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Compare Hybrid.Chat vs. Orchard Collaboration

When selecting the ideal Customer Support Software for your enterprise it is suggested that you evaluate the characteristics, pricing, along with other critical information regarding the product and vendor. Here, you are able to see the similarities and discrepancies between Orchard Collaboration (overall score at 7.3 and user satisfaction at 97%) and Hybrid.Chat (overall score at 8.0 and user satisfaction at N/A%). You can also look at their unique details, such as tools, plans, costs, terms, etc. What is more, analyze the terms thoroughly for information on hidden costs, including, setup fees, separate support plan, upgrade fees, disk space fees, and other similar charges. As of now, the leading services in our Customer Support Software category are: Zendesk, Salesforce Essentials, Freshdesk.
Software

Hybrid.Chat

VS

Orchard Collaboration

VS

Hybrid.Chat screenshot Orchard Collaboration screenshot
Pricing Page

Total Score

Our Score

8.0 ?

Our Score

7.3 ?

Client Satisfaction

Client Satisfaction

Client Satisfaction

N/A ?

Client Satisfaction

97% ?

Pricing

Pricing

$25

Free

Price Scheme

Price Scheme

Free | Monthly payment | Annual Subscription | Quote-based Free
Detailed Review

Detailed Review

Overview

Overview

A business chat software that combines the power of intelligent chatbots and human focus. Users can create and deploy chatbots to engage with customers, visitors, and potential customers, providing them with smart responses to their queries.
Orchard Collaboration is a free, open source project management, ticketing system, and collaboration framework created on top of Orchard CMS.
Easy Links
Devices Supported

Devices Supported

Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows
Android
iPhone/iPad
Mac
Web-based
Prominent Clients

Prominent Clients

Pricing Page

Pricing Page

Learn more about Hybrid.Chat pricing Learn more about Orchard Collaboration pricing
Pricing Info

Pricing Info

Hybrid.Chat offers the following basic and enterprise pricing packages:

Starter – Free

  • 100 monthly conversations
  • 1 Chatbot or domain
  • Embed Widgets

Basic – $29/month or $25/month (Annual Billing)

  • 1,000 monthly conversations
  • 3 Chatbots or domains
  • Embed Widgets
  • Webhooks & Integrations

Pro – $49/month or $39/month (Annual Billing)

  • 10,000 monthly conversations
  • 10 Chatbots or domains
  • Embed Widgets
  • Webhooks & Integrations

Agency – Custom Enterprise Pricing

  • Unlimited monthly conversations
  • Unlimited Chatbots or domains
  • Embed Widgets
  • Webhooks & Integrations

Orchard Collaboration is a system available completely for free.

Business Size

Business Size

Small Business | Large Enterprises | Medium Business | Freelancers Small Business | Medium Business
Customer Support

Customer Support

Phone Live Support
Ticket Training
Training
Contact No.

Contact No.

(619) 822-1116
Vendor's Address

Vendor's Address

Smarter.Codes
F 429, Industrial Area
Phase 8b, Mohali
India
Available Integrations

Available Integrations

Hybrid.Chat integrates with the following business systems and applications:

  • Slack
  • MatterMost
  • Telegram
  • HipChat
  • Facebook
  • WeChat
  • SalesForce
  • Zoho CRM
  • HighRise
  • SugarCRM
  • PipeDrive
  • HelpDesk
  • Zendesk
  • Freshdesk
  • Zapier

Orchard offers the benefit of modularity. Orchard CMS already hosts many third party modules that can extend your system. You can also easily develop custom modules and integrate them with your Orchard Collaboration portal. Using the custom modules, your users can integrate data from other software and services into your Orchard Collaboration portal and vice versa.

 

List of Features

List of Features

Hybrid.Chat FEATURES

  • Lead Generation
  • Customer Support
  • Integrations with Popular Messenger Apps
  • Site Chat Widger/Chatbot Builder
  • Easy and Seamless Human Agent Takeover

Orchard Collaboration FEATURES

Project Management
  • Activity-Stream per project, user
  • Add custom sub-sections to projects
  • Cardwall
  • Customizable project dashboard
  • Discussions per project
  • Follow / unfollow project items
  • Invite customers to projects
  • Milestone Planning
  • Milestones per project
  • Permissions controls per project
  • Tickets and issues per project
  • Wikis per project
Ticket Management
  • Add watchers to tickets
  • Automatic and customizable email replies
  • Automatic email notification
  • Automatic ticket assignment using workflows
  • Commenting and discussion on tickets
  • Create/relate tickets to the other items in the system
  • Custom ticket forms, custom ticket fields
  • Dynamic email templates
  • Email ticketing
  • Flexible mechanism to assign/share tickets
  • Unlimited level of tickets
Other Features
  • Integration with your own software and services
  • Workflows
  • Content management
Email Address

Email Address

hello@hybrid.chat info@orchardcollaboration.com
Available Languages

Available Languages

English English
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Popular Alternatives

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QUICK LINKS

QUICK LINKS

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If you compare various Customer Support Software software you shouldn’t just explore their list of features and provided pricing plans. Consider that the product should be adjusted to your standards and company so the more flexible their offer the better. Check what OSes are supported by Orchard Collaboration and Hybrid.Chat and be certain you will obtain mobile support for whatever devices you work on in your company. It may also be a good idea to learn which languages and countries are supported, because this might be a critical factor for many businesses.