Compare Orchard Collaboration vs. Gigya

Finding the most effective Customer Support Software product is all about comparing various solutions and identifying the top application for your specific needs. Our unique algorythm will give you a fast look at the general rating of Orchard Collaboration and Gigya. For general quality and performance, Orchard Collaboration scored 7.3, while Gigya scored 7.5. On the other hand, for user satisfaction, Orchard Collaboration earned 97%, while Gigya earned 97%. Below it's also possible to look at their features, terms, plans, etc. to see which software will be more appropriate for your needs. One critical aspect to check is if the software can enable/disable restrictions on various types of users to secure any sensitive company data. In case you you would like to quickly decide on the top Customer Support Software according to our review team we recommend you check out these solutions: Samanage, Freshdesk, LiveAgent.
Comparison

Orchard Collaboration

VS

Gigya

VS

Orchard Collaboration screenshot Gigya screenshot
Pricing Page

Total Score

Our Score

7.3 ?

Our Score

7.5 ?

Client Satisfaction

Client Satisfaction

Client Satisfaction

97% ?

Client Satisfaction

97% ?

Pricing

Pricing

Free

by quote

Pricing Model

Pricing Model

Free Quote-based
Detailed Review

Detailed Review

General Info

General Info

Orchard Collaboration is a free, open source project management, ticketing system, and collaboration framework created on top of Orchard CMS.
Gigya's Customer Identity Management Platform helps companies build better customer relationships by turning unknown visitors into known, loyal and engaged customers.
Easy Links
OS Supported

OS Supported

Windows
Android
iPhone/iPad
Mac
Web-based
Windows
Android
iPhone/iPad
Mac
Pricing Page

Pricing Page

Learn more about Orchard Collaboration pricing Learn more about Gigya pricing
Available Integrations

Available Integrations

Orchard offers the benefit of modularity. Orchard CMS already hosts many third party modules that can extend your system. You can also easily develop custom modules and integrate them with your Orchard Collaboration portal. Using the custom modules, your users can integrate data from other software and services into your Orchard Collaboration portal and vice versa.

 

Gigya supports integrations with the following business systems and applications:

  • Acquia
  • Adobe AudienceManager
  • Adobe Omniture
  • Akismet
  • The Appreciation Engine
  • Baynote
  • Blueconic
  • Bluehornet
  • BlueKai
  • Bronto
  • CalmSea
  • Certona
  • Constant Contact
  • Convio
  • Core Audience
  • Coremetrics
  • CrowdRiss
  • DemandWare
  • Dis.cuss.it
  • Disqus
  • DoubleClick
  • Drupal
  • eDialog
  • eloqua
  • emarsys
  • ExactTarget
  • Experian
  • ExpressionENgine
  • FileMobile
  • Fun Mobility
  • Google
  • Hubspot
  • Hybris Software
  • Informatics
  • Intent
  • ir.deto
  • Jive
  • Kevy
  • KISSmetrics
  • Knotice
  • xKrux
  • Listrak
  • Livefyre
  • LivePerson
  • Lotame
  • Magento
  • Marketi
  • MZinga
  • MailChimp
  • Maxymiser
  • Micros Retail
  • Wordpress
  • Webtrends
  • IBM WebSphere
  • Unica
  • Urban Airshop
  • Usablenet
  • TagMan
  • Trulioo
  • TunTo
  • Umbek
  • Tableau
  • Shopify
  • Smartify
  • Socure
  • StrongView
  • Scene7
  • Selligent
  • SendGrid
  • SailThru
  • Salesforce
  • SilverPop
  • SiteCore
  • RichRelevance
  • Relevant
  • Responsys
  • RapidEngage
  • Oracle
  • Oracle ATG
  • Push.io
  • RadiumOne
  • NinjaMetrics
  • Ooyala
  • Olapic
  • NetSuite
  • Mollom
  • MPP
  • MyBuys
  • Netino
Email Address

Email Address

info@orchardcollaboration.com support@gigya.com
Features

Features

Orchard Collaboration FEATURES

Project Management
  • Activity-Stream per project, user
  • Add custom sub-sections to projects
  • Cardwall
  • Customizable project dashboard
  • Discussions per project
  • Follow / unfollow project items
  • Invite customers to projects
  • Milestone Planning
  • Milestones per project
  • Permissions controls per project
  • Tickets and issues per project
  • Wikis per project
Ticket Management
  • Add watchers to tickets
  • Automatic and customizable email replies
  • Automatic email notification
  • Automatic ticket assignment using workflows
  • Commenting and discussion on tickets
  • Create/relate tickets to the other items in the system
  • Custom ticket forms, custom ticket fields
  • Dynamic email templates
  • Email ticketing
  • Flexible mechanism to assign/share tickets
  • Unlimited level of tickets
Other Features
  • Integration with your own software and services
  • Workflows
  • Content management

Gigya FEATURES

  • Social Login
  • Registration-as-a-Service
  • Single Sign-On
  • Social Plugins
  • Gamification
  • Identity Storage
  • Identity Access
  • Identity Compliance
  • SocialSync™
  • NEXUS Partner Ecosystem
  • Consumer Insights
  • iRank
  • Analytics
Business Size

Business Size

Small Business | Medium Business Large Enterprises
Languages

Languages

International USA, Canada
Pricing Info

Pricing Info

Orchard Collaboration is a system available completely for free.

To implement Gigya’s entire platform including identity storage the cost will be around $45,000-$50,000 per year. Talk to the vendor and inform them which pieces of the platform are important for you and work out pricing from there.

Types of Support

Types of Support

Training
Phone
Training
Popular Clients

Popular Clients

Pepsi, Red Bull, Toyota
Vendor's Address

Vendor's Address

Gigya Headquarters 2513 E. Charleston Rd. Mountain View, CA 94043
Phone Number

Phone Number

650-353-7230
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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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The products examined on this page are merely a sliver of our full Customer Support Software category and you should take into account that there may be more desirable options available. If you would like to ensure you make the best possible choice for your company we definitely encourage you to compare more apps first. You may also want to consult our top 10 Customer Support Software ranking to find out which products are at the moment the highest-ranking ones and dominate the market.