Orchard Collaboration FEATURES

Project Management
  • Activity-Stream per project, user
  • Add custom sub-sections to projects
  • Cardwall
  • Customizable project dashboard
  • Discussions per project
  • Follow / unfollow project items
  • Invite customers to projects
  • Milestone Planning
  • Milestones per project
  • Permissions controls per project
  • Tickets and issues per project
  • Wikis per project
Ticket Management
  • Add watchers to tickets
  • Automatic and customizable email replies
  • Automatic email notification
  • Automatic ticket assignment using workflows
  • Commenting and discussion on tickets
  • Create/relate tickets to the other items in the system
  • Custom ticket forms, custom ticket fields
  • Dynamic email templates
  • Email ticketing
  • Flexible mechanism to assign/share tickets
  • Unlimited level of tickets
Other Features
  • Integration with your own software and services
  • Workflows
  • Content management

LivePerson FEATURES

  • Super-fast interactions
  • Asynchronous loading
  • Geolocation
  • Tailored customer experience
  • Efficient site visitor targets
  • Chat
  • Personalized invitation
  • Multiple languages
  • Dashboards
  • Videos and webinars
Contact Email

Contact Email

info@orchardcollaboration.com
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Popular Alternatives

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QUICK LINKS

QUICK LINKS

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It may not always be sufficient to simply compare Orchard Collaboration and LivePerson against each other. Even though specific features, pricing plans and user experience are all important and should be considered when making a final decision, you should also take a look at the recognition and awards won by each service. Very often a less dominant service may turn out to be a great choice that was a winner of many industry awards such as our Experts’ Choice Award which proves that in spite of limited market popularity it’s a significant contender to the solutions that dominate the market.