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Compare EVS7 vs. Orchard Collaboration

Comparing Orchard Collaboration and EVS7, you can easily see which Customer Support Software product is the more effective alternative. This ensures that your business can select the most productive and useful software. You can check the details, including available tools, pricing, plans offered by each vendor, offer terms, etc. We also let you check their overall scores to know which one looks to be more beneficial for your firm. Orchard Collaboration has 7.3 points for overall quality and 97% rating for user satisfaction; while EVS7 has 7.1 points for overall quality and N/A% for user satisfaction. You can also check which software company is more dependable by sending an email inquiry to both and find out which vendor replies without delays. In case you you need to quickly locate the more reliable Customer Support Software according to our experts we advise you try out the following products: Freshdesk, Salesforce Essentials, Zendesk.
Compare

EVS7

VS

Orchard Collaboration

VS

EVS7 screenshot Orchard Collaboration screenshot
Pricing Details

Score

Our Score

7.1 ?

Our Score

7.3 ?

Customer Experience

Customer Experience

Customer Experience

N/A% ?

Customer Experience

97% ?

Pricing

Pricing

$39

Free

Price Scheme

Price Scheme

Monthly payment | Annual Subscription Free
Detailed Review

Detailed Review

General Info

General Info

EVS7 is a well-rounded, cloud-based call center service solution.
Orchard Collaboration is a free, open source project management, ticketing system, and collaboration framework created on top of Orchard CMS.
Useful Links
Email Address

Email Address

sales@evs7.com info@orchardcollaboration.com
Pricing Details

Pricing Details

Learn more about EVS7 pricing Learn more about Orchard Collaboration pricing
Integrations

Integrations

EVS7 Cricket integrates with various web-based CRM systems, Dolphin supports connections with Zoho and WebMaster, while Parrot gives users access to open API for maximum flexibility.

Orchard offers the benefit of modularity. Orchard CMS already hosts many third party modules that can extend your system. You can also easily develop custom modules and integrate them with your Orchard Collaboration portal. Using the custom modules, your users can integrate data from other software and services into your Orchard Collaboration portal and vice versa.

 

Client Types

Client Types

Small Business | Large Enterprises | Medium Business Small Business | Medium Business
Types of Support

Types of Support

Phone Live Support
Training
Training
Languages Supported

Languages Supported

English English
OS Supported

OS Supported

Windows
Mac
Web-based
Windows
Android
iPhone/iPad
Mac
Web-based
Pricing Plans

Pricing Plans

EVS7 offers three SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business:

Cricket – $59/agent/month, $39/agent/month/annual billing, $49/agent/month/quarterly subscription

  • Click-to-Call
  • Pre-Record Voicemail Drops
  • 1 User Minimum
  • Unlimited Outbound & Inbound Calls
  • One DID per User
  • Basic Reporting & Statistics
  • Web-Based CRMs Integration

Dolphin – $89/agent/month, $69/agent/month/annual billing, $109/agent/month/quarterly subscription

  • Rapid Phone List Dialing
  • Pre-Record Voicemail Drops
  • 1 User Minimum
  • Unlimited Outbound & Inbound Calls
  • One DID per User
  • Basic Reporting & Statistics
  • Coaching or Monitoring (Optional)
  • Appointment Setting
  • Email
  • Zoho & LeadMaster Integration

Parrot – $89/agent/month, $39/agent/month/annual billing, $119/agent/month/quarterly subscription

  • Predictive & Blended Dialling
  • Pre-Record Voicemail Drops
  • 3 Users Minimum
  • Unlimited Outbound & Inbound Calls
  • One DID per User
  • Advanced Reporting & Statistics
  • Coaching or Monitoring
  • Appointment Setting
  • Email
  • Real-Time Manager Portal
  • Answering Machine Detection
  • Automatic Call Distribution
  • Interactive Voice Response
  • Open API

All plans include:

  • Call Transfers
  • Call Conferencing
  • Caller ID Number Display
  • Flexible Call Recording
  • Unlimited Dialer Technical Support
  • 1-Click Pre-Recorded Voicemail
  • Free Software Upgrades
  • Free Local or Toll-Free Number

Orchard Collaboration is a system available completely for free.

Company's Address

Company's Address

16475 Dallas Parkway Suite 350
Addison, TX 75001
USA
Popular Customers

Popular Customers

Walgreens, Century21, Disney
Contact Phone

Contact Phone

+1-800-713-8353
List of Features

List of Features

EVS7 FEATURES

  • Click-to-Call
  • Outbound & Inbound Calls
  • Reporting & Statistics
  • Pre-Recorded Voicemail Drop
  • Appointment Setting
  • Interactive Voice Response
  • Answering Machine Detection
  • Automatic Call Distribution
  • Call Transfers
  • Call Conferencing
  • Call Recording
  • Caller ID Number Display
  • Manager Portal

Orchard Collaboration FEATURES

Project Management
  • Activity-Stream per project, user
  • Add custom sub-sections to projects
  • Cardwall
  • Customizable project dashboard
  • Discussions per project
  • Follow / unfollow project items
  • Invite customers to projects
  • Milestone Planning
  • Milestones per project
  • Permissions controls per project
  • Tickets and issues per project
  • Wikis per project
Ticket Management
  • Add watchers to tickets
  • Automatic and customizable email replies
  • Automatic email notification
  • Automatic ticket assignment using workflows
  • Commenting and discussion on tickets
  • Create/relate tickets to the other items in the system
  • Custom ticket forms, custom ticket fields
  • Dynamic email templates
  • Email ticketing
  • Flexible mechanism to assign/share tickets
  • Unlimited level of tickets
Other Features
  • Integration with your own software and services
  • Workflows
  • Content management
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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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If you continue having second thoughts about which app will perform best for your business it might be a good idea to check out each service’s social metrics. Such metrics are usually an indicator of how popular each service is and how large is its online presence. For example, in case of Facebook Orchard Collaboration has 0 likes on their official page while EVS7 profile is liked by 457 users.